Both TAXI (Trouble Administration XML Interface) and EBTA (Electronic Bonding Trouble Administration) provide the customer the ability to Open, Status, Modify, Escalate and Close trouble tickets electronically on Specials and Switched Access circuits.

Business Reason
TAXI provides the ability to perform a machine-to-machine transfer of information in support of Trouble Administration. Information that is being exchanged may be integrated into your company's internal system/application for trouble reporting and tracking. EBTA will no longer accept new customers. All new customers desiring a machine-to-machine interface will be directed to utilize TAXI. This process requires a project plan with an infrastructure (hardware / software) investment made by the customer.

System Requirements
Information for obtaining access to TAXI can be found on the Trouble Administration Application Interfaces home page under the "Getting Started" link.