Overview of Local Service Request (LSR) Process
CLECs can send orders to Verizon for processing. Once the CLEC collects all the necessary information from the end user and the pre-order functions concerning the product and/or service being requested, the service request is ready to be sent to Verizon. This service request is used by Verizon to perform the required steps necessary to provision the service being requested. Verizon supports LSR Ordering through a CLEC application such as Electronic Data Interchange (EDI) or through the Verizon provided online End User Interface.
Verizon complies with the EDI standard as developed by the American National Standards Institute (ANSI) and adapted by the Telecommunications Industry Forum (TCIF). Verizon's implementation of the TCIF guidelines for formatting an EDI message can be found in the Verizon Order EDI Guide.
Verizon complies with the Local Service Request (LSR) guidelines as developed by the Alliance for Telecommunications Industry Solutions (ATIS) and the Ordering and Billing Forum (OBF) in the Local Service Order Guidelines (LSOG). Verizon's implementation of the LSOG for formatting an LSR for ordering can be found in the Verizon- Order Business Rules. This document applies to formatting an LSR for either the Verizon Local Service Interface or an EDI CLEC-built application.
Electronic Connectivity Options
CLECS have the ability to process LSRs, according to Local Service Order Guidelines (LSOG). The following format/transport options are available for electronic order processing. The first four options apply to application-to-application systems electronic transfer arrangements. The fifth option, Local Service Interface, is an online Verizon provided End User Interface available on the Internet. Electronic Data Interchange (EDI) format is the industry standard electronic file format for processing LSRs for application-to-application systems.
- File Transfer Protocol (FTP) over a Dedicated Line, EDI format
- File Transfer Protocol (FTP) over the Internet, EDI format
- Interactive Agent (IA) over a Dedicated Line, EDI format
- Connect:Direct over a Dedicated Line (EDI format)
- Local Service Interface (LSI)