Cartridge processing provides the ability for your company to create batch record transactions in support of subscription services and mail the cartridge to Verizon for processing. Information that is being exchanged may be integrated into your company’s internal system/application for subscription and customer account information.

Business Reason
This process is most suitable for customers that may not want to set up Connect: Direct batch transmissions nor have their employees use computers with Web access to place / receive transactions. Since mail delivery of cartridge media, processing, and return of cartridge media takes at least three business days, the need to process data in a shorter timeframe should not be critical to their subscription business. For shorter elapsed processing time, customers should consider using our subscription Connect: Direct or Web applications.

Features
The Customer Account Record Exchange (CARE) Industry Support Interface (ISI) is the guideline for the processing of cartridge based subscription transactions. Transaction Code Status Indicators (TCSIs) used by Verizon can be viewed via our TCSI Look-Up tool. Learn more about TCSIs and CARE.

Magnetic Cartridge Specifications
Tape Density: 1600 Bytes Per Inch (BPI) or 6250 BPI
Header Format: IBM Standard Labels
Record Length: 960 bytes - Version 4
1500 bytes - Version 5 – effective June 3rd 2003
Block Format: Fixed Block (FB)
Block size: 960 bytes - Version 4
1500 bytes - Version 5 – effective June 3rd 2003

Hours of Operation
Inbound cartridges are processed in the next available batch cycle for both XEA and SS. The batch cycles can be found on the application home pages of XEA and SS under hours of operation. Outbound cartridges are mailed back to the customer within one business day upon the completion of the inbound processing cycle.

Cartridge Processing Centers
Cartridges should be sent to the following Verizon processing center addresses.

For Verizon East
Information Control Centers (ICC)
Verizon Data Services
3011 Hungary Springs Rd.
Richmond, VA 23228
ATTN: Tape Library

For Verizon West
You may send your cartridges to any of the following locations:

Verizon Data Services
ICC - North
6430 Oakbrook Parkway
Fort Wayne, IN 46895
ATTN: CARE TAPES

Verizon Data Services
ICC - South
1 East Telecom Parkway
Temple Terrace, FL 33687
ATTN: CARE TAPES

Verizon Data Services
ICC - West
7901 Freeport Avenue
Sacramento, CA 95822
ATTN: CARE TAPES