Even experts need occasional help with telecom terms. We have combined glossaries from several sources to simplify finding the definitions you need.
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Cable Entrance Facility
The entrance area in a central office for all types of outside plant cables that carry subscriber lines and interoffice transmission facilities.
CABS
See Carrier Access Billing System.
CALC
See Customer Access Line Charge.
Call Allowance Category Indicator
A code that identifies the categories of call allowances that are eligible for credit.
Call Duration Seconds Indicator
The elapsed seconds of an itemized call.
Call Region ID Indicator
The geographic name that identifies the region of calling plan usage.
Called from City Indicator
The city, town, borough or village from which a call originated.
Called from State Indicator
The state from which a call originated.
Called from Telephone Number Indicator
The number of the telephone from which a call originated.
Called to City Indicator
The city, town, borough or village in which a call terminated.
Called to Telephone Number Indicator
The number of the telephone to which a call terminated.
Calling Party Number (CPN)
The number transmitted through the network that identifies the calling party. Technically, a Common Channel Inter-office Signaling (CCIS) parameter that refers to the number transmitted on an out-of-band basis through the SS7 signaling network identifying the calling party's telephone number. Also known as Automatic Number Identification (ANI).
CAMA
See Central Automatic Message Accounting.
Campus Area Network (CAN)
A network that provides interconnection in a confined geographic area such as a campus or industrial park. Such networks operate over fairly short distances, and do not require public rights-of-way.
CAN
See Campus Area Network.
Cannot Be Called
End user cannot receive phone calls.
Cancel Pre-Order Appointment Scheduling Inquiry
A Verizon Local Pre-Order transaction that allows CLECs to cancel a reserved due date. Learn more.
Cancel Pre-Order Reservation Inquiry
A Verizon Local Pre-Order transaction that allows CLECs to cancel an entire Pre-Order transaction. Consequently, any due date or telephone number(s) reserved under the initial Pre-Order transaction will be canceled. Learn more.
Cancel Pre-Order Telephone Reservation Inquiry
A Verizon Local Pre-Order transaction that allows CLECs to cancel any or all reserved telephone number(s). Learn more.
CAP
See Competitive Access Provider.
Caption Listing
A package of directory listings for an end user with multiple listings under the same name.
CARE
See Customer Account Record Exchange.
Carrier Access Billing System (CABS)
System for billing Interexchange Carriers and other service providers for access to the Verizon network.
Carrier Account Team Center (CATC)
Verizon Center that cares for provisioning and maintenance of special access services in the Verizon East region.
Carrier Identification Code (CIC)
A unique three- or four-digit access identification code that is assigned by Telcordia Technologies for use with certain switched access services. The CIC identifies the caller's long distance carrier.
Carrier Identification Parameter (CIP)
A service that allows carriers to consolidate trunk groups by identifying traffic generated by multiple Carrier Identification Codes (CIC) onto a single trunk group. Learn more.
Carrier Working Group (CWG)
An Industry Forum that is chaired rotationally by CLECs and ILECs; its charge is to provide guidelines for carrier-to-carrier performance metrics in the state of New York.
Casual Usage
Usage dialed using a calling card or by dialing the prefix, 1010XXX.
CBC
See Cannot Be Called.
CBDT
Can't Break Dial Tone. The end user cannot break dial tone to call out.
CBR
See Constant Bit Rate.
CCIS
See Common Channel Inter-office Signaling (CCIS).
CCNA
See Customer Carrier Name Abbreviation.
CCO
Can't Call Out. The end user can receive calls but cannot call out.
CCS
See Common Channel Signaling or Hundred Call Seconds.
CCSAC
See Common Channel Signaling Access Connection.
CCSN
See Common Channel Signaling Network.
CCS/SS7
See Common Channel Signaling System 7.
CDDI
See Copper Distributed Data Interface.
Cell
Cell Relay
Network transmission format that uses small data packets of the same size, called cells. The cells are fixed length, and can be transmitted at very high rates.
Cell Relay Service
A carrier service that supports the receipt and transmission of ATM cells between end users in compliance with ATM standards and implementation specifications.
Cell Transfer Delay (CTD)
ATM performance parameter that specifies the average transit delay of cells between a source and destination over a given virtual circuit.
Cellular Telephone System
A high-capacity land-based mobile (also known as wireless) telephone system wherein channels assigned to the system are divided among several geographical cells covering a defined service area. A cellular system is capable of reusing the same channels in different cells within the service area. Use of many small cells with low transmitter powers permits intensive reuse of channels in a given area, thereby increasing system capacity.
Central Automatic Message Accounting (CAMA)
A process using centrally located equipment, associated with a tandem or a toll switching office, for automatically recording billing data for end-user customer dialed calls originating from several local central offices.
Central Office (CO)
Verizon building where end users' lines are joined to switching equipment that connects other end users to each other, both locally and via long distance carriers. The central office contains the associated inside plant network elements required to perform this function, such as distribution frames, interoffice facility termination points, and so on. Also known as End Office and Entity.
Central Office Code, CO Code, NXX, NXX Code
The three digit switch entity indicator which is defined by the D, E, and F digits of a 10-digit telephone number. Each NXX code contains 10,000 station numbers. Historically, entire NXX code blocks have been assigned to specific individual local exchange end office switches.
Central Office Distribution Frame
The primary point at which outside plant facilities terminate within a wire center for interconnection to other telecommunications facilities within the wire center. Also known as Main Distribution Frame (MDF).
Central Office Prefix
The first three digits (NXX) of a seven-digit telephone number under which up to 10,000 telephone numbers are grouped; exchange area boundaries are associated with the central office code. Several central office codes may be served by a single central office switching system.
Central Office Switch (or Switch)
Often referred to as the switch, the telephone company facility that connects subscribers to each other, locally and long distance. CO switches include the following:
NOTE: Central office switches may be employed as combination end office switch/tandem office switches (combination Class 5/Class 4).
Centralized Message Distribution System (CMDS)
The billing record and clearing house transport system used by Verizon and
other ILECs used to exchange collection data and Carrier
Access Billing System (CABS) records.
Centrex
A class of central office service that provides
the equivalent of PBX service from a telephone company switching system. Permits
station-to-station dialing, direct inward dialing to a particular station, and
station identification on outgoing calls.
Certificate of Public Convenience and Necessity (CPCN)
A document that registers a company as a carrier with the Commissions
in the states where it provides service. Process/requirements may differ by
state.
Change Management Process
The process by which Verizon and Telecommunications Companies (TCs) work together to implement changes to OSS interfaces, associated business rules, and applicable business processes and applies throughout the region served by Verizon.
Channel
An electrical or photonic (for fiber optic-based systems) communication path between two or more points of termination.
Channel Service Unit (CSU)
Equipment that performs one or more of the following functions: termination
of a digital facility; regeneration of digital
signals; detection and/or correction of signal format error; and remote loopback.
CIC
See Carrier Identification Code.
CIN
See Customer Identification Number.
CIR
See Committed Information Rate.
Circuit
A two-way communication path.
Circuit Code
The specific Interexchange Carrier
trunk group that is required to carry the call for SS7
messages.
Circuit Emulation
A connection over a virtual circuit-based
network that provides service to end users that
is indistinguishable from a real, point-to-point, fixed-bandwidth circuit.
CIRT
See Customer Inquiry Response Team.
CFA
See Circuit Facility Assignment.
Circuit Facility Assignment (CFA)
Allows Wholesale Access customers to validate the DS1/DS3 at system and channel Levels.
Circuit Switching
Switching system in which a dedicated physical circuit path exists between
sender and receiver for the duration of the call. Used heavily in service provider
company networks, circuit switching is often contrasted with contention and
token passing as a channel-access method, and with message switching
and packet switching as a switching technique. Learn more at Verizon East, and Verizon West.
Claim
A report to Verizon that describes what the customer believes to be an incorrect
charge. Claims may be made for recurring charges, non-recurring charges and
usage; they may be general or individual.
Claims Input File
A file format through which claims are submitted electronically to Verizon.
CLASS
See Custom Local Area Signaling Services.
Class Features
CCS-based features available to end users; for example, Automatic Call Back, Call Trace, Caller Identification, and Call Return.
Class of Exchange or Class of Office
Ranking assigned to a switching point in the telephone network that is determined
by its switching functions, interrelationships with other exchanges, and transmission
requirements.
CLEC
See Competitive Local Exchange
Carrier.
CLEC-CLEC
Call set-up between CLEC
Service Switching Points (SSPs).
CLEC Electronic Utilization Report
A report generated monthly indicating a CLEC/Reseller's utilization of LSI-TA application.
CLEC/Reseller Application
An application built or purchased by a CLEC
or Reseller to interface with Verizon through
Verizon OSS Gateways.
Such an application can process Pre-Order, Local Service Requests (LSR) and/or Access
Service Request (ASR) transactions.
CLEC Loop Provisioning Center (CLPC)
Verizon Center that oversees the provisioning of new digital loops and line sharing requests.
CLEC Performance Measures
Monthly Performance Measurement reports provided by Verizon to CLECs/ Resellers on-line. The reports currently available are Verizon West (former GTE), Verizon East (former Bell Atlantic), and Verizon West FCC measures. Learn more.
CLEC Test Environment
Verizon-provided environments for the testing of application-to-application interfaces for local pre-order and order transactions. Learn more.
CLLI
See Common Language Location Identifier.
CLLI Code
11-character code that identifies the wire center
from which a call originated.
CLPC
See CLEC Loop Provisioning Center.
Clock
Any of the sources of timing signals used in data transmission.
Closed End
The end of a switched access service
that receives ringing and dial tone, and transmits address signals.
CMDS
See Centralized Message Distribution System.
C-Message Noise
The frequency-weighted, short-term average noise within an idle channel. Frequency
weighting, called C-message, is used to account for the variations in 500-type
telephone set transducer efficiency and end user annoyance to tones as a function
of frequency.
C-Message Weighting
A noise measurement factor.
CMRS
See Commercial Mobile Radio Service.
CMT
See Connectivity Management Team.
CNF
See Confirmation Notice Form.
CNS
See Complementary Network Services.
C-Notched Noise
The C-message frequency-weighted noise on a channel with a holding tone that
is removed at the measuring end through a notch (very narrow band) filter.
CO
See Central Office.
COAT
The Customer Ordering Assistant Tool (COAT)
helps you place service requests for IntelliLight Broadband Transport, Custom
Connect, and DS3 (Special) Service. This easy-to-use tool provides the appropriate
ASR entries for fields such as: NC - Network Channel, NCI - Network Channel
Interface, SEC NCI - Secondary Network Channel Interface, SPEC - Service and
Product Enhancement Code, SR - Special Routing, and VTA - Variable Term Agreement.
CO Code, Central Office Code, NXX, NXX Code
The three-digit switch entity indicator which is defined by the "D",
"E", and "F" digits of a 10-digit telephone number within
the North American Numbering
Plan. Each NXX code contains 10,000 station
numbers. Historically, entire NXX code blocks have been assigned to specific
individual local exchange end office switches.
Coaxial Cable
A transmission line in which one conductor is a wire at the center of the cable;
the other conductor surrounds the center wire with a layer of insulating material
between them. Coaxial cable can transmit greater bandwidth than twisted pair (TP) wires.
Coin Line Port
A Verizon Wholesale UNE offering that enables public telephone services. Learn more.
Collapsed Backbone
A non-distributed backbone in which all network
segments are interconnected via an internetworking device. A collapsed backbone may be a virtual network segment that exists in
a device such as a hub, a router,
or a switch.
Collocated Interconnection Equipment
The telecommunications cable and equipment owned/leased and installed by the
Collocator for the sole use of the Collocator in connection
with equipment installed within its Collocated
Interconnection Space.
Collocated Interconnection Space
Space suitable for occupancy by Collocated
Equipment used for telecommunications operations, along with the work area
required to maintain that equipment.
Collocation
An arrangement whereby the facilities of one
party (the Collocating Party) are terminated with the equipment necessary
to provide interconnection or access to the network
elements offered by the second Party. This equipment is installed and maintained
at the premises of the second Party (the Housing Party). All such services and
facilities used for Collocated Interconnection are for carriage of non-switched
interstate traffic. For purposes of Collocation, the premises of a Housing Party
are described as a Housing Party Wire Center, other mutually agreed-upon locations
of the Housing Party, or any other location for which Collocation has been ordered
by the FCC or the state
Commission. Verizon provides Collocation housing under
terms, rates, and conditions as described in tariffs filed with the FCC and
Commissions.
Collocation may be physical or virtual. For physical collocation, the Collocating Party installs and maintains its own equipment in the Housing Party's premises. For virtual collocation, the Housing Party owns, installs, and maintains equipment that is purchased by the Collocating Party, located in the Housing Party's premises, and dedicated to use by the Collocating Party. Learn more.
Collocation Assignment Validation
A Verizon local pre-order transaction that allows the CLECs to validate UNE loops and splitters for collocation assignments terminating in a wire center, excluding the connecting facility assignment and sub loop arrangements. Learn more.
Collocation Facility Assignment Inquiry
A Verizon local pre-order transaction that provides a CLEC with the collocation assignment information. The condition of the existing facility(s) will be identified as assembled in the field. Learn more.
Collocation: Physical
A Verizon Wholesale service offering that allows CLECs to occupy dedicated space within a central office; Verizon then provides points of interconnection between a CLEC's equipment and the Verizon network. Learn more.
Collocation: Virtual
An alternative to physical collocation; a CLEC owns equipment in a Verizon Central office and leases it back to Verizon; Verizon installs and maintains the equipment, either directly or through a third party. Learn more.
Collocator
A Verizon customer that subscribes to Collocation.
Commercial Mobile Radio Service (CMRS)
A radio communication service between mobile stations or receivers and land
stations, or by mobile stations communicating among themselves, that is provided
for profit, and that makes interconnected service available to the public.
Commercial Mobile Radio Service (CMRS) Provider
A telecommunication common carrier, authorized by the Federal
Communications Commission (FCC), that uses radio as the principal means
of connecting its end-user subscribers with the Public
Switched Telephone Network (PSTN).
Commission (or State Commission, or Public Service Commission)
Any applicable state regulatory body having jurisdiction over telecommunications carriers.
Committed Information Rate (CIR)
The specified transport speed that a frame relay
network will maintain between service locations.
Common Carrier
A telecommunications company that provides communication transmission services,
such as telephone and telegraph, to the public. The local telephone service provider
is an example of a common carrier.
Common Channel Inter-office Signaling (CCIS)
A transmitting method for network facilities that carry the actual voice or data traffic of the call.
Common Channel Signaling (CCS)
High-speed specialized packet-switched
communications that is separate (out-of-band) from the public packet-switched
and message networks; protocol used on the CCS/SS7
network.
Common Channel Signaling Access Connection (CCSAC)
Connection of one party's signaling
point of interconnection to the other party's signal
transfer point for the exchange of SS7
messages.
Common Channel Signaling Network (CCSN)
A high-speed specialized packet-switched
communications network that is separate (out-of-band) from the public packet-switched
and message networks. Carries addressed signaling messages for individual
trunk circuits and/or database-related services.
The network was developed by the Consultative Committee for International Telephone
and Telegraph (CCITT) and the American
National Standards Institute (ANSI).
Common Channel Signaling System 7 (CCS/SS7)
CCS/SS7 carries addressed signaling messages for individual trunk
circuits and/or database-related services between signaling
points in the CCS network using the SS7
signaling protocol.
Common Language Location Identifier (CLLI)
11-character code that identifies the wire center from which a call originated.
Common Line
A line, trunk, pay telephone line, or other facility provided under the local general service tariffs of the
ILEC, terminated on a
central office switch.
A common line-residence is a line or trunk provided
under the residence regulations of the local general services tariffs.
A common line-business is a line provided under the business regulations of the local general services tariffs.
Communications Trouble and Analysis Center (CTAC)
A Verizon center that provides a single point of contact for wholesale customers.
The CTAC is the administrative center for monitoring and dispatching trouble
calls, and for resolving usage, billing and connectivity issues.
Company Code
A four-character code assigned by the National Exchange Carrier Association (NECA) that identifies CLECs and Resellers.
Company User Administrator (CUA)
An individual named user of Verizon Wholesale web-based applications who assumes, for his or her company, responsibility for approving requests for user names and passwords, changing/updating user record data and deleting obsolete usernames and passwords. Learn more.
Competitive Access Provider (CAP)
Common carriers that provide local service. These
companies compete with local telephone service providers to provide access services
that connect end-users to long distance companies (Interexchange
Carriers).
Competitive Local Exchange Carrier (CLEC)
Any company or person authorized to provide local
exchange services in competition with an ILEC. A CLEC provides similar or identical telecommunications
services to the ILEC.
Complementary Network Services (CNSs)
Basic services associated with an end user's lines that make it easier for
Enhanced Service Providers to offer their services.
Concatenation
A mechanism for allocating very large amounts of bandwidth for transport of a payload associated with a 'superrate service', which is a service at a transmission rate greater than the normal maximum rate of OC-1. The set of bits in the payload is treated as a single entity, as opposed to being treated as separate bits or bytes or time slots. The payload, therefore, is accepted, multiplexed, switched, transported and delivered as a single, contiguous chunk of payload data.
Conditioning
The adjustment of the electrical characteristics of transmission lines to improve their performance for specific uses. Conditioning involves the tuning of the line or addition/deletion of equipment to improve its transmission characteristics.
Confirmation Notice Form (CN)
The form that provides the customer with information associated with an order for service.
Congestion
Excessive network traffic.
Congestion Control
Network management effort to control traffic flow so that switches and end-stations
are not overwhelmed with information because of excessive network traffic.
Connect:Direct
A direct electronic method of delivering CLEC
and Reseller usage data files and Reseller bills,
and transmitting CLEC ASRs. Available
in several platforms including NDM-MVS for mainframe and NDM-PC for personal
computers. Also known as Network Data Mover (NDM).
Connecting Facility Assignment (CFA)
Identification of a channel or frame of a high-capacity facility
that will be used by a customer.
Connectivity
The electronic method of connecting to Verizon's ordering and trouble administration systems.
Connectivity Guide
The source of information that will assist users in choosing the appropriate connectivity option. Learn more.
Connectivity Management Team
A Verizon Wholesale department that enables Wholesale customers to establish the ability to transmit and receive electronic messages to and from Verizon.
Constant Bit Rate (CBR)
Delay-intensive applications such as video and voice, that must be digitized
and represented by a continuous bit stream. CBR traffic requires guaranteed
levels of service and throughput.
Conventional Signaling
The inter-machine signaling system that has been traditionally used in North
America for the purpose of transmitting the called number's address digits (telephone
number) from the originating end office to the switching machine that will terminate
the call. In this system, all dialed digits are received by the originating
switching machine, a path is selected, and the sequence of supervisory signals
and outpulsed digits is initiated. No overlap outpulsing, ten-digit Automatic
Number Identification (ANI), information digits, or acknowledgment wink
are included in this signaling sequence.
Copper Distributed Data Interface (CDDI)
A version of FDDI that runs on copper twisted-pair
wires, rather than on fiber.
CPCN
See Certificate of Public Convenience and Necessity.
CPE
See Customer Premise Equipment.
CPN
See Calling Party Number.
CPSST
See Customer Profile Self-Service Tool.
CRIS
See Customer Record Information System.
Cross Connection
A connection provided to a Collocator at the digital
system cross connect, main distribution frame
or other frame or panel between the CLEC's
equipment and equipment or facilities owned by
Verizon.
CSA
See Customer Service Administrator/Attendant.
CSM
See Customer Service Management.
CSR
See Customer Service Record.
CSU
See Channel Service Unit.
CTAC
See Communications Trouble and Analysis Center.
CTD
See Cell Transfer Delay.
CTE
See CLEC Test Environment.
CUBIS
See Customized User Billing Interface System.
CUF
See Customer User Forum.
Custom Local Area Signaling Services (CLASS)
A generic term describing several local service offerings such as incoming-call
identification, call trace, call blocking, automatic return of the most recent
incoming call, automatic re-dial, selective call forwarding, etc.
Customer
An individual, partnership, association, joint stock company, trust, corporation
or governmental entity that subscribes to telecommunications services offered
by Verizon or a CLEC or Reseller.
Customer Access Line Charge (CALC)
Basic rates paid for lines from customer premises to a central office.
Customer Account Record Exchange (CARE)
ATIS industry standard for formatting exchange of subscription information.
Customer Billing Services System
Billing system for local wholesale billing in Verizon West.
Learn more.
Customer Carrier Name Abbreviation (CCNA)
A three character code that identifies the common language IAC code for a customer submitting an ASR or LSR. See Business Rules for more information.
Customer Code (Cus Code)
A new Customer Code is assigned to distinguish a converted CLEC
sub-account from the old Verizon end user account.
Customer Identification Number (CIN)
A unique number that identifies a customer. Also known as Master Customer Number
(MCN).
Customer Inquiry Response Team (CIRT)
The point of contact for CLECs regarding local service requests and associated forms. CIRT also assists CLECs with finding the information they need on the Wholesale Web site and with reading Customer Services Records (CSRs). Learn more.
Customer Premise Equipment (CPE)
Telephone terminating equipment, such as handsets, PBXs, and modems located on the customer's premises and connected to the phone
service provider network.
Customer Profile Self Service Tool (CPSST)
A Verizon tool that provides CLECs/Resellers the ability to submit Local Services Profile specific data to Verizon through self-service. Learn more.
Customer Record Information System (CRIS)
A Verizon database containing end user information
used for billing.
Customer Service Administrator/Attendant (CSA)
Verizon customer support employee.
Customer Service Inquiry
A Verizon local pre-order transaction that provides access to the Verizon data for the purpose of determining existing services for a specified end user.
Learn more.
Customer Service Management (CSM)
A Verizon Wholesale Solution that provides customers with real time information about the operational status of their Dedicated SONET Ring networks. Learn more.
Customer Service Record (CSR)
A record containing customer specific information on end user's account. The CSR contains Listing, Billing and Service and Equipment sections detailing the type of listing(s) for the account, as well as a breakdown of the lines and features.
Customer Service Record Information
A Verizon Wholesale local pre-order transaction that allows access to the end-user's CSR data.
Customized User Billing Interface System (CUBIS)
A system that allows Interexchange
Carriers to monitor and update subscriber service orders. This assists in
maintaining an accurate end-user database for billing purposes.
Customer User Forum (CUF)
Joint CLEC and Verizon Forum that provides a vehicle to review, and resolve generic operational issues specific to ordering, provisioning and maintenance (NMC, RCCC, RCMC, CATC, etc) that collectively impact multiple CLECs. CUF is not designed to replace the day to-day operational interfaces.
Customer Wholesale Portal (CWP) Reports
A group of reports that provide local service providers (LSPs) with information to facilitate pre-order and order processing. Learn more.
Cutover
Physical changing of lines from one system to another, usually at the time
of a new system installation.
CWP
See Customer Wholesale Portal (CWP) Reports.
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