Invoice Billing

Overview

Customize Your Customer Statements

Receive virtually the same billing service advantage that Verizon's Message Ready Service offers, except you retain more control over the information on your statement pages. Invoice Billing allows you to pre-package your billing records and give them to us for inclusion in our monthly customer statements. Verizon purchases your billing records, combines your pre-prepared bill pages with ours, and then completes the billing and collection process. Our service provides expert billing services that are more cost-effective than doing it all yourself.

With Invoice Billing, you design these features on your portion of Verizon's customer statements: blank lines; font sizes; underlining; legend data and location; bill messages; text phrasing; and the data presentation order.

How It Works

You give Verizon your pre-packaged billing records reflecting the accumulation and rating of messages, tax applications and page arrangement in standard Exchange Message Interface (EMI) format. Your billing records, though customized, follow our pre-defined format.

Next, Verizon purchases your billing records. We add your records to our monthly bills, mail the bills and collect and process customer payments. Then, we provide you:

• Call detail for unbillable messages.
• Post-billing adjustments in EMI format.
• Reports showing summary account level detail in EMI format for uncollectible charges.

Benefits

• Since Verizon purchases your billing records, you get your money from customers' charges up front.
• The ability to tailor the messaging and look of your statement pages builds your image, reinforces your brand and lets you communicate with customers in your own voice.
• Customers benefit from one-bill convenience and timely credits to their accounts.
• Invoice Billing also provides you key information regarding unbillables, uncollectibles and post-billing adjustments.
• Though you provide Verizon your statement pages, Invoice Billing reduces your costs in mailing bills and collecting and processing customer payments.

Applications

• Use Invoice Billing to improve your cash flow position and reduce the resources you dedicate for billing and collecting customer payments.
• Exercise our Inquiry Service option and Verizon's professional customer service representatives will take care of your customers' inquiries and process necessary adjustments.

Description

Invoice Billing allows a Customer to prepackage billing records for placement on an End-User invoice. Prepackaging means that the Customer, rather than Verizon, performs the accumulation and rating of messages, and the application of taxes using standard EMI Billing Records. Verizon only takes the prepackaged records and places them on the End-User's bill using a predefined bill format. The Customer maintains greater billing control of the End-User bill than a standard Message Ready End-User billing arrangement. This service is available in all Billing Regions.

Invoice Billing allows the Customer control of the appearance of the invoice, including the following:

• Blank lines
• Font sizes
• Underlining Legend data and location
• Bill messages
• Text phrases
• The order in which data is sorted and presented on the bill

Availability

Invoice Billing is available throughout the Verizon footprint.

Pricing

In all Billing Regions, the Bill Rendering Rate is applied for every End-User Invoice bill created by Verizon. The Message Processing Rate is applied for every call detail record placed on an End-User's bill by Verizon. Other EMI records used for Invoice Billing are chargeable. These charges will vary by record type.

See your federal and state tariffs for detailed information.

Features

Invoice Billing features and options allow for the following:

• Opportunity to customize the invoice with bill messages, promotional messages and other charge messages
• Customized reports that track your billing data

Applications

How does Invoice Billing benefit you?

• Improved cash flow
• Expert billing at a competitive price
• Strong marketing presence by having your name and logo prominently displayed on each of your bill pages
• Ability to design and customize new services on your bill by including explanatory details about your itemized calls

How does Invoice Billing benefit your end users?

• Convenience of receiving only one telephone bill and making only one payment for all charges
• Improved customer service through timely credits to accounts

Detailed Information

Information is under development.