Service providers who are collocated in a Verizon central office can purchase Centrex capabilities on unbundled Analog and Basic Rate ISDN line ports in that office. Local switching capabilities are included. Centrex features can be ordered individually or in combination per line.
Line Ports with Centrex capabilities serve single line residential or business customers. A 2-wire electrical interface connects to a Verizon local switch to enable the port. Electronic Key Telephone Service Features require a Nortel DMS 100 central office switch.
Verizon unbundled Line Port with Centrex capabilities is an offering that provides the service provider the ability to purchase Centrex capabilities and features on unbundled analog line ports and basic rate ISDN (BRI) line ports.
Unbundled line ports with Centrex capabilities enable a service provider that is collocated in a Verizon central office to connect to switch ports on Verizon local switching systems. The service provider needs to be collocated in the same central office as the unbundled line port.
Unbundled analog line ports with Centrex capabilities provide access to the functions and capabilities of the local switch including:
This offering includes all the features of Centrex offered by Verizon. All of these features can be ordered, individually or in combination, on a line-by-line basis.
A major characteristic of this service is Station-to-Station Calling, which allows for abbreviated dialing (either 4 or 5 digits) between members of the same Centrex group. Each Station-to-Station call produces a Call Record, and the appropriate usage is charged to the service provider.
A migration from a Retail Centrex account to a service provider ordered UNE-Centrex account is considered a disconnect of the retail Centrex Service. As such, any applicable termination charges will apply.
Line Ports with Centrex Capability are available throughout the Verizon Footprint.
Non-recurring installation and service charges apply for the port. At this time, no additional non-recurring charges have been identified for the Centrex capability or associated features. A software change charge is assessed for the activation of the Centrex “feature” subsequent to the installation of an unbundled port, or for the activation of one or more of the Centrex features, per line, subsequent to the activation of an unbundled Centrex line.
Pricing and applicable USOCs may vary by state jurisdiction and pursuant to individual carrier interconnection agreements. See your federal and state tariffs for detailed information.
| Feature Name | Comments |
| Automatic Identification Of Outward Dialing (AIOD) | Allows itemized billing of outward directly dialed and operator assisted long distance calls on a per line basis. This is an inherent feature. |
| Call Forwarding - Busy Line | Allows calls to be forwarded either inside or outside the Centrex system to a pre-selected number when the terminating line is busy. |
| Call Forwarding - Does Not Answer | Allows calls to be forwarded either inside or outside the Centrex system to a pre-selected number when the terminating station line is not answered after a predetermined number of rings. |
| Call Forwarding Variable | Allows all calls to be forwarded to a number of the user's choice either inside or outside the Centrex system. The feature includes reminder ring. |
| Call Hold | Enables a line user to place a call on hold for any length of time provided that neither party disconnects the call. |
| Call Pick-up Group(s) | Enables a line within a Centrex system Pick-up Group to answer incoming calls to another line within the Pick-up Group by dialing a code. One or more Call Pick-up Groups may be established. |
| Call Transfer | Allows a line user to transfer any established call to another line inside or outside the Centrex System. This feature utilizes the switchhook to put a caller on consultation hold (soft hold), and it also allows for 3-way conference calling. This is a required feature. |
| Three Way Calling | Allows a line user to establish a voice connection involving the user and two other parties. This is a required feature. |
| Direct Inward Dialing (DID) | Allows incoming calls from the local exchange and long distance network to reach an individual line or group of lines in the system without the assistance of an attendant. This is an inherent feature. |
| Direct Outward Dialing (DOD) | Permits lines of the system to gain access to the local exchange and long distance network without the assistance of an attendant. This is an inherent feature. |
| Hunting | Permits the routing of calls to an idle line in a prearranged group, when the called line is busy. When a call is placed to a busy number with series completion, hunting is done through the ordered list until an idle line is encountered or the end of the list is reached. Circular Hunting allows all lines in a hunt group to be tested for busy, regardless of the point of entry into the group. It continues to the last terminal in the group, then proceeds to the first terminal in the group and continues to hunt sequentially through the remaining lines in the group. Busy tone is returned if the called terminal is reached without finding one that is idle. |
| Touch Tone | Provides for the origination of calls by means of instruments equipped for tone-type address signaling over special central office facilities. This is a required feature. |
| Station to Station Calling | Enables individual line users in the Centrex system to directly dial other lines in the same system without the assistance of an attendant. |
| Automatic Callback Calling | This feature allows the subscriber, after reaching a busy station within the Centrex Group, to hang up and dial an activation code to activate automatic callback. If the busy station goes on-hook and the calling station is on-hook, the calling station receives a distinctive ringing pattern. Upon answer, a call is automatically completed to the previously busy station. |
| Call Waiting Terminating | Enables an individual to receive an audible tone which indicates an incoming call is waiting from either inside or outside the Centrex system, if the called line is busy. This feature also includes Cancel Call Waiting, which permits a Call Waiting customer to inhibit the call waiting operation for one call through the use of a cancel call waiting code. |
| Directed Call Pickup Without Barge-In | Enables a line user to answer a call ringing on another line in the Centrex group by dialing a code. If the call has already been answered, the station user would receive a busy signal. |
| Directed Call Pickup With Barge-In | Enables a line user to answer a call ringing on another line in the Centrex group by dialing a code. If the called line has already been answered, the initiating line may barge in on the answered call and be connected to a three-way call. |
| Distinctive Ringing | Provides a unique ringing pattern, which enables an end user to distinguish between an intra-group and an inter-group call. |
| Speed Calling - Short List | Allows a station to call a pre-designated 7- or 10- digit number by dialing a code. Single digit speed calling allows the user to establish a list of 6 to 8 numbers. This list is controlled by the user. This feature can be provided either on an individual or shared basis. |
| Speed Calling - Long List | Allows a station to call a pre-designated 7- or 10-digit number by dialing a code. Two-digit speed calling allows the user to establish a list of 30 numbers. This list is controlled by the user. This feature can be provided either on an individual or shared basis. |
| Call Waiting Dial | Permits a station line to impose Call Waiting on a busy line by dialing the Call Waiting feature activation code, followed by the station number. This feature is an originating line feature that is applicable to intra-group calls only. |
| Call Park | Allows a station user to park a call against its own line number. The parked call can be retrieved from any station line in the Centrex group by dialing a feature code and the line number against which the call is parked. |
| Executive Busy Override | Allows a station user to bridge into a busy station line connection, preceded by a burst of alerting tone. |
| Authorization Codes | Used to identify callers on the Station Message Detail Recording (SMDR) record and assign a Network Class-of-Service (NCOS) and control network access. Authorization Codes can be used in conjunction with ARS Deluxe and SMDR. |
| Loudspeaker Paging Access | Allows station line users to access customer provided loudspeaker paging equipment by dialing an access code. |
| Meet-Me Conference | Provides a six-party conference bridge and line number for conferees to dial at a specified time to hold a conference. |
| Music On Hold | Provides a system wide music on hold capability. All calls placed on hold will be connected to a customer provided music source. |
| Music-On-Queue - Uniform Call Distribution (UCD) | Allows calls placed in an incoming UCD call queue to be connected to a customer provided music source after the call delay announcement. |
| Per Call Blocking | Permits a station line user to block the transmission of the Calling Line Identification information on a per call basis. |
| Anonymous Call Rejection | Permits a station line user to block the transmission of the Calling Line Identification information on a per call basis. |
| Six-Way Conference | Permits a station line user to establish a conference call consisting of more than three conferees (maximum six) without the assistance of the attendant. |
| Station Message Detail Recording (SMDR) - Magnetic Tape | Provides a record of calls originated by station line users or incoming tie line groups. Message details are provided on a magnetic tape, which is mailed to the customer on a monthly basis. |
| Station Message Detail Recording (SMDR)- To Premises | Provides a record of calls originated by station line users or incoming tie line groups. Message details are provided directly to the customer provided equipment, which collects and stores call data. |
| Tie Line Access | Allows a station user to gain access to tie lines and leased channels. |
| Uniform Call Distribution (UCD) | Allows for an even distribution of incoming calls over a group of stations called a UCD group. When all the answering agents are busy, the incoming calls are queued and the callers receive an audible ringback. When the delay interval exceeds the customer delay threshold, a recorded announcement advising of the delay may be provided. |
| Automatic Route Selection - Basic and Deluxe | Automatically selects the preferred route for network calls when a station user dials a pre-selected code. Basic:
Deluxe:
|
| Customer System Administration | Allows the customer to access an administrative position associated within the customer group. It permits station and feature rearrangements and changes of ARS patterns. |
| The customer can make these changes by accessing telephone company facilities through a customer provided dial-up data terminal. The customer may interchange the telephone numbers associated with Centrex lines within the customer's Centrex system. The customer can activate or deactivate service on all Centrex lines compatible with CSA. When a line is deactivated, it may be equipped to receive intercom calls. The customer may not originate a call on such a line. Monthly billing continues on those lines, which have been deactivated. A Telephone company service order is required to change the billing status of any line. | |
| Last Number Redialed | Enables a station line user to redial the last called number by use of an access code rather than dialing the entire number. |
Electronic Key Telephone Service (EKTS) Product Attributes
| Feature Name | Comments |
| Automatic Line | May be assigned to individual appearances on an electronic telephone station, including primary Centrex number. When an off hook is reported from an Centrex number appearance to which an automatic line has been assigned, a connection is automatically established to a pre-determined location. |
| Automatic Answer Back | Allows any incoming call to be automatically answered after four seconds. When the calling party hangs up, the call is automatically disconnected. |
| Call Forwarding on a Second Number | Provides multiple call forwarding arrangements on a single electronic telephone set. Each line appearance on an electronic telephone set can be forwarded to a different number. |
| Feature Access | Provides for the use of dial codes as an alternative method of accessing electronic telephone service features by feature keys. |
| Multiple Appearance Directory Number (MADN) | Allows a Centrex line to be assigned to more than one electronic telephone set. MADN groups can be comprised of up to 32 appearances and configured in either single call arrangement or multiple call arrangements. |
| Multiple Call Arrangement | Allows MADN group members to originate a call without affecting the call status of other MADN group members. Incoming calls to the MADN group will be directed to all idle members and the first member to answer will be connected to the external party. |
| Single Call Arrangement | Allows MADN group members to originate a call when the MADN group is idle or to answer incoming calls when calls are directed to the group. When access is granted to a member, the MADN lines of all members are illuminated to indicate a busy condition. |
| Privacy Release | Allows the active MADN group member in a single call arrangement to add on any other MADN group members to an established call. |
| Display Called Number | Provides the user of an electronic telephone equipped with the optional 32 character alphanumeric display with the called number during origination, termination, programming and feature activation operations. |
| Feature Display | Provides the user of an electronic telephone equipped with the 32 character LCD with visual feedback on user-entered data and incoming call information during the use of other Centrex features. |
| Time Key | Provides the current time and date on an electronic telephone display. |
| Intercom | Allows an electronic telephone set to directly terminate on another pre-designated electronic telephone by depressing the intercom key. |
| Group Intercom | Enables a customer to terminate using abbreviated dialing to a member of a pre-designed group. |
| Secondary Centrex Line | A telephone number associated with an electronic telephone station, which the station line user may use to place a call over the exchange network. The number does not require the assignment of line equipment or outside plant facilities. |
NOTE: The above Electronic Telephone Service Features are only available in DMS 100 Switches.
The basic unbundled line port is available for single line residential or business service. The Unbundled analog line ports with Centrex capabilities provide a 2-wire electrical interface to the local switch.
Electronic Key Telephone Service Features (EKTS) are associated with specialized analog line ports with Centrex capabilities on a Nortel DMS 100 Central Office Switch.
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