Provide Your Market with Full VoIP Capabilities
Verizon’s Session Initiation Protocol (SIP) Gateway Service offers you a single platform for transporting Voice over Internet Protocol (VoIP) media between IP networks and the Public Switched Telephone Network (PSTN). Our service positions you to attract new business and encourage customer loyalty with a complete telephony service including local calling, directory listings, directory assistance, operator services, E-911 access, and long distance transport and termination.
Time to market using SIP Gateway Service is quick and easy. Simply own, support, and manage subscriber calling features via your soft switch and/or feature server – then count on Verizon to do the rest. SIP Gateway Service makes generating new revenue streams easy for you!
How It Works
SIP signaling is exchanged between Customers' network and Verizon via a secure IPSec tunnel connection. Media/RTP can be sent to Verizon VoIP gateways via the Public Internet (i.e. some other provider's broadband access to the Internet), via a Verizon-provided Internet Dedicated Access connection or via a Verizon-provided SIP Internet Access connection.
Our service interoperates with SIP on other networks so that your subscriber services are seamless. Multiple configuration options give you the flexibility to customize your service offerings to meet customer needs.
SIP Gateway Service provides origination of local and long distance calls from the PSTN to Verizons extensive VoIP network. Termination of both local and long distance calls (domestic, international, or both) from the Verizon VoIP network to the PSTN also leverages Verizons expansive domestic and international TDM network.
The Verizon SIP Gateway Service telephone numbers are available in 3,100+ rate centers across the U.S. and reaches over 80% of the U.S. population in all 48 contiguous states as well as Hawaii. Long distance terminations can originate from anywhere in the U.S. and be terminated worldwide.
Verizon also supports non-geographically relevant telephone numbers via the Foreign Telephone Number Assignment (FTNA) capability. FTNA provides the ability of assigning domestic U.S. telephone numbers to your subscribers regardless of geographic location. As an example, a customer in Los Angeles, CA could have a Chicago, IL telephone number. Some restrictions may apply.
Please contact your Verizon account manager for further details on availability.
SIP Gateway Service has various monthly recurring charges (MRCs) for telephone numbers that differ depending in the configuration that is chosen as well as non-recurring charges (NRCs) for specific services offered.
Different Pricing Options for Different Needs
Verizon makes it easier than ever for partners to package solutions right for any application. You can now choose to purchase the Two Way Local and Two Way Complete configuration telephone numbers (TNs) with the option of all Local calling being included with the TN's monthly recurring charge. Alternatively, partners can purchase the TNs with a lower monthly recurring charge but all outbound local calls made by the subscriber also have a charge per minute. This is referred to as the "metered" option. All incoming calls are included in these TNs monthly recurring charge.
The Inbound Complete configuration also is available with a "metered" option. TNs can be purchased for a low monthly recurring charge; all incoming calls also incur a charge per minute.
The domestic usage rate structure is based on the terminating Local Access Transport Area (LATA) and the Operating Company Number (OCN) or classification of the terminating Local Exchange Carrier (LEC) based on the dialed NPA-NXX. Other details of the usage pricing include the following:
High Velocity and Short Duration traffic such as traffic from outbound call center with sub-minute call duration can be supported with specific terms and conditions. An accurate forecast and description of the call patterns must be discussed with your Account team.
Please contact your Verizon account manager for pricing details.
Flexibility
SIP Gateway Service was designed with flexibility in mind. The service lets partners choose from any of the three available configurations to address the unique needs of your market or application.
| Configuration | Description | Benefit |
| Inbound Complete | Verizon provides inbound call routing from the PSTN and transports calls via IP to your network | Subscribers can have the ability of multiple inbound numbers. |
| Two-Way Local | Verizon provides inbound call routing to your VoIP subscriber as well as outbound Local calling from your VoIP subscriber | Supports the needs of a true Local PSTN replacement service |
| Two-Way Complete | Verizon expands on the Two Way Local configuration with the support of Domestic U.S. and International LD | Supports the needs of a true Local and LD PSTN replacement service |
Outbound | Verizon provides outbound call routing to the PSTN from your IP-originated long distance calls | Supports high quality outbound LD terminations in both the U.S and worldwide |
Product Details
SIP Gateway Service provides all the necessary features required to take your unique and compelling products to market.
Ordering Features
| Web-based Portal for Order Processing | For customers with lower order volumes, Verizon provides a Web-based portal (Portfolio) that makes submitting and checking service orders a snap. Verizon customers are fully trained on all processes and procedures to help you get up and running in no time. |
| Sub-daily Order Intervals | Sub-daily Order Intervals (SDI) provides our partners with the ability of getting customers installed in just a few hours. SDI is supported on Verzion provided numbers that are assigned to your subscribers. This feature does require pre-approval by Verizon. Once approved it is available for all new Verizon provided numbers. The SDI feature is not provided for numbers being ported in from another carrier. |
| Bulk File Upload | The bulk file upload option enables customers to submit multiple service orders contained within a single Excel™ file provided to Verizon via the Portfolio Portal. |
| Web Service API | Verizon’s secure and standards based API allow our customers to integrate our ordering system directly into their back-end business support systems. This solution is ideal for customers with high volumes of service orders. |
Local Features
| Directory Listing | Directory Listings (DL) are available with all three of the configurations offered. One DL is provided at no additional charge. DL is not available on SIP Gateway Outbound or on FTNA telephone numbers. |
| Enhanced 911 | Enhanced 911 (E911) Services are supported with 2-Way Local and 2-Way Complete configurations. E911 services are available as an additional feature of the telephone number with a separate monthly recurring charge (MRC). Alternatively you can utilize another vendor for E911 services and therefore choose not to order the E911 feature. |
| Line Information Database | Line Information Database (LIDB) services are included and provided as part of the service MRC. |
| Local Number Portability | Local Number Portability (LNP) is supported and maintained by Verizon as part of the SIP Gateway Service offering. |
Service Features
| Calling Name | Calling Name (CNAM) is supported for all outbound calls. |
| Discretionary Call Blocking | Discretionary Call Blocking supports blocking of calls for each subscriber account. Call types include inbound, local, LD, collect, directory assistance, 900/976, and third party calls. |
| Directory Assistance | Directory Assistance (DA) calls are supported for Two-Way Local and Two-Way Complete configurations. Branded DA services are also available for an additional fee and is a separate product offering. |
| Operator Services | Certain Operator Service (OS) call types are supported for Two-Way Local and Two-Way Complete configurations. Branded OS services are also available for an additional fee and is a separate product offering. |
| Enhanced Fraud Detection | Enhanced fraud detection provides monitoring and tracking of fraudulent traffic. This capability allows Verizon to notify our customers and help block fraudulent and costly traffic. |
| Seasonal Pricing | Seasonal Pricing feature allows for your subscribers to maintain a telephone number for locations such as a vacation home, where they only require usage during part of the year. Seasonal Pricing allows the user to maintain and keep the same number year-round at a reduced rate. |
CODEC Support
| G.711 | Verizon can support sending and receiving G.711 �-law. |
| G.729 and G.729A | Verizon can receive G.729 or G.729A. Verizon sends G.729A. |
| Packetization | 20 millisecond packet size is supported. |
The service allows you to leverage your capital investments in VoIP network equipment and Verizon’s rich history of operational and technical expertise.
Service Level Agreements (SLAs)
The SLAs for Verizon SIP Gateway Service used in conjunction with SIP Internet Access apply to the following metrics:
Note: Verizon SIP Gateway Service is provided where suitable facilities and coverage is available.
Getting Started with Wholesale Access
Provisioning for Access Services
ISP Trouble Reporting Contacts-East
ISP Trouble Reporting Contacts-West
Access Ordering Web-Based Training
Search