TAXI (Trouble Administration XML Interface) is a Web Service Interface - a collection of operations that are network-accessible through standardized XML messaging - which allows your company to report and track troubles with Verizon. Real-time data exchanged via TAXI may be integrated into your company's internal system/application for trouble reporting and tracking. You can update values, send authorization, request escalations or send log entries via TAXI. By using TAXI, your company can track a trouble ticket electronically rather than having to make phone calls to check the status of a trouble ticket.

EBTA (Electronic Bonding Trouble Administration) is an application-to- application process, allowing reporting and tracking of troubles with Verizon. Open Systems Interconnection (OSI) architecture is the platform for EBTA.

Additional information regarding these applications can be found at the Trouble Administration Application Interfaces home page.