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 Prequalification Results |
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Unfortunately not all of Verizon's customers are able to get DSL service or qualify for all service levels. DSL technology requires that telephone service be in a wire center that is DSL capable, in addition, the premise must be served through copper facilities and be within a certain distance from the wire center.
Prequal results provide the following:
 Highest Level Qualified
The highest level of service qualified is returned for each qualifying service. Level of service is a function of the distance from the wire center and DSL technology serving the wire center. Following is a hierarchy of qualification levels.
Infospeed DSL 15.0M/1.0M
Infospeed DSL 10.0M/1.0M
Infospeed DSL 7.1M/768K
Infospeed DSL 5.0M/768K
Infospeed DSL 768K/768K
Infospeed DSL 3.0M/768K
Infospeed DSL 1.5M/384K
Infospeed DSL 1.5M/128K
Infospeed DSL 1.0M/384K
Infospeed DSL 384K/384K
Infospeed DSL 768K/128K
If a customer's highest level qualified is Infospeed DSL 7.1M/768K, they are able to get all six services. If a customer's highest level qualified is Infospeed DSL 768K/128K they can only get that level of service. Go to DSL Packages (https://www22.verizon.com/dslmembersonly/ispmanual/isp_manual2.jsp) for marketing descriptions of the Infospeed DSL service levels and go the DSL Pricing for price information on the various levels.
Not qualified
Not all services qualify for DSL. Verizon provides a reason the customer's service did not qualify. Following are the reasons provided:
Not Qualified - Line Not Capable
The customer's service is not provided with copper facilities or there are services within the same cable serving the customer, that are incompatible with DSL services.
Not Capable - Loop Length too long
The customer is located too far from the serving wire center.
Not Capable - Service Type Conflict
The customer has a service that is not compatible with DSL(ISDN , Fx) or the customer is served with a digital carrier.
Not Available but Planned for
The customer's wire center is not capable for DSL but installation is planned to occur on the date indicated.
Not Available and Not Planned
The customer's wire center is not capable for DSL but installation is not planned at this time. We are continually analyzing and expanding our network and suggest that you periodically check to see if this wire center has been added to our DSL network.
Invalid Verizon Telephone Number
The number submitted is not an active Verizon telephone number, not within Verizon's territory, is a PBX station or is served by a CLEC (Competitive Local Exchange Carrier).
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