Service Address Validation Form

Overview

Service Address validation allows you to check the end-user address prior to submitting an access service request (ASR). The Service Address transaction allows you to perform an address validation by telephone number or service address.

When to Use

The Service Address validation is used prior to submitting an ASR for service at a new location, prior to making changes to existing service and prior to moving service to a new location.

How to Complete

To validate a service address by telephone number (East only), the required fields are:

• Telephone Number (TN)
• State

To validate by address, the required fields are:

• Address Format Type (AFT)
• Service Address Number (SANO)
• Street Name (SASN)
• Street Address Thoroughfare (SATH)
• City
• State
• Zip Code

Pre-Order Samples

Responses from Verizon

When validating a service address by telephone number or address, Access Ordering will return either an exact match, an Address Search Range Result Set or a Multiple Address List.

An exact match will return:

• SANO
• SASN
• SATH
• City
• State
• Serving Wire Center - will appear in blue text
• Local Serving Office (LSO) - will appear in blue text

An Address Search Range Result Set is returned when incorrect address information was entered. Validate the address with the end-user and resubmit. If the address is a commonly used description of the location (i.e., White House, Empire State Building, etc.), a Multiple Address List will be returned listing street address, floor and room information. Select the radio button for the location needed. Access Ordering will return a new Service Address Validation page.

Additional Information

Alternative Addresses - if the house number entered for the address is outside the range for a give street, or if the City entered is incorrect, Access Ordering will return a list of alternative addresses including any directional street information and AFT values.

Error Messages - will be displayed for incorrect or incomplete field entries. The field in error will be highlighted in red and a Field in Error Description will be included.

A listing of Service Address (ADVCFA Error Messages) is available on the Access Business Rules page under the Related Documents and Links heading.

Service Address Location Information (SALI) Form - must be used in conjunction with the following forms:

• FGA Request
• WAL Request
• Transport Request
• End User Special Access Request
• Ring Request

SALI Form Job Aid

For further information on Service Address Validation and the SALI form, visit the Access Ordering Web-Based Training course.