The services described herein include:
Amortization of Non-Recurring Charges - an optional payment plan, which allows non-recurring charges for resold services to be paid, with interest, over an 18-month period, instead of being billed in one lump sum.
Announcement Service - an optional service that utilizes the Verizon Operator Services and Directory Assistance (OS/DA) Platform.
Daily Usage File - provides call detail information for each working line belonging to a resold local service account.
Bill Manager - a Resale-only non-tariffed CD/ROM analytical billing tool with various features and functions to simplify the entire phone bill analysis process. Note: Bill Manager replaced Simpleview.
Amortization of Non-Recurring Charges is an optional payment plan, which allows non-recurring charges for resold services to be paid, with interest, over an 18-month period, instead of being billed in one lump sum. An administrative charge applies to have this optional service.
This payment option is offered by Verizon in fulfillment of a condition imposed by the FCC in approving the merger of Verizon Corporation and NYNEX Corporation. The availability and terms and conditions of the option are subject to change based on any change in, or definitive interpretation of, the underlying merger condition. Also, unless expressly renewed by Verizon in writing, this payment option will not be available for orders with due dates after August 14, 2001, according to standard intervals.
Announcement Service is an optional service that utilizes the Verizon Operator Services and Directory Assistance (OS/DA) Platform. This service may be provisioned on all resold exchange access line products. It provides the Reseller with an opportunity to create a customized introductory announcement for end user calls placed to Operator Services and Directory Assistance (OS & DA). The following OS & DA call types are eligible for the branding announcement:
If the Reseller chooses not to subscribe to this service, Verizon OS/DA basic components will be offered. These components include the Verizon Brand.
The Daily Usage File provides call detail information for each working line belonging to a resold local service account. The file is provided daily and is designed to assist the Reseller in billing each of their customers for the usage charges they incur.
Usage data is delivered as either rated (priced) or unrated depending on the type of usage. Unrated services include all Verizon provided services, including all local, regional and intraLATA calls. Usage for all other services is rated. All usage data is sent to the Reseller in industry standard Exchange Message Interface (EMI) format and includes the usage processed that day by Verizon for all telephone lines belonging to the Reseller.
In Verizon-North, the file name transmitted to the Reseller usually contains the cycle processed. In New York, this cycle number represents the work day of the year, while in New England it represents the Julian day of the year. For example: January 4, 1999 is the first work day of the year for Verizon-North. The cycle number for New York would be 001; the cycle number for New England would be 004.
Bill Manager's built-in analytical functions allow the following capabilities:
Currently available to Resellers in Delaware, District of Columbia, Maryland, New Jersey, Pennsylvania, Virginia, West Virginia, Massachusetts, New York, Vermont, New Hampshire, Connecticut, Rhode Island, and Maine.
Pricing may vary by state jurisdiction and pursuant to individual carrier interconnection agreements. See your federal and state tariffs for detailed information here.
There is a monthly Administrative charge for plan participation.
Announcement Service-Branded is accessed via a non-recurring charge (NRC). The NRC is applied at each switch where branding occurs. The branding charge is TELRIC-based and is not subject to the wholesale discount. OS/DA call types are usage-based and are charged at the retail rate less the discount, or as approved by the appropriate regulatory body.
Announcement Service-Branded is accessed on a per-call basis in addition to the basic OS/DA call. The rate varies per state.
When a file is distributed, Verizon tracks the number and type of each detail record provided to the Reseller. These counts are accumulated until the monthly trigger for Reseller Services billing. Resellers are billed on a per record basis for provisioning of the Daily Usage File.
Billed monthly, per bill period, per CD, on each master account. There is no initial set up charge (or NRC). Please contact your Account Manager for pricing info.
Announcement Service provides the following options:
If one of the Combination options is requested, the Reseller must choose, at the sub-account level, which service will apply on all lines associated with that sub-account. Note: Announcement Service-Branded and Unbranded are not available as a Combination. Only one option (Branded or Unbranded) per state per Reseller is allowed.
The following requirements (among others) apply to Amortization of Non-Recurring charges:
Verizon will route the Reseller's OS/DA traffic to the OS/DA Platform for appropriate branding announcement treatment. The serving switch will be the Traffic Operator Position System (TOPS) switch.
The processing of usage is as follows:
Verizon maintains a history of that usage for a period of not less than 45 days from the date of delivery. All usage contained in the daily delivery will also appear in one of the Reseller's monthly bills. Note: Flat-rate local services are not currently captured by Verizon. Verizon will only include those call events recorded for its own business.
Reseller Usage Returns - Resellers may return usage records for the following reasons:
To return usage, the Reseller sends the original record, which consists of the original record ID and original record data, back to Verizon. The Reseller indicates the reason the record is returned by entering the corresponding Return Code using the EMI standards.
Resellers must notify Verizon that they are returning the usage records. Upon receiving the records, Verizon will investigate each. The investigation may then result in an adjustment to the Resale Summary Bill, as well as action taken to prevent similar future usage errors.
Establish and Maintain Account
Provisioning for Local Services
Resale Services Web Based Traing/East
Resale & UNE Services Web Based Training/West
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