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Wholesale Advantage "REQTYP" (requisition type) provided on the LSR is "DB" (Verizon East).
Wholesale Advantage "REQTYP" (requisition type) provided on the LSR is "MB" (Verizon West).
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Provide the correct Network Channel (NC), Network Channel Interfaces (NCI) and Secondary Network Channel Interface (SECNCI) codes. Services cannot be provisioned unless the correct NC/NCI codes are provided.
- These codes identify the physical and electronic characteristics of the circuit and need to correspond with the "TOS" entered on the LSR.
- NC/NCI and SECNCI codes are Telcordia standard and are located at, Telcordia Technologies, Inc.
- Verizon Business Rules provides product specific codes.
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Wholesale Advantage
is provided subject to the availability of facilities on a first-come first-serve basis in the requested central office. If facilities are not available when requested, the CLEC will be notified by a jeopardy report. In response to the jeopardy report, the CLEC may choose to cancel the order or postpone the date until facilities are available.
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When requesting Buried Service Wire or a new or move of a network interface device (NID), review the Buried Wire Service Offering page and Order Sample P32.
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Density cells are geographic areas for an end user address based on the end user's central office. Density cells are used to determine the last two characters of the
Wholesale Advantage
service USOC/IOSC, Density Cells/Zones (East) .
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Voice Mail, check with Verizon for availability, contracts may need to be negotiated with Verizon.
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Operator Services and Directory Assistance Services (OS/DA) contracts may need to be negotiated contact Verizon for specific details.
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Wholesale Advantage
is available to a CLEC without a collocation arrangement with Verizon.
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The End User, prior to migration of an account to Wholesale Advantage, must remove the "Freeze PIC Indicator", Verizon East.
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For
Non-Centrex Basic Rate ISDN
, the Service Product Enhancement Code field "SPEC" is used to indicate ISDN Ordering Code (IOC) when requesting installation, migration, or changing the ISDN Ordering Code.
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Wholesale Advantage Centrex with AD9: Verizon East
- A service that is pre-built into a common block, which does not require an individual common block per system.
- UNE Centrex Questionnaire is not required when ordering, Standard and Options features are provided.
- The minimum number of lines is two with AD9.
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Analog PBX Wholesale Advantage: Analog PBX is offered with different types of service. Verizon East
- Analog DID PBX (Analog Direct Inward Dialing Private Branch Exchange)
- Analog DOD PBX (Analog Direct Outward Dialing Private Branch Exchange)
- Analog DIOD PBX (Analog Direct /Inward/Outward Dialing Private Branch Exchange)
The existing Trunk Group Number (TGP) and Route Index Number (RTI) are to be reused for migrations.
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Re-Instate Telephone Number, Verizon East - If a customer desires to re-install their telephone number (TN) that has been disconnected for less than 30 days the CLEC must:
- Populate the "AAI" Field with "RE-INSTATE TN" and do not populate "RPON" Field.
If a customer desires to re-install their telephone number (TN) and it has been over 30 days the CLEC must issue an LSR for a new connect.
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CLEC to CLEC Migration -
In the Order process:
- Submit an LSR using the "ACT" of "N" and the "LNA" of "N".
- When porting in a Verizon NXX, the same telephone number (TN) can be ported back provided the end user has not moved out of the rate center. Rate Centers can have multiple switches (wire centers). In Verizon West, contact your NMC Specialist.
- When porting in a CLEC NXX, the TN can only be provisioned in the wire center associated with the end user's address. Wire Centers are exchange areas within a central office. In Verizon West, contact your NMC Specialist.
- Reserved TNs can be ported when the end user is also porting an active number. The LSR must list all TNs porting, including the reserved TN(s). The "Remarks" field will be noted with the reserved TN(s).
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Distinctive Ring (Verizon East)
A Retail telephone number that will be used as a Distinctive Ring number on a CLEC account cannot be migrated "as specified". The CLEC has two options for retaining the Distinctive Ring telephone number.
- The CLEC must have the End User disconnect the account in Retail before re-using the telephone number for a Wholesale Account.
- CLEC must issue 3 separate Local Service Requests (LSRs)
- First, a migration of account "as is"
- Second, issue disconnect request, once the Billing Completion Notification (BCN) is received (Relate it to Distinctive Ring LSR)
- Third, issue Distinctive Ring request on CLEC Billing account (Relate it to disconnect LSR)
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Telecommunications Service Priority (TSP) is available to Business and Government end users. It is not valid on Residential Accounts. It is ordered by populating the "TSP" field with an authorization code. A TSP Authorization Code is assigned to the end user by the Office of Priority Telecommunications. A separate unique TSP Authorization Code is required for each service or circuit ID. Separate codes are required for each segment or location of a multi-point circuit. It is the responsibility of the end user to obtain the code and provide to their local service provider.
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In Verizon West, when ordering Centranet, the business group, intercom, pick-up group and number of NARS information is populated in the "Remarks" section of the LSR. In Verizon East, the Centranet Data Gathering Form must be submitted when ordering Centranet service.
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Changes to Hunting for the following should be done via the Hunt Group Information (HGI) Form:
- Rearranging an existing Hunt Group
- Adding an existing line or lines on the account to an existing Hunt Group
- Creating a new Hunt Group for existing lines on the account
- Deleting an entire Hunt Group (no disconnect of any lines)
- Deleting a line or lines from an existing Hunt Group (no disconnection of any lines)
A Port Service (PS) Form is not required for these changes. If changes in addition to Hunting are required use the appropriate LNA values on the PS Form.
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Cooperative Testing (Verizon West)
If an order is placed that does not require a premise visit and the CLEC wants the pairs tested
and tagged (marked) at the demarcation point, this would need to be requested via the
"Remarks" Field. The CLEC will then be charged the appropriate premise visit charge to
complete this request.
- Enter the following remark on the LSR:
"TEST AND TAG AT DEMARC. CALL TEST CENTER AT XXX-XXX-XXXX"
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Seasonal Suspension (Vacation Service) (Verizon West)
Most state tariffs dictate a minimum time period that vacation service may be applied. If a SUP LSR is submitted to change the restore date of a vacation service arrangement, and the new requested restore date is less than the state-tarrifed minimum, Verizon will restore full service back to the original suspension date, effectively eliminating any discounted rate applied. Information regarding the DDD (desired due date) and ACT (Activity) fields can be found in the Business Rules. See Order Sample R23 for ordering details.
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