Verizon Partner Solutions

Quick Code Lookup Enter any code:

more info

Dispatch Recommendation Enter the Resale/UNE-P Test Result Code:

more info

Verizon Codes

	Test Result Codes

A Trouble Ticket Test Response will return a Test Result Code. You will need this code for the Test Result Code field on the Trouble Ticket Create screen. Be sure to use the number "0", not the letter "O".
Test Result Code	Test Result Summary	Category
0	Test OK	TEST OK
0A	ADSL ATU-C Signature found (Splitter detected)	TEST OK
0C	CPE or High Resistance Open	TEST OK
0M	Test OK with MTU Condition	TEST OK
11	Cross to Working Pair: FAULT	FOREIGN VOLTAGE
12	AC FEMF Fault	FOREIGN VOLTAGE
13	Hazardous Potential	FOREIGN VOLTAGE
14	Cross to Working Pair: Marginal	FOREIGN VOLTAGE
15	DC FEMF Marginal	FOREIGN VOLTAGE
16	AC FEMF Marginal	FOREIGN VOLTAGE
17	Resistive Fault and DC FEMF	FOREIGN VOLTAGE
18	Open Out and Cross	FOREIGN VOLTAGE
1D	Digital AML Test - OK	FIBER IN THE LOOP
1x	FITL Test OK	FIBER IN THE LOOP
21	Ground Fault	DC FAULT
22	Short Fault	DC FAULT
23	Swinging Resistance: Fault	DC FAULT
24	Swinging Resistance: Marginal	DC FAULT
25	Short and Ground	DC FAULT
26	MDF Test Recommended - Low Resistance	DC FAULT
27	DC Resistance - Marginal	DC FAULT
2D	Digital AML Possible CPE Problem	FIBER IN THE LOOP
2X	FITL Test Not Avail CK Rides	FIBER IN THE LOOP
3	Open In	CO FAULT
30	Switch Common Equip Bad	CO FAULT
31	Invalid Line Circuit Arrangement	CO FAULT
32	Can't Draw Dial Tone	CO FAULT
33	Can't Break Dial Tone	CO FAULT
34	Possible Invalid Access	CO FAULT
35	Open In and Cross	CO FAULT
36	Line Circuit and Dial Tone Problems	CO FAULT
37	Dial Tone Burst Detected	CO FAULT
38	Possible CO Wiring Error	CO FAULT
39	CO Equip Bad - ISTF Bad - Line Card Bad - Protocol Handler Bad	CO FAULT
3C	FITL Chan-Fail FEMF CK Rides	FIBER IN THE LOOP
3D	Digital AML Bad C.O. Line Card	FIBER IN THE LOOP
3X	FITL Chan OK FEMF Disp ONU	FIBER IN THE LOOP
40	CO Equip Suspect	OPEN OUT
41	Open Out Balanced	OPEN OUT
42	Open Out In Cable	OPEN OUT
43	High Resistance Open	OPEN OUT
44	Open Out 2 PTY Or Bridge Lifters	OPEN OUT
45	Open Out Near Drop	OPEN OUT
46	Open On Premises	OPEN OUT
47	Open In Remote Terminal	OPEN OUT
48	T I Facility Bad	OPEN OUT
49	Channel Unit X Under Test	OPEN OUT
4C	FITL Chan Fail CK Rides Faults	FIBER IN THE LOOP
4D	Digital AML Had Remote Terminal Line Card	FIBER IN THE LOOP
4M	Cable Short/Open, DAML, Between C.O. Terminal & Remote Terminal Line Card	OPEN OUT
5	Channel Status Not Identified	CO FAULT
50	COT CU Suspect	DLC (Digital Loop Carrier)
51	CO Battery On Pair Gain System	DLC (Digital Loop Carrier)
52	Invalid Pair Gain CO Signature	DLC (Digital Loop Carrier)
53	Pair Gain System Busy	DLC (Digital Loop Carrier)
54	Pair Gain System Failure	DLC (Digital Loop Carrier)
55	Pair Gain Channel Failure	DLC (Digital Loop Carrier)
56	Bad COT Channel Unit	DLC (Digital Loop Carrier)
57	Bad RT Channel Unit	DLC (Digital Loop Carrier)
58	Bad COT and RT Units	DLC (Digital Loop Carrier)
59	RT CU Suspect	DLC (Digital Loop Carrier)
5C	FITL Chan Fail CK Rides	FIBER IN THE LOOP
5D	Digital AML Missing R-T. Line Card	FIBER IN THE LOOP
5X	FITL Chan OK No Term Open CPE?	FIBER IN THE LOOP
6	Busy-Speech	SPEECH
61	Line In Use	SPEECH
63	Craft Action	SPEECH
6C	FITL Chan Fail Result CK Rides	FIBER IN THE LOOP
6D	Digital AML DLC Open Tip Side	FIBER IN THE LOOP
6X	FITL Chan OK Res FLT Disp ONU	FIBER IN THE LOOP
71	ROH (Rev- Off Hook)	BUSY
72	MDF Test Recommended	BUSY
73	Line In Use or Permanent Signal	BUSY
74	Permanent Signal	BUSY
75	Short - Probably ROH	BUSY
7C	FITL Chan Fail ROH Ck Rides	FIBER IN THE LOOP
7D	Digital AML DLC Open Ring Side	FIBER IN THE LOOP
7X	FITL Chan OK ROH Retest	FIBER IN THE LOOP
80	Dial OK	ROTARY DIAL
81	Dial Not OK	ROTARY DIAL
8C	FITL Chan Fail Hazvol CK Rides	FIBER IN THE LOOP
8D	Digital AML DLC Grounded Tip Side	FIBER IN THE LOOP
8X	FITL Chan OK Hazvol Disp ONU	FIBER IN THE LOOP
91	Invalid PBX Signature	GENERAL
92	Invalid AC Signature	GENERAL
93	Poor Balance	GENERAL
95	Resistive Fault And Open	GENERAL
96	Marginal Balance	GENERAL
97	Derived Pair Not Tested - Physical Pair Not Served By MLT	GENERAL
98	Analysis of Full Results Needed	GENERAL
99	Multiple Faults Detected	GENERAL
9D	Digital AML DSL Grounded Ring Side	FIBER IN THE LOOP
B0	Test Equipment Busy - Time Out In Access	TEST EQUIPMENT BUSY
B1	Test Not Made	TEST EQUIPMENT BUSY
B2	Test Equipment Busy - Sanity. or Diag In	TEST EQUIPMENT BUSY
B3	Test Equipment Busy - Simultaneous Test Request Made	TEST EQUIPMENT BUSY
B4	Test Equipment Out Of Service	TEST EQUIPMENT BUSY
B5	Test Equipment Busy - Pair Gain Access Equipment Busy	TEST EQUIPMENT BUSY
B6	Download In Progress	TEST EQUIPMENT BUSY
B7	Test Equip Busy	TEST EQUIPMENT BUSY
BB	DCTU Not Available	TEST EQUIPMENT BUSY
BC	No GDXC Available	TEST EQUIPMENT BUSY
BD	No MTB Available	TEST EQUIPMENT BUSY
BE	No MTIB Available	TEST EQUIPMENT BUSY
BF	No MA Pack Available	TEST EQUIPMENT BUSY
BG	No MAB Available	TEST EQUIPMENT BUSY
BH	No PRTC Available	TEST EQUIPMENT BUSY
BI	No MTB to PGTC Available	TEST EQUIPMENT BUSY
BJ	No MTB to PGTC Port Equipped	TEST EQUIPMENT BUSY
BK	PGTC Path Set Up Blockage (Other)	TEST EQUIPMENT BUSY
BL	No Port Available	TEST EQUIPMENT BUSY
BM	No Trunk Available	TEST EQUIPMENT BUSY
BN	No Test Package Available	TEST EQUIPMENT BUSY
BP	No PMU Available	TEST EQUIPMENT BUSY
BQ	No Dialer Available	TEST EQUIPMENT BUSY
BR	No Busy Detector Available	TEST EQUIPMENT BUSY
BS	Switch Blockage	TEST EQUIPMENT BUSY
BT	RMU In Use	TEST EQUIPMENT BUSY
BU	Can't Connect To RMU	TEST EQUIPMENT BUSY
BV	No Modem Port Available	TEST EQUIPMENT BUSY
BW	Can't Connect To CMU	TEST EQUIPMENT BUSY
C1	Totalizer Operation Problems	COIN
C2	Totalizer Defects	COIN
C3	Polarity Guard Problems	COIN
C4	Coin Relay Problems	COIN
C5	Coin Supervisory CKT Problems	COIN
C6	Initial Rate Or Fraud Contact Problems	COIN
C7	Oscillator Problems	COIN
D1	Denied Service - Terminating	DENIED SERVICE
D2	Denied Service - Originating	DENIED SERVICE
D3	Denied Service	DENIED SERVICE
D4	Denied CPE	DENIED SERVICE
D5	Denied Service Mixed	DENIED SERVICE
DI	Denied/Intercept - Mixed	DENIED SERVICE
DL	FE-LTS Or CTLR-LTF Data Link Failure	TEST SYSTEM HARDWARE PROBLEMS
DP	defective-e DC Test Pair - (Open. Short.	TEST SYSTEM HARDWARE PROBLEMS
E0	Test System Error	TEST SYSTEM ERROR
E1	Test System Error	TEST SYSTEM ERROR
E2	Test System Error	TEST SYSTEM ERROR
E3	Test Equipment Failure	TEST SYSTEM ERROR
E5	Test System Error	TEST SYSTEM ERROR
E6	Test System Error	TEST SYSTEM ERROR
E7	Test System Error	TEST SYSTEM ERROR
E8	Can't Send Request To Appropriate FE	TEST SYSTEM ERROR
F0	Test Equipment Failure	TEST EQUIPMENT FAILURE
F1	Test Equipment Failure	TEST EQUIPMENT FAILURE
F2	Test Equipment Failure	TEST EQUIPMENT FAILURE
F3	Test Equipment Failure	TEST EQUIPMENT FAILURE
F4	Test Equip Busy	TEST EQUIPMENT FAILURE
FA	Busy- Detector Failure	TEST EQUIPMENT FAILURE
FB	Dialer Failure	TEST EQUIPMENT FAILURE
FC	PMU Failure	TEST EQUIPMENT FAILURE
FD	Sleeve-c Control Failure	TEST EQUIPMENT FAILURE
FE	Control Failure - ISLC/DCTU	TEST EQUIPMENT FAILURE
FF	Control Failure - USLC/DCTU	TEST EQUIPMENT FAILURE
FG	TBCU Protocol Test Failure -(Open)	TEST EQUIPMENT FAILURE
FH	LTS Equipment Access Failure	TEST EQUIPMENT FAILURE
FJ	Switch Failure	TEST EQUIPMENT FAILURE
FK	GDXC Failure	TEST EQUIPMENT FAILURE
FL	Modem Connection Failure	TEST EQUIPMENT FAILURE
FM	Datakit Failure	TEST EQUIPMENT FAILURE
FN	Login Failure	TEST EQUIPMENT FAILURE
G0	Valid Ringer Count And Termination	RINGER AT TERMINATION
G1	Invalid Ringer Termination	RINGER AT TERMINATION
G2	Invalid 2 Party- Ringer Termination	RINGER AT TERMINATION
G4	Ringer Test With No Records	RINGER AT TERMINATION
G5	Valid 2 Par(N- Termination	RINGER AT TERMINATION
G6	Ringer Test - Uncataloged Equipment	RINGER AT TERMINATION
G8	No Ringers Found	RINGER AT TERMINATION
I0	Test OK Now-	INTEGRATED SERVICES DIGITAL NETWORK (ISDN)
IA	Wiring Error - NT I Reversed	INTEGRATED SERVICES DIGITAL NETWORK (ISDN)
IB	Unexpected ISDN Termination	INTEGRATED SERVICES DIGITAL NETWORK (ISDN)
IC	Possible AMI Brite Detected	INTEGRATED SERVICES DIGITAL NETWORK (ISDN)
ID	ISDN Termination Mismatch	INTEGRATED SERVICES DIGITAL NETWORK (ISDN)
IE	ISDN Termination Error	INTEGRATED SERVICES DIGITAL NETWORK (ISDN)
IF	Invalid Term For ISDN Line	INTEGRATED SERVICES DIGITAL NETWORK (ISDN)
IG	Further Test Required	INTEGRATED SERVICES DIGITAL NETWORK (ISDN)
IH	OE Mismatch	INTEGRATED SERVICES DIGITAL NETWORK (ISDN)
IJ	Denied Service - Add Analysis	INTEGRATED SERVICES DIGITAL NETWORK (ISDN)
IK	Not an ISDN Line	INTEGRATED SERVICES DIGITAL NETWORK (ISDN)
IL	Termination Mismatch Suspected	INTEGRATED SERVICES DIGITAL NETWORK (ISDN)
IM	Digital Test Marginal	INTEGRATED SERVICES DIGITAL NETWORK (ISDN)
IN	CPE (NT I) Power Suspected	INTEGRATED SERVICES DIGITAL NETWORK (ISDN)
IP	Test OK Partial Test Done	INTEGRATED SERVICES DIGITAL NETWORK (ISDN)
IR	CPE (NT I) On Secondary- Power	INTEGRATED SERVICES DIGITAL NETWORK (ISDN)
IS	Sectionalize With Longer LPBK	INTEGRATED SERVICES DIGITAL NETWORK (ISDN)
IT	Termination Mismatch	INTEGRATED SERVICES DIGITAL NETWORK (ISDN)
IU	Line Record Shows Term Mismatch	INTEGRATED SERVICES DIGITAL NETWORK (ISDN)
IV	Channel Mismatch	INTEGRATED SERVICES DIGITAL NETWORK (ISDN)
IW	Invalid Wire Center In Line Record	INTEGRATED SERVICES DIGITAL NETWORK (ISDN)
IZ	Digital Analysis Required	INTEGRATED SERVICES DIGITAL NETWORK (ISDN)
LB	Customer Loop Bad	LOOPFAULT
LM	Remote Test-Expect Delayed Results	LOOPFAULT
LS	Customer Loop Suspect	LOOPFAULT
LU	Line In Use	LOOPFAULT
MC	Test OK with CPE and MTU Condition	TEST OK
MD	MDF Test Recommended	MDF (MDF is in B/A Central Office)
MT	MDF Testable Only-	MDF (MDF is in B/A Central Office)
ND	Test Not Made From This FE	NOT TESTED
NG	Invalid TDSL Request	NOT TESTED
NL	No Line Record In Service	NOT TESTED
NM	Network Manager Failure	NOT TESTED
NP	Not Valid Identifier	NOT TESTED
NS	Line Not Served By MLT	NOT TESTED
NT	Line Not NET Testable	NOT TESTED
NV	Line Not Verified	NOT TESTED
P1	DC Resistive-e Fault: Premises	PREMISES FAULT
P2	SC Resist Marginal: Premises	PREMISES FAULT
P3	Possible Faulty Telephone Set	PREMISES FAULT
P4	Customer Premise Equipment Bad	PREMISES FAULT
P5	Customer Premise Equip Suspect	PREMISES FAULT
P6	Cust Premise Equip In Test Mode	PREMISES FAULT
P7	CPE (Station Set) Bad Or Invalid	PREMISES FAULT
P8	CPE (T-Interface) Bid	PREMISES FAULT
P9	NTI Primary- Power Fail	PREMISES FAULT
PA	Layer 2 Problem	PROTOCOL PROBLEMS
PB	Possible Protocol Problem	PROTOCOL PROBLEMS
PC	Layer 3 Problem	PROTOCOL PROBLEMS
PF	Power Failure	TEST SYSTEM HARDWARE PROBLEMS
S0	Line In Service - Add Analysis	SPECIAL SERVICE
SP	Protected Service	SPECIAL SERVICE
SS	Special Services Required	SPECIAL SERVICE
ST	Intercept - Add Analysis	SPECIAL SERVICE
SX	PBX Route Advanced Telephone Numbers	SPECIAL SERVICE
Su	Intercept	SPECIAL SERVICE
TB	Digital Test Busy-	TEST SYSTEM TIMEOUT
TI	System Time-out	TEST SYSTEM TIMEOUT
TS	SSA Access Required Before Request In Performed	TEST SYSTEM TIMEOUT
U1	Unexpected Thermistors	ERROR
U2	Unexpected PBX Signature	ERROR
U3	Unexpected Ringer Termination	ERROR
U4	Unexpected Inward Service	ERROR
U5	Unexpected Channel Test Results	ERROR
U6	Unexpected Integrated/Universal PGS	ERROR
Verizon	No DCTU Port Available	TEST EQUIPMENT BUSY
X0	Testable Via STD Open	TEST SYSTEM HARDWARE PROBLEMS
XA	OVRD-EXK/NNX Combo Not In Database	TEST SYSTEM HARDWARE PROBLEMS
XI	Invalid TN	TEST SYSTEM HARDWARE PROBLEMS
XS	Testable Via STV Mask Only	TEST SYSTEM HARDWARE PROBLEMS
XT	Training Script Unavailable	TEST SYSTEM HARDWARE PROBLEMS
XU	Test Equipment Not Available For This WC	TEST SYSTEM HARDWARE PROBLEMS


	Related Topics

Trouble Admin Home

Get LSI-TA Training

Dispatch Recommendations

Contact the LSI-TA Support Team

System Access