Verizon Participates in the TRUSTe Privacy Program[ more ]
Verizon is accredited by the Better Business Bureau Online (BBBOnLine)[ more ]
The BBBOnLine seal confirms that Verizon is an accredited business that abides by the BBB's Code of Business Practices. This Code represents sound advertising and selling practices that enhance customer trust and confidence in a business. With regard to safeguarding privacy, the BBB Code requires accredited businesses to protect any data they collect against mishandling and fraud, collect personal information only as needed, and respect the preferences of customers regarding the use of their information.[ less ]
Verizon is Committed to Protecting Your Privacy
Verizon collects and uses information about our customers and website visitors for a variety of purposes. Information is obtained when you interact with us, when you use our products and services, and when you visit our websites.
This information is used to deliver, provide, and repair products or services; establish and maintain customer accounts and billing records; contact you about our products and services and better direct specific offers or promotions to you; monitor website statistics; manage and protect our networks; monitor our customer service employees; and establish your online account. Information may also be aggregated or anonymized for business and marketing uses by us or by third parties.
We may also obtain consumer information such as demographic and interest data from outside companies who provide such data. We use this data and combine it with other information we have to help us predict customer preferences and to direct marketing offers.
You may see third-party advertisements on some Verizon websites, services, or devices. In some instances, third-party advertisers seek to provide advertising that they believe is more relevant to your interests. In these instances, cookies may be placed and used by advertising companies to collect information about your visit to our websites and may be combined with similar information obtained from other websites. We also may provide third-party advertisers with geographic or demographic information that allows them to tailor their ads. This information does not identify you individually. You have choices about how to limit the use of your information.
Within the Verizon Family of Companies:
Verizon shares customer information within our family of companies for operational purposes. We also share customer information within our family of companies for our own marketing purposes unless you advise us not to. Specific laws govern our sharing and use of certain customer information known as Customer Proprietary Network Information.
Outside the Verizon Family of Companies:
Verizon has technical, administrative and physical safeguards in place to help protect against unauthorized access to, use or disclosure of customer information we maintain.
You may correct inaccuracies in your information by calling a customer service representative or by accessing your online account and updating your information.
If Verizon elects to use or disclose information that identifies you as an individual in a manner that is materially different from that stated in our policy at the time we collected that information from you, we will give you a choice regarding such use or disclosure by appropriate means, which may include use of an opt-out mechanism.
Verizon is a licensee of the TRUSTe Privacy Program.
Updated September 2011
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