TAXI (Trouble Administration XML Interface) can be used to electronically manage trouble tickets with Verizon by using a Web Service Interface - a collection of operations that are network-accessible through standardized XML messaging - which allows your company to report and track troubles with Verizon. Real-time data exchanged via TAXI may be integrated into your company's internal system/application for trouble reporting and tracking. TAXI allows you to update values, send authorization, request escalations, and send log entries. Additionally, TAXI provides you with the option to implement self service functions including Line Testing, Performance Monitoring, and placing LoopUp/LoopDown. By using TAXI, your company can track a trouble ticket electronically rather than having to make phone calls to check the status of a trouble ticket.
Web Service is a software component that consists of the following features:
Standard Transactions include:
After the Access Customer completes and submits the connectivity request form, Verizon Connectivity Management will review the form. Once validated, they will provide a user name, password, instructions to download the digital certificate, and the WSDL URLs for testing & production environments.
The following tasks must be completed to establish this connection: