Billing for Local Services, East
Billing Process Flow
Billing Overview
| (South)
Customer Billing Information
Billing Systems
Bill Media Options
| (South)
BAN Structure
Daily Usage Files (DUFs)
Call Scenarios & Verification
Taxes &
Surcharge Info
Inquiries, Claims & Adjustments
Collections Process
CABS BOS Bill Data Tape Record
Access Billing Process Flow
Regional Definitions
Billing Systems
Verizon West
Verizon North & South

Carrier Access Billing System (CABS)—processes service orders for UNE CLECs and Interexchange carriers, renders bills and other billing media, posts payments and adjustments, and updates the Customer Service Record (CSR).

Customer Record Information System (CRIS)—processes service order information and cash transactions (i.e., deposits, cash payments, adjustments, etc.), updates the CSR base, calculates billing, and provides internal reports. CRIS acts as the master record base for customer record information.

Verizon South

expressTRAK®—the Wholesale and Retail Ordering and Billing system in MDVW (MD, DC, VA, WV) that provides uniformity with Legacy Ordering and Billing system formats and account structure throughout the Verizon East territory.

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