Ethernet Service

Access Training

Verizon offers a comprehensive training program, using facilitator-led web conferencing workshops, multi-media workshops and Web-Based Training.

Multi-Media Training

We have captured several SONET Ordering Workshops on video for you to review at your convenience. Each session is designed to assist you with the successful submission of ASRs for our Optical products. To see the complete library of multi-media recordings available, select the View All link below.

New  SONET Ordering Workshop - IntelliLight Optical Transport Service (IOTS)

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Web-Based Training

Requiring only internet browser access, these interactive materials are available to demonstrate the use of both Access Ordering and VTAG. Practice using Access Ordering for both pre-order validation and ASR submission. Learn to use VTAG to enter and manage trouble tickets.

Access Ordering Training

Verizon Trouble Administration Gateway (VTAG) Training

Ethernet Training

Doing Business


Access Business Rules

ASR Samples

Job Aids

Ordering Access Service

SONET Order Requirements Assistant

Product Solutions

Optical Ring Solution

Entrance Facility Solutions

Private Line Solutions


Access FAQs