LSI-TA (Local Service Interface - Trouble Administration), accessed via the World Wide Web, is provided by Verizon for CLECs to electronically create and self-sufficiently manage trouble tickets.
LSI-TA allows CLECs to manage trouble situations in much the same way that Verizon uses internal systems to support products and services sold through traditional retail channels.
LSI-TA provides CLECs with complete electronic trouble administration functionality.
LSI-TA Transactions:
- ADSL High-Band Special Service Test
- Enhanced Status Inquiry
- Extended Trouble History
- Special Service Test
- Status Inquiry
- Trouble History
- Trouble Ticket Close
- Trouble Ticket Create
- Trouble Ticket Inquiry
- Trouble Ticket Modify
- Trouble Ticket Partial ID Search
- Trouble Ticket Service Recovery
- Trouble Ticket Test
- Vertical Feature Verification
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