Connect: Direct is a transmission protocol used
to process and communicate information between Access
Customers (ACs) and Access Providers (APs). It offers
your company a method to send/receive your data in sets
of batch transmissions. Companies can send/receive information
via Connect: Direct multiple times a day.
System
Requirements
The Connect: Direct process can either be a dedicated connection
or dial-up connection between Verizon and your company.
The dedicated connection usually provides a higher data
transfer rate. Both connections provide file transfers
for automated point-to-point exchange across platforms.
Once established, the Connect: Direct connection can be used for
other Verizon applications; however, both companies
must use the applicable file format. Customers who establish
Connect: Direct connections with Verizon must provide the Channel
Service Unit /Data Service Unit (CSU/DSU) at both the
Verizon site and customer site.
Features
• Transfers data across multiple platforms
• Provides checkpoint/restart capabilities
• Offers data compression choices
• Provides complete audit trails (Acknowledgement
file confirmation)
• Offers data security features
• Integrate applications and communications for
24 x 7 operations
The Customer Account Record Exchange
(CARE) Industry Support Interface (ISI) is the guideline
for the file formats used in the Connect: Direct process and may
be obtained by visiting the ATIS
Web site. Transaction Code Status Indicators (TCSIs)
used by Verizon can be viewed via our TCSI
Look-Up tool.
Learn more about TCSIs and CARE.
Setting
up Connect: Direct
The turnaround time for establishing new customers with the Connect: Direct process is an estimated three to six months for Verizon East and four to six months for Verizon West. For a new Connect: Direct connection, complete the Network & Applications Questionnaire for Connect: Direct Form. The completed form should be forwarded to connectivity.management.team@verizon.com. If you need further assistance, contact your Verizon Account Executive.
Test/Troubleshooting
connectivity.management.team@verizon.com
Hours of Operation
The appropriate hours of operation for batch processing
and contact information can be found on the respective
application home pages of XEA
or SS
.
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