Line Information Data Base (LIDB) Service

Overview

Validation Pays Off in More Ways Than One

Verizon's LIDB services equip CLECs to capitalize on alternate billing and other services that give customers more choices and added convenience.

LIDB automatically validates calls billed to calling cards and screens the billing numbers for third number and collect calls. Through the service, Verizon monitors calling activity, blocks attempts to bill calls to pay phones and verifies alternate billing data for accuracy before completing calls. As a result, you are protected against most calling fraud losses while offering customers more ways to pay for the calls they make.

LIDB access also powers enhanced service offerings to bring revenue over and above the charges you collect from alternate billing services. You can use LIDB to deliver Calling Name ID. Or, you can offer Single Number Service for directing calls by zip code to a location close to your caller.

How It Works

Your operator services system originates queries to Verizon's LIDB. The requested validation data is passed back to your customer-designated location via one of our interconnecting signal points.

Benefits

Verizon's LIDB Services query data records for validating over 103 million working line and special billing numbers.
Verizon monitors and tracks alternate billing service usage and takes corrective action as soon as potential fraud is detected. That means your fraudulent call volumes and costs are significantly reduced.
As part of our LIDB services, we continuously add, delete and modify accounts to reflect moves, delinquencies, service changes and other situations that might affect your ability to collect on alternate billing services.
LIDB services process up to 880 queries per second for customer pleasing responsiveness.

Applications

Generate revenue from the calling card, collect and billed to third number calls your customers make.
Offer customers flexible calling options and popular services like Caller Name ID and Single Number Service to build customer loyalty and increase customer satisfaction.

Description

The Line Information Database (LIDB) is a database for alternate billing arrangements, Originating Line Number Screening (OLNS) and Calling Name Delivery (CNAM). LIDB queries return information about billing and privacy features associated with line number entries stored in the database (following an industry format as described in the Telcordia Operator Services Generic Requirements (OSSGR))

The ;carrier has the capability to input end user records for its subscribers into the Verizon LIDB. The LIDB provides the ability to perform screening for collect, bill to third number and calling cards, and to determine whether billed lines are either public or semi-public telephones. The LIDB also provides Calling Name Delivery (CNAM). The carrier is allowed to send its subscriber records containing necessary information through the record management service or the LIDB storage and validation service. Once the records are placed in the Verizon LIDB, they can be queried by any company that purchases LIDB access service from Verizon. The carrier may purchase Verizon LIDB access services via SS7 interconnections.

With information on 30 million lines served by Verizon and other carriers, the Verizon LIDB offers the data you need to support revenue-generating Alternate Billing Services (ABS). With LIDB Access Services, you can automatically validate calls to be billed to calling cards and screen billing numbers for collect and third-number call restrictions. The system also automatically blocks calls when the caller attempts to bill a pay phone. We take additional steps to prevent other ABS fraud too through continuous monitoring of activity. Our sophisticated systems track Alternate Billing Service usage across all networks. When we detect potential fraud, we take corrective action immediately to minimize your fraud losses.

The Verizon LIDB not only ranks among the largest in the industry, it also is one of the fastest. It can process up to 880 queries per second at response times of less than one second. Your customers see almost instantaneous responses. To maintain exceptional accuracy levels, we continuously update the Verizon LIDB. Updates include service additions and deletions, account delinquencies, reports of fraudulent calling card usage and other information.

Availability

LIDB Access and LIDB Storage are both available to Wholesale customers on a national basis.

Pricing

The description and applications of rates for the LIDB product can be found at the following tariff sites:

For Verizon East areas, see Verizon FCC #1, Section 6.

For Verizon West areas, see Verizon FCC # 14, Section 8.

Features

We'll set up and manage your Line Information Data Base.
We'll continuously update your LIDB data.
We'll monitor for potential fraudulent use of Alternate Billing Services (calling card, collect and third-number billed calls).
And, if you meet certain qualifications, we'll pay you to take advantage of these LIDB storage services.

We offer free LIDB storage services for a very simple reason. We charge carriers for access to our LIDB. And the more information the database contains, the more valuable our service becomes and the more revenue it generates. We'll share those revenues with you if you meet certain qualifications.

Verizon LIDB access also includes sophisticated fraud detection and prevention services. To minimize your fraud losses, we track Alternate Billing Service usage across all networks. When we detect potential fraud, we take corrective action immediately.

To maintain exceptional accuracy levels, we continuously update the Verizon LIDB. Updates include service additions and deletions, account delinquencies, reports of fraudulent calling card usage and other information.

Applications

LIDB Access - Data for generating revenue and fraud prevention

Verizon LIDB Access Service provides you the data you need to support revenue-generating services that include:

Alternate Billing Services

You can automatically validate calls to be billed to calling cards and screen billing numbers for collect and third-number call restrictions. The system also automatically blocks calls when the caller attempts to bill a pay phone. You create opportunities for additional revenue and reduce fraud.

Caller Name and Number Delivery

You can support popular Caller ID services, providing caller name and number from the millions of lines in the Verizon LIDB.

Single Number Service

This business service automatically routes incoming calls to a multi-location customer's location nearest the caller.

Detailed Information

With Verizon LIDB Access, you'll experience seamless operation and deliver instantaneous response to your customers. You originate LIDB queries from your operator services system that is identified by an originating point code. Then, your query is routed to the Verizon LIDB over our CCS7 access connection through our signal transfer points. The requested billing validation data, in the form of signaling information, is passed back to your customer-designated location via one of Verizon's interconnecting signal transfer points.