Billing for Local Services, East
Billing Process Flow
Billing Overview
| (South)
Customer Billing Information
Billing Systems
Bill Media Options
| (South)
BAN Structure
Daily Usage Files (DUFs)
Call Scenarios & Verification
Taxes &
Surcharge Info
Inquiries, Claims & Adjustments
Collections Process
CABS BOS Bill Data Tape Record
Access Billing Process Flow
Regional Definitions
UNE Billing for Verizon South
Verizon West
Carrier Access Billing System (CABS)

CABS Summary Billing Account Numbers
A UNE CLEC is assigned one Billing Account Number (BAN) per LATA for each UNE product. The UNE CLEC billing contact will be notified for choice of bill periods when an ASR is the first to be received in a LATA. Currently available bill periods include: 2, 4, 5, 7, 10, 11, 13, 16, 17, 19, 20, 23, 25, 26, 28. Summary billing arrangements are not available at this time.

The format for CABS Billing Account Numbers is:
  • Account Number UNE Product Jurisdiction
  • NPA UXX-XXXX Interoffice Facilities All
  • NPA MXX-XXXX Collocation All
  • NPA YXX-XXXX Message Trunks All

Customer Record Information System (CRIS)¿DE, NJ, PA only

CRIS Summary Billing Account Numbers
Unbundled Network Elements ordered via the LSR and billed out of CRIS are set up in a Summary Bill format. With Summary Billing, multiple bills are consolidated into one master bill. The UNE CLEC master bill is assigned a fictitious billing number (in each jurisdiction), which is unique to the UNE CLEC. Other unique UNE CLEC identifiers include the AECN (Alternate Exchange Carrier Name) and the OCN (Operating Company Number). When subsequent order activity takes place, the additional activity is added to the master account(s) for billing purposes.

Additional Summary Billing information is as follows:
  • Summary Billing is an arrangement that consolidates multiple CRIS bills for various locations and/or services mechanically produced. These multiple bills are called component accounts. One Summary Billing Account is established within each state regardless of area code.

  • Regional summary billing is NOT yet available.

  • All accounts are billed on the same bill date as the Summary Billing Account, regardless of the standard bill period for each component account. There will be one bill date established for all accounts within the state regardless of area code. This date is customer selected or, if one is not chosen, a bill date of the 1st will be assigned. Available bill dates are: 5, 7, 8, 11, 13, 14, 16, 17, 19, 20, 22, 23, 25, 26 and 28. The bill date is selected on the Customer Profile Form.

  • Verizon charges, incurred by and credits due, the UNE CLEC for services established or discontinued during the preceding billing period. Verizon bills in advance and charges for all services to be provided during the ensuing billing period except for charges associated with usage, which will be billed in arrears.

  • A single payment page for the total amount due on the Summary Billing Account allows the UNE CLEC to make one payment for all accounts within a state.

  • Payments are applied only to the Summary Billing Account. Subsequent Additional Charges and Credits/Other Charges and Credits (AC&C/OC&C) pages within the Summary Billing Account list the telephone number, customer code and the amount transferred from each separate component account. Charges transferred from the various component accounts will appear as adjustments to the Summary Billing Account.

  • There is no charge for Summary Billing and the standard output is a paper bill. If the UNE CLEC has made arrangements for alternative media (e.g., Verizon Magnetic Tape or CD-ROM), additional charges will be incurred. CLECs should refer to their Customer Profile Form for further information about alternative outputs.

  • Late payment charges are billed where applicable.

  • The Summary Billing Account cannot be disconnected until all component accounts have been removed.

CRIS Component Billing Account Numbers
Due to processing and system differences within the Verizon South states, the Summary Billing Accounts and the component billing accounts that appear on the Master account have slight appearance variations. However, the information contained on the bills is the same and the differences are in spacing, symbols, and presentation.
  • Each component/satellite account will retain the detail of local service, ACC/OCC, activity, and usage. These do not carry balances as, they are transferred as totals to the master account. All supporting detail (i.e., bill pages) of component accounts for the same UNE CLEC are mailed at one time.

  • Component accounts contain installation charges, non-recurring charges, recurring charges, usage, fractionals, etc. Monthly fixed recurring charges are billed one month in advance.

  • Adjustments made to a component account are transferred to the master account.

  • When a component account is disconnected in Maryland, Virginia, Washington, D.C. and West Virginia, the component account is removed from the Summary Billing Account and a final bill is generated and sent to the UNE CLEC. When a component account is disconnected in Delaware, New Jersey and Pennsylvania, a final bill is not generated and billing transactions remain on the Summary Billing Account.

  • Component accounts are added or deleted to the Summary Billing Account through service order activity.

  • Payments received on component accounts are transferred to the Summary Billing Account.

  • The following CRIS component accounts contain detailed billing for all UNE activities including loops, ports, Directory Listings, and interim number portability.

    Table 1: CRIS Component Accounts
    Account Number UNE Component Established Per
    Same as Summary Structure in preceding table Loops End user location
    Same as Summary Structure in preceding table Directory Listings Jurisdiction
    Verizon Telephone Number Line ports End user location
    Verizon Telephone Number Flex DID Central Office
    Verizon Telephone Number Interim Number Portability End user location
    UNE CLEC Telephone Number INP with Loop End user location

CRIS Summary Bill Transfer
The monthly process of taking the total charge from a Component account bill and applying it to the Master account bill is called a "Summary Bill Transfer". When this process is performed it generates a summary bill that includes a list of all the Component accounts linked to a specific Master account, the total amount from each Component account current bill and a grand total summary bill amount.

NOTE: All Component accounts are listed, including those with a zero total bill amount.

All Component accounts on a specific Master account share the same bill period, and the summary bill transfer process is performed each month a few days after Component account bill generation.

When a Component account is disconnected, the final bill generation date is determined using the following calculation:
  • Add ten days to the disconnect billing completion date (D) *
  • If the result is equal to or less than the next bill period date¿Final bill generation date equals next bill period date.
  • If the result is greater than the next bill period date¿Final bill generation date equals second next bill period date.

  • * NOTE: A disconnect normally completes in the billing system either the same day as the disconnect is provisioned or the following day. However, if an error is found a PCD (Post Completion Discrepancy) occurs and billing completion is delayed until the error is corrected. The above calculation is always based on disconnect billing completion date.

Table 2: Examples of Final Bill Generation Dates
Example 1:
Next Bill Period Date = 5/16/2002
Disconnect Billing Completion Date = 5/4/2002
D+10 = 5/14/2002
D+10 < Next Bill Period Date
Final Bill Generation Date = 5/16/2002
Example 2:
Next Bill Period Date = 5/16/2002
Disconnect Billing Completion Date = 5/6/2002
D+10 = 5/16/2002
D+10 = Next Bill Period Date
Final Bill Generation Date = 5/16/2002
Example 3:
Next Bill Period Date = 5/16/2002
Disconnect Billing Completion Date = 5/8/2002
D+10 = 5/18/2002
D+10 > Next Bill Period Date
Final Bill Generation Date = 6/16/2002 (2nd next bill period date)

CRIS Bill Scenarios
The following types of Unbundled Network Elements are ordered on an LSR and will be billed on a Summary Billing Account:
  • Loops
  • Line ports
  • Interim Number Portability
  • Flex DID
  • Directory Listings
As displayed on the bill, the Summary Account Number will be in the form of a 10-character fictitious Billing Telephone Number, plus a 3-digit customer code.

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Billing Account Number Assignments
Billing Account Numbers for ASRs are established once the first ASR is received for a LATA. The Firm Order Confirmation (FOC) will return the account number. Subsequent ASRs should contain this account number.

Every LSR must contain the Summary Billing Account number for correct billing to occur. Therefore, a UNE CLEC must obtain an account number prior to submitting an LSR. The UNE CLEC will be contacted with the Summary Billing Account number once a Customer Profile Form has been received and processed.

Account Identification
Each UNE CLEC will have 3 unique customer IDs as follows:
  • AECN (Alternate Exchange Carrier Name)
  • OCN (Operating Company Number)
  • ACNA (Access Customer Name Abbreviation)
NOTE: For information related to obtaining customer IDs, refer to your Customer Profile Form.

Each UNE component account will have a unique Billing Account Number, also each UNE summary bill account will have a unique Summary Bill Number. The usage charges are billed on the billing account UNE Line Port generating the usage.

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Unbundled Network Element (UNE) Charges

Unbundled Network Element (UNE) charges fall into the following basic categories:
  • Line port
  • Loop
  • Inter Office Facilities (IOF)
  • Interim Number Portability (INP)
  • Flexible Direct Inward Dialing (Flex DID)
Each UNE and UNE-related product purchased may carry recurring and non-recurring charges. Monthly recurring charges are billed in advance. In the case of order activity, fractional (prorated) recurring charges may also apply. Unbundled line ports may carry usage charges and usage data processing charges.

UNE products will also appear on the Customer Service Record (CSR), with the same description displayed on the bill. For each product, the CSR carries additional details, which include the following:
  • Universal Service Order Code (USOC)
  • Recurring charge rate
  • Installation or migration service order number and completion date
The charges defined below are not necessarily applied in every jurisdiction. Also, some may carry a zero rate and will therefore not be applied. Current rates can be found in tariffs, SGATs or individual customer contracts. Charges may be added or discontinued on a going forward basis, so this listing should not be regarded as definitive.

Unbundled Line Port Charges
The following types of line port or line port related products are offered as UNEs:
  • Analog POTS
  • PBX
  • Digital Hand-Off
  • Centrex
  • ISDN Centrex
  • Centrex Attendant
  • DS1
  • TR008
  • SMDI
  • Public Access Line (PAL)
  • Coin
The following charges may apply to UNE line ports and line port related products:

  • Non-Recurring:
    • Service order processing charge, per LSR
    • Installation charge, per port, when the line port is first connected
    • Feature installation charge, per installation, when a feature (e.g., Centrex) is added
    • Coordinated cutover charge, per line port, when a line port is migrated
    • Directory listing charge, per listing, when a listing is added
    • Listing change charge, per change, when a listing is changed
    • Disconnect charge, per line port, when a line port is disconnected (Pennsylvania only)
    • Record order charge, per change, when a change is made to a UNE record

  • Recurring:
    • Monthly line port charge, per line port
    • Monthly line port feature charge, per line port
    • Monthly directory listing charge, per listing
    • Monthly daily usage file transport charge, per line port

    • NOTE: Line port recurring rates may vary depending on what specific features are associated with a line port.

  • Regular Usage:
    • Any of the following regular usage charges may be applied to calls originating from or terminating to an Unbundled Line Port.

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