Verizon's Position on IntraLATA Calls, Collect and Third Number Calls

This notice summarizes Verizons position on responsibility for charges for intraLATA toll calls placed by reseller end user customers and collect or third number calls accepted by such customers.

The reseller is responsible for and is obligated to pay Verizon all charges incurred by reseller customers who order, activate or use Verizon services, including without limitation, any and all charges for intraLATA toll calls made by end user customers who dial 10+XXX to access the Verizon network on resold lines ordered with a "PIC NONE" or "LPIC NONE" designation. In accordance with the terms of your resale agreement, Verizon will continue to provide you intraLATA toll usage records on a Daily Usage File so that you may bill your end user customers for these intraLATA toll calls.

You may order Verizon call blocking services such as TD7 and DHL (where and to the extent Verizon offers such blocking services to its own retail customers) to restrict your end user customers ability to make intraLATA toll calls. A "PIC NONE" or "LPIC NONE" designation on an order for resold lines serves only to indicate that the end user is not presubscribed to an intraLATA toll provider; such a designation is not an order for call blocking services.

COLLECT AND THIRD NUMBER CALLS:

The reseller, not Verizon, is responsible to bill the resellers customers for third number and collect calls. If you wish to restrict your end users ability to accept such calls, you may order the following Verizon Toll Billing Exception ("TBE") screening services: (1) TBE A, to screen third number and collect calls; (2) TBE B, to screen only third number calls; and (3) TBE C, to screen only collect calls. Verizon does not guarantee that TBE service will block all collect or third number calls. TBE requires a manual screening process by an operator into the Line Identification Database ("LIDB"). TBE can be effective only if operators access and abide by the LIDB validation response system. Not all alternate operator service providers or inter-exchange carriers have opted to participate in this screening process. Additionally, TBE screening services are designed to identify only domestic third number and collect calls and the database which processes the screen may be unavailable at times. Resellers must inform their end users that the TBE service is not a guaranteed block, and that some calls may go through and will be billed accordingly. In any case, Verizon will bill the reseller for third number and collect calls if its end user customer accepts the charges for such calls. The reseller remains responsible to bill its end user customer for all third number and collect call charges, which the end user accepts.

If you have any questions, please contact your Account Manager.