Doing Business
Local
Establish & Maintain Account
Ordering
Provisioning
Trouble Admin
Billing
Billing for Verizon East
Before You Start
Complete or update the Verizon Local Services Profile Form when planning to expand networks.
Customer Profile Self-Service Tool (CPSST)
Regional Definitions

About Billing
Find information about Verizon billing systems and types of bills.
Local Billing Process Flow
Access Billing Process Flow
Billing Overview (North) | (South)
Customer Billing Information
Billing Systems
Bill Media Options

Post-Billing
Learn about the claim submittal process and optional services available for payments.
Inquiries, Claims & Adjustments
Payment Process



Other Billing Resources
Obtain additional billing process data and resources.
Resale (North) | (South)
Billing Account Number (BAN) Structure
Daily Usage Files (DUFs)
Call Scenarios & Verification
Tax & Surcharge Information
Verizon Tariffs
CABS BOS Bill Data Tape Record

Industry Resources
Supplement billing process information with data from other organizations.
ATIS
TelCordia
Lattis.Pro
Access to Customer Credit Information (North)

Media Assistance
For assistance with DUF, BDT, Connect:Direct billing issues.
Partner Solutions Customer Care (PSCC)