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Request/Service Type
Resale | UNE | Platform | Directory | Other

The Request Type (REQTYP) identifies the type of service (TOS) being requested by the CLEC. The Request Type is a two position alpha field on the Local Service Request (LSR). The first character specifies the type of service and the second character determines the status. For example, the Request Type for a Centrex line is PB, where the P is for Centrex, and B is for firm order.

The type of service is placed on the LSR form. The TOS is four-character fields identifying the End Users account type as business, residential or government. It also identifies the product, class and characterization of the product being ordered. It is important for the CLEC to place the correct TOS on the LSR, or the order will not be provisioned correctly.

Resale Services

With Verizon Resale Services, Competitive Local Exchange Carriers (CLECs) buy Verizon telecommunications services at reduced prices and resell them at a profit to their end user customers. CLECs who do not own their own telecommunications transmissions facilities are also known as resellers.

Basic Resale service allows the CLEC to offer business and residential customers a complete communications package. This includes single line service for residence customers, known as plain old telephone service (POTS), toll-free numbers, and more complex services for business customers.

Service Types:
  • Automated Call Distribution Manager, Verizon West
  • Coin
  • Custom Routing Service
  • Digital Channel Service, Verizon West
  • DID/DOD/DIOD/PBX Services
  • ISDN BRI (Integrated Services Digital Network—Basic Rate Interface)
  • ISDN PRI (Integrated Services Digital Network—Primary Rate Interface)
  • Multi-line
  • Single Line
Centrex Resale is a central office based telecommunications system that provides telecommunications access lines and call management features. It utilizes a complex dedicated software block in a central office switch that defines the calling patterns, access and call management features for each line in the system.

Service Types:
  • Centrex

DID/DOD/DIOD/PBX Services are services that permit incoming calls to a Private Branch Exchange (PBX) extension, thereby bypassing the attendant or switchboard operator.

Service Types:
  • DID - Direct Inward Dialing
  • DOD - Direct Outward Dialing
  • DIOD - Direct Inward and Outward Dialing
  • PBX SERVICE - Private Branch Exchange Service

Resale Fast Packet Services are high-speed data offerings.

Service Types:
  • Resale Asynchronous Transfer Mode (ATM)
  • Resale Frame Relay
  • Resale Transparent LAN Service (TLS)

Resale Private Line provides the end user with a dedicated private line. Private Line circuits are considered pipes that are dedicated to specific points of termination. Circuits are available in different sizes and speeds.

Service Types:
  • Digital Data Service (DDS)
  • Flexpath/Digital handoff, Verizon East
  • Foreign Exchange (FX)
  • Superpath DS1, Verizon East
  • Switched 56 K, Verizon East
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Unbundled Network Elements (UNE)

With Verizon Unbundled Network Elements (UNE) Services, specific equipment and facilities are "unbundled" from traditional end-to-end services (such as residential dial tone service) in order to allow Competitive Local Exchange Carriers (CLECs) to use components of Verizon's network. An example of a network element would be a loop connected not to a Verizon switch, but to a CLEC switch.

Loop Service is provided to CLECs who have their own switch and require a loop or connection to their end user's location. The CLEC provides the dial tone and switching service and Verizon supplies the outside facilities to transport the service to the end user.

Analog Service Types:
  • Analog 2 Wire
  • Analog 4 Wire
  • DSL
  • ISDN BRI (Integrated Services Digital Network—Basic Rate Interface)
  • ISDN PRI (Integrated Services Digital Network—Primary Rate Interface)
  • Line Share
  • Line Splitting
Digital Service Types:
  • Digital 2 Wire
  • Digital 4 Wire
  • Digital 2 Wire Sub-loop
  • Digital 4 Wire Sub-loop
  • Loop Share

Loop Service with Number Portability provides CLECs who have their own switch a loop or connection to their end user location. The CLEC provides the dial tone and switching service. Verizon supplies the outside facilities to transport the service to the end user. This allows the end user to retain the same telephone number regardless of the chosen local service provider.

Service Types:
  • Loop Service with Number Portability

Number Portability allows the end user to retain the same telephone number, regardless of the chosen local service provider.

Service Types:
  • Interim Number Portability (INP)
  • Interim Number Portability Trunking (INPT)
  • Number Portability (NP)

A Port is the switch component by which an end user's telephone line has access to a Verizon central office switch. A Port Service provides the functions and capabilities of the local switch including telephone number, dial tone, local switching, primary inter-exchange carrier (PIC), 911/E911, and vertical features.

Service Types:
  • Port Service
  • Port Service (TR008 Arrangement)

Combined Loop and Port with Cage allows an end user to order a Loop and Port with Cage that includes all features, functions, and capabilities of the transmission facilities and attached electronics.

A line port is the switch component by which an end user's telephone line has access to a Verizon central office switch. Port services provide dial tone, local switching, and access to vertical services. The collocation is within the cage in the central office.

Service Types:
  • Combined Loop and Port with Cage, Verizon East

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Wholesale Advantage

Wholesale Advantage is a bundle of loop, switching, and enhanced features such as Voice Mail, offered through a commercially negotiated agreement between Verizon and a CLEC.

Service Types:
  • Analog PBX Trunks
  • Centrex/Centranet
  • Coin
  • FX, Verizon East
  • Non-Centrex Basic Rate ISDN
  • Public Access Lines
  • Remote Call Forwarding
  • Residential and Business POTS
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Directory Services

A Directory Listing is a standard listing that includes the name, address and telephone number of an organization/firm/individual. This listing appears in the Directory Assistance records and the White Pages Directory.

CLECs are responsible for the content of their listing data and are subject to applicable regulations and are solely responsible for the editing, verification and correctness of their end users' listings.

Service Types:
  • Directory Listing
  • Stand Alone

Available Listings:
  • Simple Residence Listing
  • Simple Business Listing
  • Complex Business Listing (normal sequencing)
  • Complex Business Listing (not normal sequencing)

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Other Local Services

The Line Identification Database (LIDB) is a database for alternate billing arrangements. LIDB queries return information about the billing and privacy features associated with the line number entries stored in the database.

Service Types:
  • Line Identification Database (LIDB), Verizon East

The Advanced Intelligent Network (AIN) Service Control Points (SCP) contain call processing programs that instruct the network on how to route or handle calls based on specific criteria (e.g., who should be charged for a call, how to handle a call if a dialed number is not available).

Service Types:
  • Advanced Intelligent Network (AIN), Verizon East

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