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Verizon Partner Solutions \ Doing Business \ Trouble Admin
Verizon Codes


Error | Trouble Type | Override Handle | Disposition North | Disposition South | Disposition West | Cause North | Cause South | Cause West | Test Result

Trouble Type Codes
LSI-TA 4-Digit T1M1 TroubleTypeCode T1M1 Trouble Type Code Text
0100 noDialToneGroup
0101 noDialTone
0102 slowDialTone
0103 circuitDead
0200 canNotCallOutGroup
0201 canNotCallOut
0203 canNotBreakDialTone
0204 dialToneAfterDialing
0205 highAndDry
0206 canNotRaise
0207 allAccessBusy
0208 canNotCallOut2
0209 canNotCallLongDistance
0210 canNotCallOverseas
0211 speedCall
0212 cannotCall911
0213 cannotCall700
0214 cannotCall800/888
0215 cannotCall900
0216 cannotCallDA
0217 cannotCallIntraLATAToll
0300 canNotBeCalledGroup
0301 canNotBeCalled
0302 canNotBeCalledBusy
0303 doNotGetCalled
0304 canNotTripRing
0305 falseRings
0306 doNotAnswer
0307 reachRecording
0308 canNotRaiseAStation
0309 canNotRaiseADrop
0310 canNotRaiseACircuitLocation
0311 ringNoAnswer
0312 reorder
0313 alwaysBusy
0314 bellDoesNotRing
0315 bellDoesNotRing2
0316 bellRingsCanNotAnswer
0317 bellRingsAfterAnswer
0318 noRingNoAnswer
0319 otherRingTrouble
0320 receivesCallForWrongNumber
0321 RecordingOnLine
0322 ringsThenGoesBusy
0400 canNotBeHeardGroup
0401 canNotBeHeard
0402 canNotHear
0403 fading
0404 distant
0500 reachedWrongNumberGroup
0501 wrongNumber
0600 circuitOperationGroup
0601 open
0602 falseDisconnect
0603 grounded
0604 canNotBeSignalled
0605 canNotSignal
0606 permanentSignal
0607 improperSupervision
0608 supervision
0609 canNotMeet
0610 canNotReleaseCircuit
0611 hungUp
0612 noWinkStart
0613 No longer available. For CFA changes please submit a modifying LSR.
0614 lowSF
0615 noContinuity
0616 CutCable
0617 openToDemarc
0618 noRingGenerator
0619 badERL
0620 echo
0621 hollow
0622 circuitDead
0623 circuitDown
0624 failingCircuit
0625 noSignal
0626 seizureOnCircuit
0627 lossEPSCSorSwitchedServices
0628 monitorCircuit
0629 newServiceNotWorking
0630 openEPSCSorSwitchedServices
0631 otherVoiceDescribeAdditInfo
0632 trunkBlockedFarEnd
0633 badBalance
0634 highRateIncompleteIncoming
0635 outgoingFailureAfterWink
0700 cutOffGroups
0701 cutOff
0800 noiseProblemGroup
0801 intermitttentNoise
0802 noisy
0803 foreignTone
0804 clipping
0805 crossTalk
0806 staticOnLine
0807 groundHum
0808 hearsOtherOnLine
0809 humOnLine
0810 clicking
0811 noiseEPSCorSwitchedServices
0900 levelTroublesGroup
0901 lowLevels
0902 highLevels
0903 longLevels
0904 hotLevels
0905 highEndRollOff
0906 lowEndRollOff
0907 needEqualized
0908 lineLoss
0909 doesNotPassReqResponse
0910 levelsOutOfLimit
1000 miscellaneousTroubleGroup
1001 hiCapDown
1002 carrierDown
1003 biPolarViolations
1004 frameErrorsHiCap
1005 outOfFrame
1006 lossOfSync
1007 FrameSlips
1008 noLoopback
1009 canNotLoopbackDemarc
1010 recordingOnCircuit
1011 LinesNeedTagging
1012 outwatsRingingIn
1013 remoteAccess
1014 other
1015 alarm
1016 multipleShortDurationHit
1017 frameErrors
1018 facilityAlarm
1019 softwareGroupAlarm
1020 dChannelDown
1021 degradationOfT1.5
1022 networkFailure
1100 memoryServiceProblemGroup
1101 speedCall
1102 callTransferProblem
1103 callWaitingProblem
1104 customCallFeature
1105 threeWayCalling
1106 callTraceNotWorking
1107 callTraceBlockNotWorking
1108 repeatDialNotWorking
1109 repeatDialBlockNotWorking
1110 callReturnNotWorking
1111 callReturnBlockNotWorking
1112 callerIdentificationNotWorking
1113 callBlockingNotWorking
1114 voiceMessagingServicesProblem
1115 callForwardingNotWorking
1116 callForwardingBusyLineNotWorking
1117 callForwardingNoAnswerNotWorking
1118 HuntingNotWorking
1119 selectiveCallForwardingNotWorking
1120 cannotSetupUniqueRingID
1121 callerIDBlockNotWorkingPerLine
1122 callerIDBlockNotWorkingPerCall
1123 cannotRemoveBlockingOnASingleCall
1200 dataTroubleGroup
1201 canNotReceiveData
1202 canNotSendData
1203 canNotTransmitCanNotReceive
1204 noReceive
1205 noResponse
1206 delay
1207 impulseNoise
1208 phaseJitter
1209 harmonicDistortion
1210 highDistortion
1211 noDataLoopback
1212 noCarrier
1213 notPolling
1214 dataFramingError
1215 dropOuts
1216 hits
1217 noAnswerBack
1218 streamer
1219 outOfSpecification
1220 canNotRunToCSU
1221 canNotRunToOCU
1222 deadDataCircle
1223 circuitInLoopBack
1224 errors
1225 garbledData
1226 invalidData
1227 crossModulation
1228 slowResponse
1229 otherDataDescribeAdditInfo
1230 gettingAllOnes
1231 slip
1300 stationTroubleGroup
1301 voiceEquipment
1302 dataEquipment
1303 videoEquipment
1304 otherEquipment
1305 stationWiring
1400 physicalTroubleGroup
1401 lightBurnedOut
1402 dataset
1403 ttySet
1404 highSpeedPrinter
1405 aNI
1406 aLI
1407 canNotActivatePC
1408 modem
1409 cathodeRayTube
1410 looseJack
1411 offHook
1412 physicalProblem
1413 processorDead
1414 wiringProblem
1415 wireBrokenSetBrokenPoleDown
1416 noRegister
1417 stuckSender
1418 otherStationTrouble
1500 otherCaseGroup
1501 callTransferProblem
1502 callWaitingProblem
1503 customCallFeatureDoNotWork
1504 information
1505 threeWayCallingProblem
1506 orderWork
1507 releaseCktRequestedByIC
1508 releaseCktRequestedByEC
1509 releaseFacilityRequestedByIC
1510 releaseFacilityRequestedByEC
1511 requestForRoutine
1512 release
1513 requestDispatch
1514 requestMonitorOfCircuit
1515 routineTestFailed
1516 lostTimerReports
1517 historicalReports
1518 switchOrTrunkRelated
1519 requestTestAssist
1520 analogTestLine
1521 digitalTestLine
1522 Vendor Meets
1600 recovery
1601 recoveryReport
1700 switchedNetworkProblemsGroup
1701 aNITimeout
1702 extraDigit
1703 extraPulse
1704 falseKeyPulse
1705 misplacedStartPulse
1706 mutilatedDigitGroup
1707 noKeyPulse
1708 partialDialTimeout
1709 signalingNetworkFailureIncoming
1710 stationGroupDesignationDigitFailure
1711 aniproblem
1712 ospsequalacesssignaling
1713 missingani
1714 vacantcodeannouncement
1715 invaliddigit
1716 highandwet
1800 payphoneproblemgroup
1801 nocoinreturn
1802 coinstuck
1803 cannotdepositcoin
1804 coinsfallthrough
1805 coinsdonotregister
1806 payphonedamage



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