Verizon Trouble Administration Gateway (VTAG)

Application for reporting and tracking troubles on select Wholesale services. Create, modify, and request to cancel trouble requests. Check status, retrieve history, and view responses on your VTAG reported troubles. Available for Verizon Special and Switched Access circuits, TLS, VZB Wholesale services and Local Wholesale. Learn More
Your VTAG Account

Getting Started

Help with VTAG

What's New in VTAG?

Have a suggestion for improvements to VTAG? Please email the VTAG Development Team with your recommendations or suggestions. Note: This e-mail address is not to be used to submit trouble reports. Refer to Contact Us for reporting troubles.