Getting Started System Connections: Subscription Services Connect: Direct

 
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Connect: Direct   2 of 3 (Subscription Services)

Connect: Direct is a transmission protocol used to process and communicate information between Access Customers (ACs) and Access Providers (APs). It offers your company a method to send/receive your data in sets of batch transmissions. Companies can send/receive information via Connect: Direct multiple times a day.

System Requirements
The Connect: Direct process can either be a dedicated connection or dial-up connection between Verizon and your company. The dedicated connection usually provides a higher data transfer rate. Both connections provide file transfers for automated point-to-point exchange across platforms. Once established, the Connect: Direct connection can be used for other Verizon applications; however, both companies must use the applicable file format. Customers who establish Connect: Direct connections with Verizon must provide the Channel Service Unit /Data Service Unit (CSU/DSU) at both the Verizon site and customer site.

Features
• Transfers data across multiple platforms
• Provides checkpoint/restart capabilities
• Offers data compression choices
• Provides complete audit trails (Acknowledgement file confirmation)
• Offers data security features
• Integrate applications and communications for 24 x 7 operations

The Customer Account Record Exchange (CARE) Industry Support Interface (ISI) is the guideline for the file formats used in the Connect: Direct process and may be obtained by visiting the ATIS Web site. Transaction Code Status Indicators (TCSIs) used by Verizon can be viewed via our TCSI Look-Up tool. Learn more about TCSIs and CARE.

Setting up Connect: Direct
The turnaround time for establishing new customers with the Connect: Direct process is an estimated three to six months for Verizon East and four to six months for Verizon West. For a new Connect: Direct connection, complete the Network & Applications Questionnaire for Connect: Direct Form. The completed form should be forwarded to connectivity.management.team@verizon.com. If you need further assistance, contact your Verizon Account Executive.

Test/Troubleshooting
connectivity.management.team@verizon.com

Hours of Operation
The appropriate hours of operation for batch processing and contact information can be found on the respective application home pages of XEA or SS .

 
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