Billing for Local Services, East
Billing Process Flow
Billing Overview
| (South)
Customer Billing Information
Billing Systems
Bill Media Options
(North) | (South)
BAN Structure
Daily Usage Files (DUFs)
Call Scenarios & Verification
Taxes &
Surcharge Info
Inquiries, Claims & Adjustments
Collections Process
CABS BOS Bill Data Tape Record
Access Billing Process Flow
Regional Definitions
Resale Bills for Verizon North
Verizon West

This section details Reseller Bills including Reseller Accounts/Taxes/Pricing, Bill Content and Format, and Method and Frequency Transmission.

Overview and Process Flow

In New York and Connecticut, the Reseller will receive a bill each month for each billing period of the month with each bill covering all Reseller Sub-Accounts in that billing period. There are 10 billing periods for New York and Connecticut. Reseller Sub-Accounts are distributed among these ten periods.

NOTE: Byram and Greenwich are the only areas in Connecticut for which Verizon is a Local Service Provider.

In New England, the Reseller will receive one bill for each of the five states for each summary bill period. There are two summary bill periods in New England. Therefore, Reseller Sub-Accounts will be distributed among these two periods.

The bill contains the total Verizon-North charges and a breakdown of charges by Sub-Account. Charges for ancillary services, which are billed to Reseller Administrative Accounts, are billed separately (in paper form only) on the first billing period of each month.

Resellers receive a two page hard copy summary called an "abbreviated bill," which lists the total and summary charges. This summary is for informational purposes only. The full version of the bill, the "primary" version and the one upon which payment is due, is delivered either by electronic transfer via Connect:Direct, by Cartridge Tape or by CD-ROM. The primary version of the bill is delivered in Bill Data Tape (BDT) format.

Each Reseller Sub-Account retains its existing Business/Residence class of service (i.e., for rating purposes) after conversion.

The remainder of this section describes the following:
  • Structure of Reseller accounts
  • Taxes and Surcharges
  • Pricing
  • BDT format
  • Method of bill delivery
  • Contact information
The following diagram is a high-level process flow of the Billing Process:

Figure 1: Delivery of Billing Data

Reseller Accounts

Reseller Accounts
The following details the bill period for each Reseller Account. Resellers will have up to 37 separate BTN accounts as follows:

1 BTN per New York Bill Period 10 RBTNs
1 BTN for each of the 2 New England Bill Periods per state (5) 10 RBTNs
1 BTN per Connecticut bill period 10 RBTNs
1 BTN for ancillary service charges in NY 1 ADMIN
1 BTN for ancillary service charges for each state in NE 5 ADMIN
1 BTN for ancillary services charges in Connecticut 1 ADMIN

Each Reseller BTN (RBTN) Account will carry the charges for every end user Sub-Account having that bill period and will itself have the same bill period.

Bill periods for RBTN Accounts are as follows:
  • New York: 1, 4, 7, 10, 13, 16, 19, 22, 25, 28
  • Connecticut: 1, 4, 7, 10, 13, 16, 19, 22, 25, 28
  • New England: 15, 30
NOTE: Only the above two New England bill periods are supported by all New England Revenue Accounting Offices (RAO). New England Reseller Sub-Accounts must have one of those two bill periods. A Sub-Account in bill period 15 will bill out on an RBTN bill rendered in the 18th bill period and a Sub-Account in bill period 30 will bill out on an RBTN bill on the 4th bill period.

In addition to its RBTN Accounts, a Reseller may have up to 7 Administrative Accounts (i.e., 1 for New York, 1 for Connecticut, and up to five for all New England states), which are used for billing all ancillary service charges not directly related to a specific end user Sub-Account.

NOTE: These administrative bills are issued in paper form only.

End User Sub-Accounts
The following details the bill period for each end user Sub-Account. Every end user account migrated to Reseller billing is linked to an RBTN Account according to its own bill period.

When a New York end user account is migrated to a Reseller, the Verizon-North bill period will be unchanged.

When a New England end user account with a bill period other than 15 or 30 is converted to Reseller billing, the bill period will be changed automatically as follows:

Date of Conversion New BP
On or after bill day 15 and before bill day 30 30
On or after bill day 30 and before bill day 15 15

Each converted end user account automatically becomes a Reseller Sub-Account. Each Reseller Sub-Account will carry the following identifiers:
  • Original end user's BTN + New Customer Code (total 13 digits)
  • Bill Period
  • Exchange Carrier Code (ECC) assigned by Telcordia Technologies, Inc.
  • Reseller Identifier (RSID) assigned by Verizon-North
The new Cus Code distinguishes the new Reseller Sub-Account from the original (now closed) customer's account.

The bill period determines which RBTN Account to which the Sub-Account is linked.

Figure 2: Reseller Account Structure

The figure above shows part of the account structure for a Reseller doing business in New York as follows:
  • 4 of the 10 RBTN accounts which a Reseller may have per state in the NY/CT region
  • New York state Administrative Account
  • 2 end user Sub-Accounts with Bill Period 1 and therefore linked to RBTN 1
  • 3 WTNs on Sub-Account A
The same account structure will apply for a Reseller doing business in each Verizon-North state, with the exception that in New England the Reseller will only require 2 RBTNs per state, for bill periods 15 and 30.

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Bill Content and Format

Bill Content
In addition to the standard items (e.g., total amount due, payments made, etc.) Page 1 of a Reseller's bill contains summary data for total Verizon-North charges.

Page 2 of a Reseller bill contains an itemization of charges. See an example of the Abbreviated Bill.

The breakdown of Verizon-North charges will include, but will not be limited to, the following items:
  • Monthly Service (Line and Feature charges)
  • Other Charges and Credits (OC&C section)
  • Local Calls
  • Regional and intraLATA Toll Calls
  • Surcharges and Taxes
Charge amounts for all Verizon-North items are net after discounts have been applied.

The remaining data in an RBTN Account bill will include full bill detail (as produced today) for each end user Sub-Account.

Sub-Account charges are based on tariff rates as defined by the appropriate state regulatory agency.

Resellers may extract RBTN Account bill data from their delivered monthly bill data files in order to generate various selective data profiles and summaries.

Administrative Bill
A Reseller Administrative Account bill will include the following charges:
  • Usage data processing per call record processed
  • Usage date transmission per call record transmitted
  • Electronic data request and retrieval of CSR (Customer Service Record) per CSR retrieval
  • Charge for magnetic tape applies to requests for back-up and/or disaster recovery tapes, or if the Reseller does not require electronic transmission of usage date
  • OS/DA related services e.g., PSA (Product & Service Availability), SAG (Street Address Guide), DADA (Direct Access to Directory Assistance)

Bill Format
A two page summary of the RBTN bill (i.e., abbreviated bill) is delivered by mail in printed hard copy. See an abbreviated bill format.

The primary bill is in Bill Data Tape (BDT) format as defined by the Ordering & Billing Forum (OBF) at the time of bill design completion. Reseller bills are provided in the Billing Output Specification (BOS), currently effective Revision format as specified by OBF. Any deviation from the currently effective Revision format will be covered in a Differences List developed by Verizon-North. The list may be obtained by contacting the Account Manager.

A description of the full BDT format is available from Telcordia Technologies, Inc., BOS publications. The following five publications discuss the BDT format:
  • Codes and Phrases details BDT adjustments
  • Service Exhibits contains examples of the bill display
  • Bill Data Tape describes description of sequence and fields of individual BDT records
  • Bill Data Tape Edits explains what information is needed for various accounts
  • Data Elements describes the contents of the BDT record
The full citation for these volumes is listed in the bibliography portion of the Appendices. Copies of the publications may be obtained by calling the Telcordia Technologies, Inc., Customer Service Ordering Hotline or by accessing their web site at

Future bill versions defined by Verizon-North/OBF are handled through a release management process. Logic or data changes will be handled through existing Verizon-North access change control procedures.

The full electronic version as opposed to the abbreviated hard copy version is the "primary" (legally official) Reseller's Verizon-North bill.

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Method and Frequency of Transmission

Reseller BDT bills are delivered in one of the following media depending on the individual Reseller's choice:
  • Electronic Transfer via Connect:Direct
  • Cartridge Tape
  • CD-ROM

In addition to the full bill in the requested media, a two-page summary (i.e., abbreviated bill) will be delivered in printer hard copy.

Resellers can request that past BDT files be resent by contacting their Account Managers. CLECs can request that past bills be re-sent (at a charge specified by interconnection agreements or tariffs) by contacting the Wholesale Customer Care Center. Currently, bills can only be re-sent in their original media type. See Bill Media Options, for information on methods of transmission.

A CD-ROM disk is delivered each billing period by mail. The disk is in ASCII format and is accessed using a CD-ROM reader. Disk files are in BDT format.

Bill Transmission Schedule
See Reseller Accounts, for description of the different bill periods.

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Abbreviated Bill Format for Bill Period Account

NOTE: This is a fictitious bill designed to illustrate format and not accurate or actual billed amounts.

Illustration 1: Abbreviated Bill front

Illustration 2: Abbreviated Bill back

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