Pre-Order Process

Telephone Number Assignment

Vanity Numbers

Due Date Assignment

Telephone Number Assignment

Verizon West will provide verbally or through WISE Pre-Order up to 12 telephone numbers (TNs) for the same end user at the same address. Requests for more than 12 numbers must be sent as a Service Inquiry via WISE.

Verizon West does not guarantee the pending TN assignment. The end user must be advised by the CLEC not to use the assigned TN for advertisement or in print until the number is actually installed.

Pre-ordered telephone numbers will be valid for 15 days. If no LSR is received within 15 days of getting the telephone number (TN), the TN will be returned to the number pool.

Verizon West excludes all Centranet, ISDN, and unbundled loop circuit assignments from pre-ordering electronic and online contact.

Requests of more than 12 new TN s for the same end user at the same service address are returned on the LSC or LR.

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Vanity Numbers

Verizon West will attempt to provide, either verbally or on WISE Pre-Order, numbers for assignment based upon the end user's request. An end user request for a specific telephone number or for additional searches in excess of the normal amount are subject to local vanity number General Exchange Tariff conditions and charges that are applied to the CLEC wholesale bill.

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Due Date Assignment

Verizon West will attempt to provide, either verbally or via WISE Pre-Order, due date intervals through a labor force management system.

To retain the scheduling reservation, the LSR must be submitted within 5 hours of the date and timestamp appearing on the Reservation Summary screen.

If the Due Date is quoted prior to 12:00 Noon, the LSR must be received by 5:00 p.m. the same day. If the Due Date is quoted after 12:00 Noon and before 5:00 p.m., the LSR must be received by 12:00 Noon the following day.

Note: The above times are considered to be in the time zone of the End User.

CLECs will receive the same due date intervals as Verizon West retail end users for all resale products. The labor force management system is a resource data base from which both retail and wholesale due dates are determined on a demand basis.

Designed Complex Services (Examples: T1, DS0, DS1, DS3, ISDN - PRI, DCS, DFS, Frame Relay) due date intervals are 15 business days.

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