Verizon offers a no cost comprehensive training program, using facilitator-led workshops, video and Web-Based Training.
Workshops
Workshops introduce new products, explain revised processes and cover the
"how to" associated with Verizon's local and access products. Workshops also demonstrate how to effectively apply order samples, apply business rules and understand error codes.
Visit Workshops for Upcoming Workshops and Archived Workshop information.
Training
Selected workshops are recorded to enable your review of the material at your convenience.
Requiring only internet browser access, you can train on pre-order, order and trouble ticket entry. The material is updated to mirror responses received in production LSI, WISE, LSI-TA and WPTS.
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