|
Disposition Codes for Verizon South (DC, DE, MD, NJ, PA, VA) |
| Code |
Description |
Trouble Found Code |
| 03xx |
Station Wiring |
|
| 030x |
Complex Inside Wiring |
19 - StationWiring |
| 031x |
Reserved |
19 - StationWiring |
| 0300 |
Other/Came Clear |
19 - StationWiring |
| 0301 |
Less Than 25 Pairs |
19 - StationWiring |
| 0302 |
25-50 Pairs |
19 - StationWiring |
| 0303 |
Over 50 Pairs |
19 - StationWiring |
| 0304 |
25 Pair Ribbon Connector |
19 - StationWiring |
| 0305 |
Jack/Connecting Block |
19 - StationWiring |
| 032x |
Modular Connector (OCS, Public and 911 only) |
19 - StationWiring |
| 0320 |
Other/Came Clear |
19 - StationWiring |
| 0321 |
Surface Mount |
19 - StationWiring |
| 0322 |
Flush Mount |
19 - StationWiring |
| 0323 |
Wall Phone Mount |
19 - StationWiring |
| 0324 |
1A Type converter |
19 - StationWiring |
| 0325 |
Customer convenience Termination |
19 - StationWiring |
| 0326 |
"R" Interface (TA) |
19 - StationWiring |
| 0327 |
"S" Interface (NT2-TA / TE1) |
19 - StationWiring |
| 0328 |
"T" Interface (NT1-NT2) |
19 - StationWiring |
| 0329 |
"U" Interface (NT1-Loop) |
19 - StationWiring |
| 033x |
Description |
19 - StationWiring |
| 0331 |
Simple Inside Wire |
19 - StationWiring |
|
0339 |
Came Clear |
19 - StationWiring |
|
034x |
Network Interface Device |
19 - StationWiring |
|
0341 |
Indoor-Single/Multiple |
19 - StationWiring |
|
0342 |
Outdoor-Single/Multiple |
19 - StationWiring |
|
0343 |
Network Terminating Wire |
19 - StationWiring |
|
0344 |
(PCA) Protective Connecting Arrangement |
19 - StationWiring |
|
0349 |
Came Clear |
19 - StationWiring |
|
035x |
Nonmodular Termination (OCS, Public and 911 only) |
19 - StationWiring |
|
0350 |
Other/Came Clear |
19 - StationWiring |
|
0351 |
Connecting Block |
19 - StationWiring |
|
0352 |
Jack |
19 - StationWiring |
|
036x |
Reserved for Protective Live Wire |
5- Facility |
|
037x |
Protection |
5- Facility |
|
0371 |
Protection |
5- Facility |
|
0372 |
Grounding/Bonding |
5- Facility |
|
0379 |
Came Clear |
5- Facility |
|
038x |
Aerial/Buried Service Wire |
5- Facility |
|
0381 |
Aerial |
5- Facility |
|
0382 |
Buried |
5- Facility |
|
0389 |
Came clear |
5- Facility |
|
039x |
Other Network Devices |
5- Facility |
|
0390 |
Reserved for Future Regional Use |
5- Facility |
|
0391 |
Suppressor |
5- Facility |
|
0392 |
(MTU) Maintenance Test Unit |
5- Facility |
|
0399 |
Came Clear |
5- Facility |
|
04xx |
Outside Plant |
5- Facility |
|
040x |
Trouble Not Repaired |
5- Facility |
|
0400 |
Came clear |
5- Facility |
|
0401 |
Pair Transferred |
5- Facility |
|
0402 |
Pair Cut Dead / Bridge Tap Removed |
5- Facility |
|
0403 |
Pair Transposed |
5- Facility |
|
0404 |
Reversing Clips / Shoes |
5- Facility |
|
041x |
Cable - Distribution & Feeder |
5- Facility |
|
0411 |
Cable |
5- Facility |
|
0412 |
Load Coil Capacitor/Buildout |
5- Facility |
|
0413 |
Temporary Closure |
5- Facility |
|
0414 |
Cut and Damaged Cable |
5- Facility |
|
042x |
Closure/Splice Case |
5- Facility |
|
0421 |
Hard Closure/Case |
5- Facility |
|
0422 |
Poly /Ready Access Closure |
5- Facility |
|
0423 |
Encapsulated |
5- Facility |
|
0424 |
Closure Pedestal |
5- Facility |
|
043x |
Terminal |
5- Facility |
|
0431 |
Ready Access-Aerial |
5- Facility |
|
0432 |
Ready Access-Buried |
5- Facility |
|
0433 |
Fixed Count Distribution Aerial/Buried |
5- Facility |
|
0434 |
Cross Connecting Terminal |
5- Facility |
|
044x |
Distribution Wire/Terminal |
5- Facility |
|
0441 |
Distribution Wire |
5- Facility |
|
0442 |
Wire Terminal |
5- Facility |
|
045x |
Reserved |
5- Facility |
|
046x |
IOF Carrier Supporting Hardware |
5- Facility |
|
0461 |
IOF Copper Fed |
5- Facility |
|
0462 |
IOF Fiber Fed |
5- Facility |
|
047x |
Loop Carrier Supporting Hardware |
5- Facility |
|
0471 |
Multiplexer |
5- Facility |
|
0472 |
Power Source |
5- Facility |
|
0473 |
Common Circuit Pack |
5- Facility |
|
0474 |
Channel Unit |
5- Facility |
|
0475 |
Repeater Shelf |
5- Facility |
|
0476 |
Wiring |
5- Facility |
|
0477 |
Monitoring Unit |
5- Facility |
|
0478 |
Fiber Termination Panel |
5- Facility |
|
048x |
Miscellaneous |
5- Facility |
|
0481 |
Miscellaneous |
5- Facility |
|
0482 |
Loop Treatment Device |
5- Facility |
|
0483 |
Fiber Optics |
5- Facility |
|
05xx |
Central Office |
|
|
050x |
Other Switched Services |
2- CentralOffice |
|
0501 |
Billing |
2- CentralOffice |
|
0502 |
Signal Transfer Point |
2- Central Office |
|
0503 |
Access Tandem |
2- CentralOffice |
|
0504 |
Originating Equipment Change |
2- CentralOffice |
|
0505 |
Frame -Cross connect Changes |
2- CentralOffice |
|
0506 |
Protector Change |
2- CentralOffice |
|
0507 |
Precautionary Changes (All) |
2- CentralOffice |
|
051x |
Switching Equipment |
3- SwitchTrouble |
|
0510 |
Other/Came Clear |
3- SwitchTrouble |
|
0511 |
Common Equipment |
3- SwitchTrouble |
|
0512 |
Line Equipment |
3- SwitchTrouble |
|
0513 |
Subscriber Line Carrier - Integrated |
3- Switch Trouble |
|
0514 |
Trunk Equipment |
3- SwitchTrouble |
|
0515 |
Carrier System Integrated Other |
3- SwitchTrouble |
|
0516 |
Common Channel Signaling C.O. Equipment |
3- SwitchTrouble |
|
0517 |
Power |
3- SwitchTrouble |
|
052x |
Line Translations |
3- SwitchTrouble |
|
0520 |
Other/Came Clear |
3- SwitchTrouble |
|
0525 |
Line Translations Error |
3- SwitchTrouble |
|
0526 |
Line Translations Document Error |
3- SwitchTrouble |
|
0529 |
PIC Provisioning Error |
3- SwitchTrouble |
|
053x |
Frame |
2- CentralOffice |
|
0530 |
Other/Came Clear |
2- CentralOffice |
|
0531 |
Cross Connection |
2- CentralOffice |
|
0532 |
Protector |
2- CentralOffice |
|
0533 |
Reversing Device/Test Cord |
2- CentralOffice |
|
055x |
Software |
3- SwitchTrouble |
|
0550 |
Other/Came Clear |
3- SwitchTrouble |
|
0551 |
Switch Software |
3- SwitchTrouble |
|
0552 |
Translations - Other |
3- SwitchTrouble |
|
056x |
Network Terminal Equipment |
2- CentralOffice |
|
0560 |
Other/Came Clear |
2- CentralOffice |
|
0561 |
Digital Loop Carrier |
2- CentralOffice |
|
0562 |
IOF Carrier |
2- CentralOffice |
|
0563 |
Transmission/Signaling/Equipment |
2- CentralOffice |
|
0564 |
Miscellaneous Customer Service Equipment |
2- CentralOffice |
|
0565 |
Test System/Circuit |
2- CentralOffice |
|
057x |
Non Message Network Switched Services |
10-NonplanClassified |
|
0571 |
Central Office-Local Area Network |
10-NonplanClassified |
|
0572 |
PPSN-Access Concentrator (ANP) |
10-NonplanClassified |
|
0573 |
PPSN-Packet Switch (EXD-P) |
10-NonplanClassified |
|
0574 |
Group Access Bridging Equipment (GAB) |
10-NonplanClassified |
|
0575 |
Regulated Adjunct Processors |
10-NonplanClassified |
|
0576 |
Multi Services Platform (MSP) |
10-NonplanClassified |
|
058x |
Radio System |
2- CentralOffice |
|
0580 |
Other /Came Clear |
2- CentralOffice |
|
0581 |
Maritime |
2- CentralOffice |
|
0582 |
Improved Mobile Telephone Service (IMTS) |
2- CentralOffice |
|
0583 |
Manual Mobile Radio Service |
2- CentralOffice |
|
059x |
Database for Data Driven Service |
2- CentralOffice |
|
0590 |
Other/Came clear |
2- CentralOffice |
|
0591 |
Calling Card Service |
2- CentralOffice |
|
0592 |
Automatic Intercept System (AIS) |
2- CentralOffice |
|
0593 |
Expanded 911 Service (E911) |
2- CentralOffice |
|
0594 |
BOC 800 Service |
2- CentralOffice |
|
0595 |
Class |
2- CentralOffice |
|
0596 |
900 NXX Service |
2- CentralOffice |
|
0597 |
Advanced Intelligent Network (AIN) |
2- CentralOffice |
|
06xx |
Customer Action |
25- CustomerOperatingInstructions |
|
060x |
No Access-Customer Can-t be Reached during 3 day Follow-up period |
25- CustomerOperatingInstructions |
|
0601 |
No Access-Unable to Renegotiate |
25- CustomerOperatingInstructions |
|
061x |
Error or Misuse of Equipment (OCS, Public and 911 only) |
25- CustomerOperatingInstructions |
|
0611 |
Use of Equipment (i.e., ROH, Dialing, Power) |
25- CustomerOperatingInstructions |
|
062x |
Error or Misuse of customer Administered Systems |
25- CustomerOperatingInstructions |
|
0621 |
Use of Features (i.e., MACSTAR, CCFR) |
25- CustomerOperatingInstructions |
|
063x |
Error or Misuse of Features/Company Administered |
25- CustomerOperatingInstructions |
|
0630 |
VMS |
25- CustomerOperatingInstructions |
|
0631 |
Custom Calling Features |
25- CustomerOperatingInstructions |
|
0632 |
Multi Services Platform (MSP) |
25- CustomerOperatingInstructions |
|
0637 |
Class |
25- CustomerOperatingInstructions |
|
0639 |
Miscellaneous |
25- CustomerOperatingInstructions |
|
09xx |
Not Found Troubles |
13- NoTroubleFound |
|
090x |
Miscellaneous |
13- NoTroubleFound |
|
0901 |
Dispatched out, No Access and During Follow-up Procedures in the Center, the Customer States that the Trouble has Disappeared |
4- CustomerProvidedEquipment |
|
0902 |
Found OK by Technician |
13- NoTroubleFound |
|
0903 |
Found OK by Customer |
13- NoTroubleFound |
|
091x |
Reserved |
13- NoTroubleFound |
|
093x |
Public Technician Dispatched & Found OK |
13- NoTroubleFound |
|
0931 |
Found OK by Technician |
13- NoTroubleFound |
|
0932 |
Found OK per Customer |
13- NoTroubleFound |
|
094x |
OCS Technician Dispatched & Found OK |
13- NoTroubleFound |
|
0941 |
Found OK by Technician |
13- NoTroubleFound |
|
0942 |
Found OK per Customer |
13- NoTroubleFound |
|
097x |
Test OK and Trouble is NOT Referred or Dispatched |
13- NoTroubleFound |
|
0971 |
Verified OK with Customer |
13- NoTroubleFound |
|
0972 |
Customer Does Not Answer |
13- NoTroubleFound |
|
0973 |
Traffic Overload |
13- NoTroubleFound |
|
0974 |
Test OK via Front-end - Closed Out |
13- NoTroubleFound |
|
0975 |
Customer Canceled Original Report |
13- NoTroubleFound |
|
0979 |
Predictor |
13- NoTroubleFound |
|
098x |
Found OK in Database Driven Services |
13- NoTroubleFound |
|
0980 |
Other |
13- NoTroubleFound |
|
0981 |
Calling Card Service |
13- NoTroubleFound |
|
0982 |
Automatic Intercept System (AIS) |
13- NoTroubleFound |
|
0983 |
Expanded 911 Service |
13- NoTroubleFound |
|
0984 |
BOC 800 Service |
13- NoTroubleFound |
|
0985 |
Class |
13- NoTroubleFound |
|
0986 |
900 NXX Service |
13- NoTroubleFound |
|
099x |
Other Switched Services |
13- NoTroubleFound |
|
0991 |
(CO-LAN) |
13- NoTroubleFound |
|
0992 |
Public Packet Switched Network (PPSN)-Access Concentrator |
13- NoTroubleFound |
|
0993 |
Public Packet Switched Network (PPSN)-Packet Switched |
13- NoTroubleFound |
|
0994 |
Group Access Bridging (GAB) Equipment |
13- NoTroubleFound |
|
0995 |
Found OK - IN |
13- NoTroubleFound |
|
0996 |
Found OK - IN (VMS) |
13- NoTroubleFound |
|
10xx |
Referred Out |
29- ReferredOutToOtherDept |
|
101x |
Referred to Another Unit Number |
29- ReferredOutToOtherDept |
|
1010 |
(PAB) Applies when a Trouble Report is Referred via SAB Resulting in a PAB Status - Detail Code 1010 is automatically applied to originating MC upon closeout from the receiving MC |
29- ReferredOutToOtherDept |
|
12xx |
Customer Equipment and Wiring |
4- CustomerProvidedEquipment |
|
120x |
Other (i.e., Wire Tap Investigations) |
4- CustomerProvidedEquipment |
|
1204 |
Wire Tap (VERIZON PA, DE only) |
4- CustomerProvidedEquipment |
|
1205 |
Wire Tap Found |
4- CustomerProvidedEquipment |
|
1206 |
Wire Tap Not Found |
4- CustomerProvidedEquipment |
|
1207 |
UNE CLEC Access Needed to Serving Terminal |
4- CustomerProvidedEquipment |
|
1208 |
CLEC Access Needed to Serving Terminal |
4- CustomerProvidedEquipment |
|
1209 |
RESALE - No Access To NID |
4- CustomerProvidedEquipment |
|
121x |
|
|
|
1211 |
T/OK - CLEC/End User to CHK CPE-FE Close |
26- testOKVerifiedOK |
|
1216 |
DSLPS Contract - CPE Repaired - Billable |
4- CustomerProvidedEquipment |
|
1217 |
DSLPS Contract - No Access Dispatch Out - Billable |
4- CustomerProvidedEquipment |
|
1218 |
DSLPS Contract - No Trouble Found - Dispatch Out - Billable |
4- CustomerProvidedEquipment |
|
1219 |
DSLPS Contract - Misdirect - Dispatch Out - Billable |
4- CustomerProvidedEquipment |
|
122x |
Customer Equipment/Wire Cable-Dispatched Out |
4- CustomerProvidedEquipment |
|
1221 |
Equipment |
4- CustomerProvidedEquipment |
|
1222 |
Customer Wire/Cable |
4- CustomerProvidedEquipment |
|
1223 |
Installation T&M as a Result of a No Visit Order, Repair Work is Performed and T&M Charges apply |
4- CustomerProvidedEquipment |
|
1225 |
No Access-Trouble Proven to Customer's Side of Network Interface Device (NID) |
4- CustomerProvidedEquipment |
|
1226 |
Wholesale Local Inside Wire/Jack Repaired - Time and Material Charges Apply |
4- CustomerProvidedEquipment |
|
1227 |
Wholesale Local No Access or Refused Access to the Inside Wire or Jack |
4- CustomerProvidedEquipment |
|
1230 |
Expedited No Trouble Found OK to NID - Dispatch Out- Billable |
4- CustomerProvidedEquipment |
|
1231 |
Wholesale(Resale) No Trouble Found - OK to NID - Dispatch Out - Proved to CPE - Billable |
4- CustomerProvidedEquipment |
|
1232 |
Wholesale No Trouble Found - OK To NID - Dispatch In - Billable |
4- CustomerProvidedEquipment |
|
1233 |
No Access to NID - Dispatch Out - Billable |
4- CustomerProvidedEquipment |
|
1236 |
MISDIRECT - Dispatch Out - Billable |
4- CustomerProvidedEquipment |
|
1238 |
MISDIRECT - Dispatch IN - Billable |
4- CustomerProvidedEquipment |
|
1239 |
Wholesale No Trouble Found - OK to NID - Dispatch Out - Billable |
4- CustomerProvidedEquipment |
|
124x |
Company/Customer Initiated Test |
4- CustomerProvidedEquipment |
|
1241 |
Company Initiated Test Dispatched/Non Dispatched |
4- CustomerProvidedEquipment |
|
1242 |
Customer/ Vendor Initiated Test - Dispatched/Non-Dispatched |
4- CustomerProvidedEquipment |
|
125x |
Non Standard Wire/Cable- Non Registered Equipment-Dispatched Out |
4- CustomerProvidedEquipment |
|
1251 |
Equipment/Wire/Cable |
4- CustomerProvidedEquipment |
|
1257 |
Wholesale Local No trouble found on the Inside Wire or Jack |
4- CustomerProvidedEquipment |
|
126x |
Reserved |
4- CustomerProvidedEquipment |
|
1260 |
Expedited Misdirected - Dispatch Out- Billable |
4- CustomerProvidedEquipment |
|
1262 |
Expedited No Trouble Found - Dispatch In- Billable |
4- CustomerProvidedEquipment |
|
1264 |
Resold Dispatch In NTF - Good Leaving CO |
4- CustomerProvidedEquipment |
|
1266 |
Expedited Misdirected - Dispatch In- Billable |
4- CustomerProvidedEquipment |
|
127x |
Customer Equipment - Diagnostics and Vendor Referral |
4- CustomerProvidedEquipment |
|
1270 |
Unregulated-MSP Services |
4- CustomerProvidedEquipment |
|
1271 |
CRSAB/CSB |
4- CustomerProvidedEquipment |
|
1272 |
MC/CSB/CSC/NTC/NRC/Technician, etc. |
4- CustomerProvidedEquipment |
|
1273** |
Guardian/Sentry/Set Customer Received Loaner Set |
4- CustomerProvidedEquipment |
|
1274 |
Customer who has taken a VERIZON telephone number with them to a co-carrier and the trouble is not in the facilities provided by VERIZON |
4- CustomerProvidedEquipment |
|
1275 |
Referred to Long Distance Vendor |
4- CustomerProvidedEquipment |
|
1276 |
Sentry II |
4- CustomerProvidedEquipment |
|
1277 |
Sentry III |
4- CustomerProvidedEquipment |
|
1278 |
BASI CPE Contract |
4- CustomerProvidedEquipment |
|
1279 |
VMS CO Equipment |
4- CustomerProvidedEquipment |
|
128x |
Maintenance Agreements |
4- CustomerProvidedEquipment |
|
1282 |
Total Premise Solution One year warranty |
4- CustomerProvidedEquipment |
|
1283 |
Guardian/Sentry I Mounting Cord (Cust did not receive loaner set) |
4- CustomerProvidedEquipment |
|
1284 |
90 day Warranty |
4- CustomerProvidedEquipment |
|
1285 |
Residence/Business OWMP Wire & Jacks |
4- CustomerProvidedEquipment |
|
1286 |
Guardian/Sentry I Wire & Jacks |
4- CustomerProvidedEquipment |
|
1287 |
Contractual Agreements |
4- CustomerProvidedEquipment |
|
129x |
Customer Equipment - Wire,Cable |
4- CustomerProvidedEquipment |
|
1290 |
No NID, No T&M "If Company Policy" |
4- CustomerProvidedEquipment |
|
1299 |
Special Billing Arrangements |
4- CustomerProvidedEquipment |
