In instances where Verizon is not able to accommodate a CLEC's request for collocation in a central office, CLECs may request a tour of the office.

To request a tour, CLECs are required to contact Verizon at co.tour.requests@verizon.com and notify their Verizon Program Manager, on the same e-mail, that a request has been submitted.

When requesting a central office tour, CLECs must include the name/location and CLLI code of the office, as well as the ID # of the related collocation application that Verizon was not able to accommodate.

After reviewing the tour request, Verizon Project Managers will contact CLECs to discuss the request and appropriate details involved in the tour.