|
Cause Codes for Verizon North (CT, MA, ME, NH, NY, RI, VT)
|
| Code |
Description |
| 1XX |
Employee |
| 11X |
Telephone Employee |
| 111 |
Installation Technician |
| 112 |
Repair Technician - Mtce |
| 113 |
OSP Technician - CXM |
| 114 |
Assignment |
| 115 |
Central Office Technician |
| 116 |
RCMAC |
| 117 |
Full Bank |
| 18 |
NPV (New York) PSCY (New England) |
| 119 |
Locked Bank |
| 120 |
Coin (New York) |
| 16X |
Local Number Portability |
| 161 |
LNP - LSMS/SOA (Local Service Management System/Service
Order Activation) |
| 162 |
LNP - Database Signal Control Point (SCP) |
| 163 |
LNP - Switch/Translations |
| 2XX |
Non-Employee |
| 21X |
Equipment Vendors/Contractors |
| 216 |
Competitive Local Exchange Carrier (CLEC) or Interexchange
Carrier (IC) |
| 22X |
Contractor Human |
| 221 |
Contractor - Telco |
| 222 |
Contractor - Non-Telco |
| 223 |
Vandalism |
| 23X |
Customer Action |
| 231 |
Other Common Carrier (OCC) |
| 232 |
Error/Misuse |
| 233 |
Malicious Damage |
| 234 |
Theft |
| 236 |
Peel Back |
| 237 |
Explosives/Gunfire |
| 238 |
Motor Vehicle |
| 239 |
Local Use |
| 24X |
Other Utility |
| 241 |
Gas |
| 242 |
Electric |
| 243 |
(CATV) |
| 244 |
Sewer |
| 245 |
Water |
| 246 |
Independent Telephone Co |
| 25X |
Thievery |
| 251 |
Stuffing More Than $25 |
| 252 |
Stuffing Less Than $25 |
| 253 |
Fraud |
| 254 |
Equipment Stolen |
|
3XX |
Plant or Equipment |
|
31X |
Defective |
|
311 |
Worn/Deteriorated |
|
312 |
Corrosion |
|
313 |
Dirt |
|
314 |
Local Use |
|
315 |
Local Use |
|
316 |
Local Use |
|
317 |
Defective |
|
318 |
Local Use |
|
319 |
Incompatible Facilities or Equipment |
|
32X |
Adjustment |
|
321 |
Loose |
|
322 |
Out of Adjustment |
|
323 |
Re-Initialize/Receipt |
|
329 |
Off Normal |
|
4XX |
Weather |
|
44X |
Weather |
|
441 |
Lightning |
|
442 |
Moisture/Rain |
|
443 |
Flood |
|
444 |
Wind |
|
445 |
Hurricane/Tornado |
|
446 |
Sleet/Snow/Ice |
|
5XX |
Other |
|
55X |
Other |
|
551 |
Fire |
|
552 |
Animals/Insects |
|
553 |
Power |
|
554 |
Trees/Foliage |
|
555 |
Chemical |
|
56X |
Network |
|
561 |
NXX No trouble found/Test OK on turn up |
|
562 |
NXX - Referred to CLEC/CLEC error |
|
563 |
NXX - Verizon error/ Verizon Network |
|
6XX |
Not Found |
|
610 |
Came Clear |
|
698 |
CPE Trouble - MSC Incurred |
|
699 |
CPE Trouble - Auto Generated MSC Incurred |
