April 2012 April 2013

April,2012

Saturday, April 7, 2012

The following Verizon West applications will not be available on Saturday, April 7, 2012 from 12:00 AM until Sunday, April 8, 2012 11:59 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• Trouble Administration via LSI-TA

Normal Hours of Availability will resume on Monday, April 9, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns:wcccbillingsupport@verizon.com

Saturday, April 7, 2012

The following Verizon West applications will not be available on Saturday, April 7, 2012 from 12:00 AM until Sunday, April 8, 2012 11:59 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• CSI (Customer Service Record Inquiry) via WISE, EDI and CORBA
• WISE Performance Measures

Normal Hours of Availability will resume on Monday, April 9, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns:wcccbillingsupport@verizon.com

Saturday, April 7, 2012

The following Verizon West applications will not be available on Saturday, April 7, 2012 from 12:00 AM until Sunday, April 8, 2012 11:59 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• Loop Qualification, Order and Pre-Order for WISE/CORBA/EDI

Normal Hours of Availability will resume on Monday, April 9, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns:wcccbillingsupport@verizon.com

Friday, April 13, 2012

The following Verizon West applications will not be available on Friday, April 13, 2012 from 9:00 PM until Sunday, April 15, 2012 10:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• Trouble Administration via LSI-TA

Normal Hours of Availability will resume on Monday, April 16, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions orconcerns: wcccbillingsupport@verizon.com

Friday, April 13, 2012

The following Verizon West applications will not be available on Friday, April 13, 2012 from 9:00 PM untilSunday, April 15, 2012 10:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• CSI (Customer Service Record Inquiry) via WISE, EDI and CORBA

Normal Hours of Availability will resume on Monday, April 16, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions orconcerns: wcccbillingsupport@verizon.com

Friday, April 13, 2012

The following Verizon West applications will not be available on Friday, April 13, 2012 from 9:00 PM until Sunday, April 15, 2012 11:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• Loop Qualification, Order and Pre-Order for WISE/CORBA/EDI

Normal Hours of Availability will resume on Monday, April 16,2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions orconcerns: wcccbillingsupport@verizon.com

Friday, April 13, 2012

The following Verizon West applications will not be available on Friday, April 13, 2012 from 9:00 PM until Sunday, April 15, 2012 11:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• WISE Performance Measures

Normal Hours of Availability will resume on Monday, April 16,2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions orconcerns: wcccbillingsupport@verizon.com

Saturday, April 14, 2012

The following Verizon West applications will not be available on Saturday, April 14, 2012 from 12:00 AM until Saturday, April 14, 2012 11:59 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• UNE Hot Cut Transactions for eWPTS

Normal Hours of Availability will resume on Monday, April 16,2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions orconcerns: wcccbillingsupport@verizon.com

Saturday, April 21, 2012

The following Verizon West applications will not be available on Saturday, April 21, 2012 from 6:00 PM until Sunday, April 22, 2012 11:59 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• Trouble Administration via LSI-TA

Normal Hours of Availability will resume on Monday, April 23, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions orconcerns: wcccbillingsupport@verizon.com

Sunday, April 22, 2012

The following Verizon West applications will not be available on Sunday, April 22, 2012 from 12:00 AM until Sunday, April 22, 2012 08:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• CSI (Customer Service Record Inquiry) via WISE, EDI and CORBA
• WISE Performance Measures

Normal Hours of Availability will resume on Sunday, April 22, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions orconcerns: wcccbillingsupport@verizon.com

Friday, April 27, 2012

The following Verizon West applications will not be available on Friday, April 27, 2012 from 9:00 PM until Sunday, April 29, 2012 10:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• Trouble Administration via LSI-TA

Normal Hours of Availability will resume on Monday, April 30, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns:wcccbillingsupport@verizon.com

Friday, April 27, 2012

The following Verizon West applications will not be available on Friday, April 27, 2012 from 09:00 PM until Sunday, April 29, 2012 11:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• WISE Performance Measures

Normal Hours of Availability will resume on Monday, April 30, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions orconcerns: wcccbillingsupport@verizon.com

Friday, April 27, 2012

The following Verizon West applications will not be available on Friday, April 27, 2012 from 9:00 PM until Saturday, April 28, 2012 11:59 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• Loop Qualification, Order and Pre-Order for WISE/CORBA/EDI

Normal Hours of Availability will resume on Monday, April 30, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns: wcccbillingsupport@verizon.com

Friday, April 27, 2012

The following Verizon West applications will not be available on Friday, April 27, 2012 from 9:00 PM until Sunday, April 29, 2012 10:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• CSI(Customer Service Record Inquiry) via WISE, EDI and CORBA

Normal Hours of Availability will resume on Monday, April 30, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns: wcccbillingsupport@verizon.com

May, 2012

Friday, May 4, 2012

The following Verizon West applications will not be available on Friday, May 4, 2012 from 9:00 PM until Sunday, May 6, 2012 11:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• Loop Qualification, Order and Pre-Order for WISE/CORBA/EDI

Normal Hours of Availability will resume on Monday, May 7, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns: wcccbillingsupport@verizon.com

Friday, May 4, 2012

The following Verizon West applications will not be available on Friday, May 4, 2012 from 9:00 PM until Monday, May 7, 2012 5:00 AM to allow for necessary Backend Server configuration updates and Server maintenance:

• WISE Performance Measures

Normal Hours of Availability will resume on Monday, May 7, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns: wcccbillingsupport@verizon.com

Friday, May 4, 2012

The following Verizon West applications will not be available on Friday, May 4, 2012 from 9:00 PM until Sunday, May 6, 2012 10:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• CSI (Customer Service Record Inquiry) via WISE, EDI and CORBA

Normal Hours of Availability will resume on Monday, May 7, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns: wcccbillingsupport@verizon.com

Friday, May 4, 2012

The following Verizon West applications will not be available on Friday, May 4, 2012 from 9:00 PM until Sunday, May 6, 2012 10:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• Trouble Administration via LSI-TA

Normal Hours of Availability will resume on Monday, May 7, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns: wcccbillingsupport@verizon.com

Friday, May 11, 2012

The following Verizon West applications will not be available on Friday, May 11, 2012 from 9:00 PM until Sunday, May 13, 2012 10:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• Trouble Administration via LSI-TA

Normal Hours of Availability will resume on Monday, May 14, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns: wcccbillingsupport@verizon.com

Friday, May 11, 2012

The following Verizon West applications will not be available on Friday, May 11, 2012 from 9:00 PM until Sunday, May 13, 2012 10:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• CSI (Customer Service Record Inquiry) via WISE, EDI and CORBA

Normal Hours of Availability will resume on Monday, May 14, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns: wcccbillingsupport@verizon.com

Friday, May 11, 2012

The following Verizon West applications will not be available on Friday, May 11, 2012 from 9:00 PM until Monday, May 14, 2012 5:00 AM to allow for necessary Backend Server configuration updates and Server maintenance:

• WISE Performance Measures

Normal Hours of Availability will resume on Monday, May 14, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns: wcccbillingsupport@verizon.com

Friday, May 11, 2012

The following Verizon West applications will not be available on Friday, May 11, 2012 from 9:00 PM until Saturday, May 12, 2012 11:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• Loop Qualification, Order and Pre-Order for WISE/CORBA/EDI

Normal Hours of Availability will resume on Monday, May 14, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns: wcccbillingsupport@verizon.com

Saturday, May 12, 2012

The following Verizon West applications will not be available on Saturday, May 12, 2012 from 12:00 AM until Saturday, May 12, 2012 11:59 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• UNE Hot Cut Transactions for eWPTS

Normal Hours of Availability will resume on Monday, May 14, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns: wcccbillingsupport@verizon.com

Friday, May 18, 2012

The following Verizon West applications will not be available on Friday, May 18, 2012 from 9:00 PM until Sunday, May 20, 2012 10:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• CSI (Customer Service Record Inquiry) via WISE, EDI and CORBA

Normal Hours of Availability will resume on Monday, May 21, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns: wcccbillingsupport@verizon.com

Friday, May 18, 2012

The following Verizon West applications will not be available on Friday, May 18, 2012 from 9:00 PM until Sunday, May 20, 2012 11:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• WISE Performance Measures

Normal Hours of Availability will resume on Monday, May 21, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns: wcccbillingsupport@verizon.com

Friday, May 18, 2012

The following Verizon West applications will not be available on Friday, May 18, 2012 from 9:00 PM until Sunday, May 20, 2012 11:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• Loop Qualification, Order and Pre-Order for WISE/CORBA/EDI

Normal Hours of Availability will resume on Monday, May 21, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns: wcccbillingsupport@verizon.com

Friday, May 18, 2012

The following Verizon West applications will not be available on Friday, May 18, 2012 from 9:00 PM until Sunday, May 20, 2012 10:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• Trouble Administration via LSI-TA

Normal Hours of Availability will resume on Monday, May 21, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns: wcccbillingsupport@verizon.com

June, 2012

Friday, June 8, 2012

The following Verizon West applications will not be available on Friday, June 8, 2012from 9:00 PM until Sunday, June 10, 2012 10:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• Trouble Administration via LSI-TA

Normal Hours of Availability will resume on Monday, June 11, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns :wcccbillingsupport@verizon.com

Friday, June 8, 2012

The following Verizon West applications will not be available on Friday, June 8, 2012from 9:00 PM until Monday, June 11, 2012 5:00 AM to allow for necessary Backend Server configuration updates and Server maintenance:

• WISE Performance Measures

Normal Hours of Availability will resume on Monday, June 11, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns :wcccbillingsupport@verizon.com

Friday, June 8, 2012

The following Verizon West applications will not be available on Friday, June 8, 2012from 9:00 PM until Saturday, June 9, 2012 11:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• Loop Qualification, Order and Pre-Order for WISE/CORBA/EDI

Normal Hours of Availability will resume on Monday, June 11, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns :wcccbillingsupport@verizon.com

Friday, June 8, 2012

The following Verizon West applications will not be available on Friday, June 8, 2012from 9:00 PM until Sunday, June 10, 2012 10:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• CSI (Customer Service Record Inquiry) via WISE, EDI and CORBA

Normal Hours of Availability will resume on Monday, June 11, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns :wcccbillingsupport@verizon.com

Saturday, June 9, 2012

The following Verizon West applications will not be available on Saturday, June 9, 2012 from 12:00 AM until Saturday, June 9, 2012 11:59 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• UNE Hot Cut Transactions for eWPTS

Normal Hours of Availability will resume on Monday, June 11, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns: wcccbillingsupport@verizon.com

Saturday, June 16, 2012

The following Verizon West applications will not be available on Saturday, June 16, 2012 from 6:00 PM until Monday, June 18, 2012 5:00 AM to allow for necessary Backend Server configuration updates and Server maintenance:

• Trouble Administration via LSI-TA

Normal Hours of Availability will resume on Monday, June 18, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns :wcccbillingsupport@verizon.com

Sunday, June 17, 2012

The following Verizon West applications will not be available on Sunday, June 17, 2012from 12:00 AM until Sunday, June 17, 2012 11:59 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• CSI(Customer Service Record Inquiry) via WISE, EDI and CORBA
• WISE Performance Measures

Normal Hours of Availability will resume on Monday, June 18, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns :wcccbillingsupport@verizon.com

Saturday, June 30, 2012

The following Verizon West applications will not be available on Saturday, June 30, 2012from 8:00 AM until Saturday, June 30, 2012 8:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• Loop Qualification, Order and Pre-Order for WISE/CORBA/EDI

Normal Hours of Availability will resume on Monday, July 2, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns :wcccbillingsupport@verizon.com

Saturday, June 30, 2012

The following Verizon West applications will not be available on Saturday, June 30, 2012from 8:00 AM until Sunday, July 1, 2012 10:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• CSI (Customer Service Record Inquiry) via WISE, EDI and CORBA

Normal Hours of Availability will resume on Monday, July 2, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns :wcccbillingsupport@verizon.com

Saturday, June 30, 2012

The following Verizon West applications will not be available on Saturday, June 30, 2012from 7:00 AM until Sunday, July 1, 2012 10:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• Trouble Administration via LSI-TA

Normal Hours of Availability will resume on Monday, July 2, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns :wcccbillingsupport@verizon.com

Saturday, June 30, 2012

The following Verizon West applications will not be available on Saturday, June 30, 2012from 3:00 AM until Sunday, July 1, 2012 11:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• WISE Performance Measures

Normal Hours of Availability will resume on Monday, July 2, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns :wcccbillingsupport@verizon.com

July, 2012

Saturday, July 14, 2012

The following Verizon West applications will not be available on Saturday, July 14, 2012 from 12:00 AM untilSaturday, July 14, 2012 11:59 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• UNE Hot Cut Transactions for eWPTS

Normal Hours of Availability will resume on Monday, July 16, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns : wcccbillingsupport@verizon.com

Saturday, July 21, 2012

The following Verizon West applications will not be available on Saturday, July 21, 2012 from 7:00 PM until Sunday, July 22, 2012 11:59 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• Trouble Administration via LSI-TA

Normal Hours of Availability will resume on Monday, July 23, 2012

Please contact the VPS Customer Care Center-West,at the following e-mail address, if you have questions or concerns: wcccbillingsupport@verizon.com

Sunday,July 22,2012

The following Verizon West applications will not be available on Sunday, July 22, 2012 from 12:00 AM until Sunday, July 22, 2012 18:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• CSI (Customer Service Record Inquiry) via WISE, EDI and CORBA
• WISE Performance Measures

Normal Hours of Availability will resume on Sunday, July 22, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns : wcccbillingsupport@verizon.com

August, 2012

Saturday, August 4, 2012

The following Verizon West applications will not be available on Saturday, August 4, 2012 from 7:00 PM until Sunday, August 5, 2012 10:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• Trouble Administration via LSI-TA

Normal Hours of Availability will resume on Monday, August 6, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns: wcccbillingsupport@verizon.com

Sunday, August 5, 2012

The following Verizon West applications will not be available on Sunday, August 5, 2012 2012 from 8:00 AM until Sunday, August 5, 2012 10:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• CSI (Customer Service Record Inquiry) via WISE, EDI and CORBA

Normal Hours of Availability will resume on Monday, August 6, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns: wcccbillingsupport@verizon.com

Sunday, August 5, 2012

The following Verizon West applications will not be available on Sunday, August 5, 2012 2012 from 5:00 AM until Sunday, August 5, 2012 11:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• WISE Performance Measures

Normal Hours of Availability will resume on Monday, August 6, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns: wcccbillingsupport@verizon.com

Saturday, August 11, 2012

The following Verizon West applications will not be available on Saturday, August 11, 2012 from 12:00 AM until Saturday, August 11, 2012 11:59 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• UNE Hot Cut Transactions for eWPTS

Normal Hours of Availability will resume on Monday, August 13, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns : wcccbillingsupport@verizon.com

Saturday, August 18, 2012

The following Verizon West applications will not be available on Saturday, August 18, 2012 from 6:00 PM until Sunday, August 19, 2012 11:59 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• Trouble Administration via LSI-TA

Normal Hours of Availability will resume on Monday, August 20, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns : wcccbillingsupport@verizon.com

Sunday, August 19, 2012

The following Verizon West applications will not be available on Sunday, August 19, 2012 from 12:00 AM until Sunday, August 19, 2012 8:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• CSI (Customer Service Record Inquiry) via WISE, EDI and CORBA
• WISE Performance Measures

Normal Hours of Availability will resume on Sunday, August 19,2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns : wcccbillingsupport@verizon.com

September, 2012

Saturday, September 8, 2012

The following Verizon West applications will not be available on Saturday, September 8, 2012from 12:00 AM until Saturday, September 8, 2012 11:59 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• UNE Hot Cut Transactions for eWPTS

Normal Hours of Availability will resume on Monday, September 10,2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns : wcccbillingsupport@verizon.com

Saturday, September 15, 2012

The following Verizon West applications will not be available on Saturday, September 15, 2012 from 7:00 PM until Sunday, September 16, 2012 11:59 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• Trouble Administration via LSI-TA

Normal Hours of Availability will resume on Monday, September 17, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns : wcccbillingsupport@verizon.com

Sunday, September 16, 2012

The following Verizon West applications will not be available on Sunday, September 16, 2012from 12:00 AM until Sunday, September 16, 2012 8:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• CSI (Customer Service Record Inquiry) via WISE, EDI and CORBA
• WISE Performance Measures

Normal Hours of Availability will resume on Sunday, September 16, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns : wcccbillingsupport@verizon.com

October, 2012

Saturday, October 13, 2012

The following Verizon West applications will not be available on Saturday, October 13, 2012 from 12:00 AM until Saturday, October 13, 2012 11:59 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• UNE Hot Cut Transactions for eWPTS

Normal Hours of Availability will resume on Monday, October 15, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns : wcccbillingsupport@verizon.com

Saturday, October 20, 2012

The following Verizon West applications will not be available on Saturday, October 20, 2012 from 6:00 PM until Monday, October 22, 2012 5:00 AM to allow for necessary Backend Server configuration updates and Server maintenance:

• Trouble Administration via LSI-TA

Normal Hours of Availability will resume on Monday, October 22, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns : wcccbillingsupport@verizon.com

Sunday, October 21, 2012

The following Verizon West applications will not be available on Sunday, October 21, 2012 from 12:00 AM until Sunday, October 21, 2012 8:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• CSI (Customer Service Record Inquiry) via WISE, EDI and CORBA
• WISE Performance Measures

Normal Hours of Availability will resume on Monday, October 22, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns : wcccbillingsupport@verizon.com

November, 2012

Saturday, November 3, 2012

The following Verizon West applications will not be available on Saturday, November 3, 2012 from 7:00 PM until Sunday, November 4, 2012 10:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• Trouble Administration via LSI-TA

Normal Hours of Availability will resume on Monday, November 5, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns : wcccbillingsupport@verizon.com

Saturday, November 4, 2012

The following Verizon West applications will not be available on Sunday, November 4, 2012 from 8:00 AM until Sunday, November 4, 2012 10:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• CSI (Customer Service Record Inquiry) via WISE, EDI and CORBA

Normal Hours of Availability will resume on Monday, November 5, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns : wcccbillingsupport@verizon.com

Saturday, November 4, 2012

The following Verizon West applications will not be available on Sunday, November 4, 2012 from 5:00 AM until Sunday, November 4, 2012 11:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• WISE Performance Measures

Normal Hours of Availability will resume on Monday, November 5, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns : wcccbillingsupport@verizon.com

Saturday, November 10, 2012

The following Verizon West applications will not be available on Saturday, November 10, 2012 from 12:01 AM until Saturday, November 10, 2012 11:59 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• UNE Hot Cut Transactions for eWPTS

Normal Hours of Availability will resume on Monday, November 13, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns : wcccbillingsupport@verizon.com

Saturday, November 17, 2012

The following Verizon West applications will not be available on Saturday, November 17, 2012 from 7:00 PM until Sunday, November 18, 2012 11:59 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• Trouble Administration via LSI-TA

Normal Hours of Availability will resume on Monday, November 19, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns : wcccbillingsupport@verizon.com

Sunday, November 18, 2012

The following Verizon West applications will not be available on Sunday, November 18, 2012 from 12:00 AM until Sunday, November 18, 2012 8:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• CSI (Customer Service Record Inquiry) via WISE, EDI and CORBA
• WISE Performance Measures

Normal Hours of Availability will resume on Monday, November 19, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns : wcccbillingsupport@verizon.com

December, 2012

Saturday, December 15, 2012

The following Verizon West applications will not be available on Saturday, December 15, 2012 from 6:00 PM until Sunday, December 16, 2012 11:59 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• Trouble Administration via LSI-TA

Normal Hours of Availability will resume on Monday, December 17, 2012

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns : wcccbillingsupport@verizon.com

January, 2013

Saturday, January 12, 2013

The following Verizon West applications will not be available on Saturday, January 12, 2013 from 12:00 AM until Saturday, January 12, 2013 11:59 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• UNE Hot Cut Transactions for eWPTS

Normal Hours of Availability will resume on Saturday, January 12, 2013

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns : wcccbillingsupport@verizon.com

Saturday, January 19, 2013

The following Verizon West applications will not be available on Saturday, January 19, 2013 from 7:00 PM until Sunday, January 20, 2013 11:59 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• Trouble Administration via LSI-TA

Normal Hours of Availability will resume on Monday, January 21, 2013

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns : wcccbillingsupport@verizon.com

Sunday, January 20, 2013

The following Verizon West applications will not be available on Sunday, January 20, 2013 from 12:00 AM until Sunday, January 20, 2013 8:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• CSI (Customer Service Record Inquiry) via WISE, EDI and CORBA
• WISE Performance Measures

Normal Hours of Availability will resume on Monday, January 21, 2013

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns : wcccbillingsupport@verizon.com

February, 2013

Saturday, February 9, 2013

The following Verizon West applications will not be available on Saturday, February 9, 2013 from 12:00 AM until Saturday, February 9, 2013 11:59 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• UNE Hot Cut Transactions for eWPTS

Normal Hours of Availability will resume on Monday, February 11, 2013

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns : wcccbillingsupport@verizon.com

Saturday, February 16, 2013

The following Verizon West applications will not be available on Saturday, February 16, 2013 from 6:00 PM until Monday, February 18, 2013 5:00 AM to allow for necessary Backend Server configuration updates and Server maintenance:

• Trouble Administration via LSI-TA

Normal Hours of Availability will resume on Monday, February 18, 2013

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns : wcccbillingsupport@verizon.com

Sunday, February 17, 2013

The following Verizon West applications will not be available on Sunday, February 17, 2013 from 12:00 AM until Sunday, February 17, 2013 11:59 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• CSI (Customer Service Record Inquiry) via WISE, EDI and CORBA
• WISE Performance Measures

Normal Hours of Availability will resume on Monday, February 18, 2013

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns : wcccbillingsupport@verizon.com

March, 2013

Saturday, March 9, 2013

The following Verizon West applications will not be available on Saturday, March 9, 2013 from 12:00 AM until Saturday, March 9, 2013 11:59 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• UNE Hot Cut Transactions for eWPTS

Normal Hours of Availability will resume on Monday, March 11, 2013

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns : wcccbillingsupport@verizon.com

Saturday, March 16, 2013

The following Verizon West applications will not be available on Saturday, March 16, 2013 from 7:00 PM until Sunday, March 17, 2013 11:59 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• Trouble Administration via LSI-TA

Normal Hours of Availability will resume on Monday, March 18, 2013

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns : wcccbillingsupport@verizon.com

Sunday, March 17, 2013

The following Verizon West applications will not be available on Sunday, March 17, 2013 from 12:00 AM until Sunday, March 17, 2013 11:59 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• CSI (Customer Service Record Inquiry) via WISE, EDI and CORBA
• WISE Performance Measures

Normal Hours of Availability will resume on Monday, March 18, 2013

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns : wcccbillingsupport@verizon.com

April, 2013

Saturday, April 13, 2013

The following Verizon West applications will not be available on Saturday, April 13, 2013 from 12:00 AM until Saturday, April 13, 2013 11:59 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• UNE Hot Cut Transactions for eWPTS

Normal Hours of Availability will resume on Monday, April 15, 2013

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns : wcccbillingsupport@verizon.com

Saturday, April 20, 2013

The following Verizon West applications will not be available on Saturday, April 20, 2013 from 6:00 PM until Sunday, April 21, 2013 11:59 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• Trouble Administration via LSI-TA

Normal Hours of Availability will resume on Monday, April 22, 2013

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns : wcccbillingsupport@verizon.com

Sunday, April 21, 2013

The following Verizon West applications will not be available on Sunday, April 21, 2013 from 12:00 AM until Sunday, April 21, 2013 8:00 PM to allow for necessary Backend Server configuration updates and Server maintenance:

• CSI (Customer Service Record Inquiry) via WISE, EDI and CORBA
• WISE Performance Measures

Normal Hours of Availability will resume on Monday, April 22, 2013

Please contact the VPS Customer Care Center-West, at the following e-mail address, if you have questions or concerns : wcccbillingsupport@verizon.com