Message Ready Service

Overview

Turn Your Billing Process Over to Verizon

Verizon's Message Ready Service offers service providers expert billing at a competitive price. The service adds your customer billing information to Verizon's monthly statements in a standard bill format. We prepare and distribute customer bills and collect and deposit the payments. Because we purchase the rated messages or calls for which you give us the charges up front and then bill customers accordingly, your cash flow improves. Plus, your customers receive a single monthly telephone bill to pay.

Message Ready Service is one of the first step options we offer in our turnkey billing services process. It includes accumulation, guiding, bill preparation, tax application, printing, distribution and call recording components. In essence, Verizon does all of the work for you.

How It Works

You sell Verizon your billables for a variety of messages -- operator-assisted calls, directory assistance, calling card, international calls, credit messages and more. We include your charges on our monthly bill, prepare and mail the bills, and collect and process customer payments.

As part of Message Ready Service, we provide you:

• Call detail for unbillable messages.
• Post-billing adjustments in Exchange Message Interface (EMI) format.
• Reports showing summary account level detail about uncollectible charges in EMI format.

Benefits

• Your company name and logo are prominently printed on a separate section of the bill to reinforce your market presence.
• The service reduces your costs for billing and collections. It can increase your cash flow and let your staff spend more time on mission-critical duties.
• Message Ready service reduces the number of bills your customers receive for their telephone service.
• Verizon provides you important information about unbillables, uncollectibles and post-billing adjustments.

Applications

• Use the service to reduce billing and collection costs.
• Take advantage of our Inquiry Service option to reduce your customer service calls. Verizon's highly trained representatives will expertly handle customer inquiries about your charges on their bill and process adjustments when warranted.

Description

With Message Ready Billing Service, Verizon places Customer billing information on End-User bills. The Customer's data is displayed in a standard billing format. Verizon prepares and distributes billing statements and collects payments and deposits. This service is available in all Billing Regions.

The primary components of this service are as follows:

• Accumulation
• Guiding
• Bill Preparation
• Tax Application
• Printing
• Distribution
• Call Recording

Availability

Message Ready Service is available throughout the Verizon footprint.

Pricing

In all Billing Regions, the Message Processing charge is applied for every record placed on an End-User's bill by Verizon. The Bill Rendering Rate is applied for every End-User bill created by Verizon. Other EMI records used for billing are chargeable. These charges will vary by record type. Please contact your Verizon Account Team for additional information.

Features

Message Ready Service features and options allow for the following:

• Call detail for unbillable messages
• Uncollectible reports in Exchange Message Interface (EMI) format that provide summary account level detail of uncollectible charges 
• Post-billing adjustments in EMI format 
• Inquiry service option: Verizon service representatives will handle all end user inquiries regarding charges on the bill and process adjustments if necessary

Applications

How does Message Ready Service benefit you?

• Improved cash flow through Verizon's purchase of your rated messages (calls for which you tell us the charge, so we can bill accordingly)
• Expert billing at a competitive price
• Strong marketing presence by having your name and logo prominently displayed on each of your bill pages
• Useful data on unbillables, uncollectibles, and post-billing adjustments

How does Message Ready Service benefit your end-users?

• Convenience of receiving only one telephone bill and making only one payment for all charges

Detailed Information

Information is under development.