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Verizon Partner Solutions \ Systems & Measures \ Local Connectivity Guide
Connectivity Guide
Verizon West

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Trouble Admin
Trouble Administration XML Interface (TAXI)

TAXI can be used to electronically manage trouble tickets with Verizon by using a Web Service Interface which describes a collection of operations that are network-accessible through standardized XML messaging.

Web Service is a software component that consists of the following features:
  • It is accessible through a SOAP (Simple Object Access Protocol) interface.
  • Its interface is described in a Web Service Description Language (WSDL) contained in the Technical Specifications documents:
    TAXI Technical Specifications v3.4
Standard Transactions include:
  • Synchronous Transactions - Create, modify, cancel, and get
  • Asynchronous Transactions - Line Testing
  • Call Back Transactions - Line Testing Response
  • Notifications Transactions - AttributeValueChange notifications (AVC), and Closeout notification
Requirements
  • Access to the world wide web
  • Setting up and maintaining an Internet connection - Supported browsers: Internet Explorer version 5.01 or higher, Netscape version 4.5 or higher
  • Inbound Digital Certificate from Verizon
  • Web Service Client using SOAP 1.1
  • For callback transactions and notifications, CLEC will provide a Verisign SSL/Client Digital Certificate. CLEC will keep the SSL Server Certificate on its server and provide the Client Digital Certificate to Verizon.
  • Publish the Web Service Description Language (WSDL) for callback transactions and notifications and provide the location to Verizon.
  • Review the Technical Specifications documents:
    TAXI Technical Specifications v3.4
After the CLEC completes and submits the connectivity request form, Verizon Connectivity Management will validate the request and provide a user name, password, instructions to download the digital certificate, and the WSDL URLs for TAPP testing & production environments.

The following tasks must be completed to establish this connection:
Submit Connectivity Request over a Secure Connection To sign up for TAXI, complete and submit the TAXI Connectivity Request Form. Verizon will contact the CLEC when an account has been established.
Download Digital Certificate View tutorials to download and export/import digital certificate.
Complete Connectivity Testing View information about Connectivity Testing.
Complete CTE Testing View information about Trouble Administration Pre-Production (TAPP).
Ready to Begin If you have completed the previous steps and are experiencing systems trouble, please contact the WCCC



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