The Multi Point Service Legs (MSL) form is used for new installations, changes to existing services or disconnects.
Based on the type of activity indicated on the access service request (ASR), not all forms may be used for ordering. Related forms for MSL include Multi EC, SALI and Testing Service Request.
The MSL form is sectioned to provide specific information related to the end user services being requested:
The Access Business Rules provide information to assist you with correctly populating order forms and associated fields.
For assistance with Access Ordering, visit the Access Ordering Web-Based Training course.
Getting Started with Wholesale Access
Industry Standard Ordering Guide (ATIS)
CFA Validation/Service Address
ISP Provisioning Contacts-East
ISP Provisioning Contacts-West
ISP Trouble Reporting Contacts-East
ISP Trouble Reporting Contacts-West
Access Ordering Web-Based Training