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Verizon Partner Solutions \ Doing Business \ Trouble Admin
Verizon Codes


Error | Trouble Type | Override Handle | Disposition North | Disposition South | Cause North | Cause South | Test Result

This appendix provides mapping from Test Result Codes provided by the test systems to industry-standard Trouble Type Codes, to Override Handle Codes.

NOTE: some Test Result Codes map to many Trouble Type Codes.

Test Result > Trouble Type > Override Handle  
Test Result Code Test Result Decription Trouble Type Code Trouble Type Description Override Handle Code
0 Test OK 1412 physicalProblem CLECPHYAS
0 Test OK 1413 processorDead CLECPHYAS
0 Test OK 1414 wiringProblem CLECPHYAS
0 Test OK 1415 wireBrokenSetBrokenPoleDown CLECPHYAS
0 Test OK 1416 noRegister CLECPHYAS
0 Test OK 1102 callTransferProblem PDIAS2
0 Test OK 1104 customCallFeature PDIAS2
0 Test OK 1106 callTraceNotWorking PDIAS2
0 Test OK 1108 repeatDialNotWorking PDIAS2
0 Test OK 1117 callForwardingNoAnswerNotWorking PDIAS2
0 Test OK 1116 callForwardingBusyLineNotWorking PDIAS2
0 Test OK 1115 callForwardingNotWorking PDIAS2
0 Test OK 1114 voiceMessagingServicesProblem PDIAS2
0 Test OK 1113 callBlockingNotWorking PDIAS2
0 Test OK 1112 callerIdentificationNotWorking PDIAS2
0 Test OK 1111 callReturnBlockNotWorking PDIAS2
0 Test OK 1110 callReturnNotWorking PDIAS2
0 Test OK 1109 repeatDialBlockNotWorking PDIAS2
0 Test OK 0207 allAccessBusy PDIAS3
0 Test OK 1505 threeWayCallingProblem PDIAS2
0 Test OK 1503 customCallFeatureDoNotWork PDIAS2
0 Test OK 1123 cannotRemoveBlockingOnASingleCall PDIAS2
0 Test OK 1122 callerIDBlockNotWorkingPerCall PDIAS2
0 Test OK 1121 callerIDBlockNotWorkingPerLine PDIAS2
0 Test OK 1120 cannotSetupUniqueRingID PDIAS2
0 Test OK 1119 selectiveCallForwardingNotWorking PDIAS2
0 Test OK 1118 HuntingNotWorking PDIAS2
0 Test OK 1407 canNotActivatePC CLECPHYAS
0 Test OK 1406 aLI CLECPHYAS
0 Test OK 1405 aNI CLECPHYAS
0 Test OK 1404 highSpeedPrinter CLECPHYAS
0 Test OK 1403 ttySet CLECPHYAS
0 Test OK 1402 dataset CLECPHYAS
0 Test OK 1401 lightBurnedOut CLECPHYAS
0 Test OK 1011 LinesNeedTagging CLECPHYAS
0 Test OK 0216 cannotCallDA PDIAS3
0 Test OK 0215 cannotCall900 PDIAS3
0 Test OK 0214 cannotCall800/888 PDIAS3
0 Test OK 0213 cannotCall700 PDIAS3
0 Test OK 0212 cannotCall911 PDIAS3
0 Test OK 0211 speedCall PDIAS3
0 Test OK 0210 canNotCallOverseas PDIAS3
0 Test OK 0209 canNotCallLongDistance PDIAS3
0 Test OK 0208 canNotCallOut2 PDIAS3
0 Test OK 0806 staticOnLine CLECAS
0 Test OK 0805 crossTalk CLECAS
0 Test OK 0804 clipping CLECAS
0 Test OK 0803 foreignTone CLECAS
0 Test OK 0802 noisy CLECAS
0 Test OK 0801 intermitttentNoise CLECAS
0 Test OK 0404 distant CLECAS
0 Test OK 0403 fading CLECAS
0 Test OK 0402 canNotHear CLECAS
0 Test OK 0401 canNotBeHeard CLECAS
0 Test OK 0217 cannotCallIntraLATAToll PDIAS3
0 Test OK 1107 callTraceBlockNotWorking PDIAS2
0 Test OK 1105 threeWayCalling PDIAS2
0 Test OK 1411 offHook CLECPHYAS
0 Test OK 1410 looseJack CLECPHYAS
0 Test OK 1409 cathodeRayTube CLECPHYAS
0 Test OK 1408 modem CLECPHYAS
0 Test OK 0810 clicking CLECAS
0 Test OK 0809 humOnLine CLECAS
0 Test OK 0808 hearsOtherOnLine CLECAS
0 Test OK 0807 groundHum CLECAS
0 Test OK 1103 callWaitingProblem PDIAS2
0 Test OK 1101 speedCall PDIAS2
0 Test OK 1417 stuckSender CLECPHYAS
0 Test OK 1418 otherStationTrouble CLECPHYAS
11 Cross to Working Pair: FAULT 0808 hearsOtherOnLine CLECAS
11 Cross to Working Pair: FAULT 0810 clicking CLECAS
11 Cross to Working Pair: FAULT 0801 intermitttentNoise CLECAS
11 Cross to Working Pair: FAULT 0809 humOnLine CLECAS
11 Cross to Working Pair: FAULT 0807 groundHum CLECAS
11 Cross to Working Pair: FAULT 0805 crossTalk CLECAS
11 Cross to Working Pair: FAULT 0804 clipping CLECAS
11 Cross to Working Pair: FAULT 0803 foreignTone CLECAS
11 Cross to Working Pair: FAULT 0806 staticOnLine CLECAS
11 Cross to Working Pair: FAULT 0802 noisy CLECAS
12 AC FEMF Fault 1014 other CLECAS
13 Hazardous Potential 1014 other CLECAS
14 Cross to Working Pair: Marginal 1014 other CLECAS
15 DC FEMF Marginal 1014 other CLECAS
16 AC FEMF Marginal 1014 other CLECAS
17 Resistive Fault and DC FEMF 0802 noisy CLECAS
17 Resistive Fault and DC FEMF 0101 noDialTone CLECOS
18 Open Out and Cross 0802 noisy CLECAS
18 Open Out and Cross 0101 noDialTone CLECOS
18 Open Out and Cross 0805 crossTalk CLECAS
21 Ground Fault 0101 noDialTone CLECOS
21 Ground Fault 0809 humOnLine CLECAS
22 Short Fault 0101 noDialTone CLECOS
22 Short Fault 0313 alwaysBusy CLECOS
22 Short Fault 0301 canNotBeCalled CLECOS
23 Swinging Resistance: Fault 0801 intermitttentNoise CLECAS
24 Swinging Resistance: Marginal 0801 intermitttentNoise CLECAS
25 Short and Ground 0101 noDialTone CLECOS
25 Short and Ground 0809 humOnLine CLECAS
3 Open In 0101 noDialTone FRAMEOS
31 Invalid Line Circuit Arrangement 1014 other FRAMEAS
32 Can't Draw Dial Tone 0101 noDialTone FRAMEOS
33 Can't Break Dial Tone 0203 canNotBreakDialTone FRAMEOS
33 Can't Break Dial Tone 0204 dialToneAfterDialing FRAMEOS
33 Can't Break Dial Tone 0205 highAndDry FRAMEOS
33 Can't Break Dial Tone 0201 canNotCallOut FRAMEOS
33 Can't Break Dial Tone 0206 canNotRaise FRAMEOS
34 Possible Invalid Access 1014 other FRAMEAS
35 Open In and Cross 0805 crossTalk FRAMEAS
35 Open In and Cross 0808 hearsOtherOnLine FRAMEAS
35 Open In and Cross 0802 noisy FRAMEAS
35 Open In and Cross 0101 noDialTone FRAMEOS
36 Line Circuit and Dial Tone Problems 0101 noDialTone FRAMEOS
37 Dial Tone Burst Detected 0101 noDialTone FRAMEOS
38 Possible CO Wiring Error 0101 noDialTone FRAMEOS
42 Open Out In Cable 0101 noDialTone CLECOS
43 High Resistance Open 0101 noDialTone CLECOS
44 Open Out 2 PTY Or Bridge Lifters 0101 noDialTone CLECOS
45 Open Out Near Drop 0101 noDialTone CLECOS
46 Open On Premises 0101 noDialTone CLECOS
47 Open In Remote Terminal 0101 noDialTone CLECOS
4M Cable Short/Open, DAML, Between C.O. Terminal & Remote Terminal Line Card 0101 noDialTone CLECOS
51 CO Battery On Pair Gain System 0101 noDialTone FRAMEOS
52 Invalid Pair Gain CO Signature 0101 noDialTone FRAMEOS
53 Pair Gain System Busy 0101 noDialTone CLECOS
54 Pair Gain System Failure 0101 noDialTone CLECOS
55 Pair Gain Channel Failure 0101 noDialTone CLECOS
56 Bad COT Channel Unit 0101 noDialTone FRAMEOS
57 Bad RT Channel Unit 0101 noDialTone CLECOS
58 Bad COT and RT Units 0101 noDialTone CLECOS



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