| Connect: Direct is a transmission protocol used
to process and communicate information between Access
Customers (ACs) and Access Providers (APs). It offers
your company a method to send/receive your data in sets
of batch transmissions. Companies can send/receive information
via Connect: Direct multiple times a day.
System Requirements
The Connect: Direct process can either be a
dedicated connection or dial-up connection between Verizon
and your company. The dedicated connection usually provides
a higher data transfer rate. Both connections provide
file transfers for automated point-to-point exchange across
platforms. Once established, the Connect: Direct connection can be
used for other Verizon applications; however, both companies
must use the applicable file format. Customers who establish
Connect: Direct connections with Verizon must provide the Channel
Service Unit /Data Service Unit (CSU/DSU) at both the
Verizon site and customer site. Features
• Transfers data across multiple platforms
• Provides checkpoint/restart capabilities
• Offers data compression choices
• Provides complete audit trails (Acknowledgement
file confirmation)
• Offers data security features
• Integrate applications and communications for
24 x 7 operations
The Access Service Ordering Guideline
(ASOG) Industry Support Interface (ISI) is the guideline
for the file formats used in the Connect: Direct process. Access
Service Requests (ASRs) are used place orders and receive
order confirmation responses. The ASOG forms / fields
used by Verizon can be viewed on our Access
Business Rules page. The full ASOG ISI document
can be obtained by visiting the ATIS
Web site.
Setting
up Connect: Direct
The turnaround time for establishing new customers with the Connect: Direct process can vary.For a new Connect: Direct connection, complete the Network & Applications Questionnaire for Connect: Direct Form . The completed form should be forwarded to connectivity.management.team@verizon.com. If you need further assistance, contact your Verizon Account Executive.
Test/Troubleshooting
connectivity.management.team@verizon.com
Hours of Operation
Connect: Direct connections are available seven days a week twenty-four hours per day except for regular maintenance windows. Verizon batch schedules can be viewed for Verizon East and Verizon West on the AccOrd/EXACT System Availability page.
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