Disposition Codes for Verizon South (DC, DE, MD, NJ, PA, VA) |
Code |
Description |
Trouble Found Code |
03xx |
Station Wiring |
|
030x |
Complex Inside Wiring |
19 - StationWiring |
031x |
Reserved |
19 - StationWiring |
0300 |
Other/Came Clear |
19 - StationWiring |
0301 |
Less Than 25 Pairs |
19 - StationWiring |
0302 |
25-50 Pairs |
19 - StationWiring |
0303 |
Over 50 Pairs |
19 - StationWiring |
0304 |
25 Pair Ribbon Connector |
19 - StationWiring |
0305 |
Jack/Connecting Block |
19 - StationWiring |
032x |
Modular Connector (OCS, Public and 911 only) |
19 - StationWiring |
0320 |
Other/Came Clear |
19 - StationWiring |
0321 |
Surface Mount |
19 - StationWiring |
0322 |
Flush Mount |
19 - StationWiring |
0323 |
Wall Phone Mount |
19 - StationWiring |
0324 |
1A Type converter |
19 - StationWiring |
0325 |
Customer convenience Termination |
19 - StationWiring |
0326 |
"R" Interface (TA) |
19 - StationWiring |
0327 |
"S" Interface (NT2-TA / TE1) |
19 - StationWiring |
0328 |
"T" Interface (NT1-NT2) |
19 - StationWiring |
0329 |
"U" Interface (NT1-Loop) |
19 - StationWiring |
033x |
Description |
19 - StationWiring |
0331 |
Simple Inside Wire |
19 - StationWiring |
0339 |
Came Clear |
19 - StationWiring |
034x |
Network Interface Device |
19 - StationWiring |
0341 |
Indoor-Single/Multiple |
19 - StationWiring |
0342 |
Outdoor-Single/Multiple |
19 - StationWiring |
0343 |
Network Terminating Wire |
19 - StationWiring |
0344 |
(PCA) Protective Connecting Arrangement |
19 - StationWiring |
0349 |
Came Clear |
19 - StationWiring |
035x |
Nonmodular Termination (OCS, Public and 911 only) |
19 - StationWiring |
0350 |
Other/Came Clear |
19 - StationWiring |
0351 |
Connecting Block |
19 - StationWiring |
0352 |
Jack |
19 - StationWiring |
036x |
Reserved for Protective Live Wire |
5- Facility |
037x |
Protection |
5- Facility |
0371 |
Protection |
5- Facility |
0372 |
Grounding/Bonding |
5- Facility |
0379 |
Came Clear |
5- Facility |
038x |
Aerial/Buried Service Wire |
5- Facility |
0381 |
Aerial |
5- Facility |
0382 |
Buried |
5- Facility |
0389 |
Came clear |
5- Facility |
039x |
Other Network Devices |
5- Facility |
0390 |
Reserved for Future Regional Use |
5- Facility |
0391 |
Suppressor |
5- Facility |
0392 |
(MTU) Maintenance Test Unit |
5- Facility |
0399 |
Came Clear |
5- Facility |
04xx |
Outside Plant |
5- Facility |
040x |
Trouble Not Repaired |
5- Facility |
0400 |
Came clear |
5- Facility |
0401 |
Pair Transferred |
5- Facility |
0402 |
Pair Cut Dead / Bridge Tap Removed |
5- Facility |
0403 |
Pair Transposed |
5- Facility |
0404 |
Reversing Clips / Shoes |
5- Facility |
041x |
Cable - Distribution & Feeder |
5- Facility |
0411 |
Cable |
5- Facility |
0412 |
Load Coil Capacitor/Buildout |
5- Facility |
0413 |
Temporary Closure |
5- Facility |
0414 |
Cut and Damaged Cable |
5- Facility |
042x |
Closure/Splice Case |
5- Facility |
0421 |
Hard Closure/Case |
5- Facility |
0422 |
Poly /Ready Access Closure |
5- Facility |
0423 |
Encapsulated |
5- Facility |
0424 |
Closure Pedestal |
5- Facility |
043x |
Terminal |
5- Facility |
0431 |
Ready Access-Aerial |
5- Facility |
0432 |
Ready Access-Buried |
5- Facility |
0433 |
Fixed Count Distribution Aerial/Buried |
5- Facility |
0434 |
Cross Connecting Terminal |
5- Facility |
044x |
Distribution Wire/Terminal |
5- Facility |
0441 |
Distribution Wire |
5- Facility |
0442 |
Wire Terminal |
5- Facility |
045x |
Reserved |
5- Facility |
046x |
IOF Carrier Supporting Hardware |
5- Facility |
0461 |
IOF Copper Fed |
5- Facility |
0462 |
IOF Fiber Fed |
5- Facility |
047x |
Loop Carrier Supporting Hardware |
5- Facility |
0471 |
Multiplexer |
5- Facility |
0472 |
Power Source |
5- Facility |
0473 |
Common Circuit Pack |
5- Facility |
0474 |
Channel Unit |
5- Facility |
0475 |
Repeater Shelf |
5- Facility |
0476 |
Wiring |
5- Facility |
0477 |
Monitoring Unit |
5- Facility |
0478 |
Fiber Termination Panel |
5- Facility |
048x |
Miscellaneous |
5- Facility |
0481 |
Miscellaneous |
5- Facility |
0482 |
Loop Treatment Device |
5- Facility |
0483 |
Fiber Optics |
5- Facility |
05xx |
Central Office |
|
050x |
Other Switched Services |
2- CentralOffice |
0501 |
Billing |
2- CentralOffice |
0502 |
Signal Transfer Point |
2- Central Office |
0503 |
Access Tandem |
2- CentralOffice |
0504 |
Originating Equipment Change |
2- CentralOffice |
0505 |
Frame -Cross connect Changes |
2- CentralOffice |
0506 |
Protector Change |
2- CentralOffice |
0507 |
Precautionary Changes (All) |
2- CentralOffice |
051x |
Switching Equipment |
3- SwitchTrouble |
0510 |
Other/Came Clear |
3- SwitchTrouble |
0511 |
Common Equipment |
3- SwitchTrouble |
0512 |
Line Equipment |
3- SwitchTrouble |
0513 |
Subscriber Line Carrier - Integrated |
3- Switch Trouble |
0514 |
Trunk Equipment |
3- SwitchTrouble |
0515 |
Carrier System Integrated Other |
3- SwitchTrouble |
0516 |
Common Channel Signaling C.O. Equipment |
3- SwitchTrouble |
0517 |
Power |
3- SwitchTrouble |
052x |
Line Translations |
3- SwitchTrouble |
0520 |
Other/Came Clear |
3- SwitchTrouble |
0525 |
Line Translations Error |
3- SwitchTrouble |
0526 |
Line Translations Document Error |
3- SwitchTrouble |
0529 |
PIC Provisioning Error |
3- SwitchTrouble |
053x |
Frame |
2- CentralOffice |
0530 |
Other/Came Clear |
2- CentralOffice |
0531 |
Cross Connection |
2- CentralOffice |
0532 |
Protector |
2- CentralOffice |
0533 |
Reversing Device/Test Cord |
2- CentralOffice |
055x |
Software |
3- SwitchTrouble |
0550 |
Other/Came Clear |
3- SwitchTrouble |
0551 |
Switch Software |
3- SwitchTrouble |
0552 |
Translations - Other |
3- SwitchTrouble |
056x |
Network Terminal Equipment |
2- CentralOffice |
0560 |
Other/Came Clear |
2- CentralOffice |
0561 |
Digital Loop Carrier |
2- CentralOffice |
0562 |
IOF Carrier |
2- CentralOffice |
0563 |
Transmission/Signaling/Equipment |
2- CentralOffice |
0564 |
Miscellaneous Customer Service Equipment |
2- CentralOffice |
0565 |
Test System/Circuit |
2- CentralOffice |
057x |
Non Message Network Switched Services |
10-NonplanClassified |
0571 |
Central Office-Local Area Network |
10-NonplanClassified |
0572 |
PPSN-Access Concentrator (ANP) |
10-NonplanClassified |
0573 |
PPSN-Packet Switch (EXD-P) |
10-NonplanClassified |
0574 |
Group Access Bridging Equipment (GAB) |
10-NonplanClassified |
0575 |
Regulated Adjunct Processors |
10-NonplanClassified |
0576 |
Multi Services Platform (MSP) |
10-NonplanClassified |
058x |
Radio System |
2- CentralOffice |
0580 |
Other /Came Clear |
2- CentralOffice |
0581 |
Maritime |
2- CentralOffice |
0582 |
Improved Mobile Telephone Service (IMTS) |
2- CentralOffice |
0583 |
Manual Mobile Radio Service |
2- CentralOffice |
059x |
Database for Data Driven Service |
2- CentralOffice |
0590 |
Other/Came clear |
2- CentralOffice |
0591 |
Calling Card Service |
2- CentralOffice |
0592 |
Automatic Intercept System (AIS) |
2- CentralOffice |
0593 |
Expanded 911 Service (E911) |
2- CentralOffice |
0594 |
BOC 800 Service |
2- CentralOffice |
0595 |
Class |
2- CentralOffice |
0596 |
900 NXX Service |
2- CentralOffice |
0597 |
Advanced Intelligent Network (AIN) |
2- CentralOffice |
06xx |
Customer Action |
25- CustomerOperatingInstructions |
060x |
No Access-Customer Can-t be Reached during 3 day Follow-up period |
25- CustomerOperatingInstructions |
0601 |
No Access-Unable to Renegotiate |
25- CustomerOperatingInstructions |
061x |
Error or Misuse of Equipment (OCS, Public and 911 only) |
25- CustomerOperatingInstructions |
0611 |
Use of Equipment (i.e., ROH, Dialing, Power) |
25- CustomerOperatingInstructions |
062x |
Error or Misuse of customer Administered Systems |
25- CustomerOperatingInstructions |
0621 |
Use of Features (i.e., MACSTAR, CCFR) |
25- CustomerOperatingInstructions |
063x |
Error or Misuse of Features/Company Administered |
25- CustomerOperatingInstructions |
0630 |
VMS |
25- CustomerOperatingInstructions |
0631 |
Custom Calling Features |
25- CustomerOperatingInstructions |
0632 |
Multi Services Platform (MSP) |
25- CustomerOperatingInstructions |
0637 |
Class |
25- CustomerOperatingInstructions |
0639 |
Miscellaneous |
25- CustomerOperatingInstructions |
09xx |
Not Found Troubles |
13- NoTroubleFound |
090x |
Miscellaneous |
13- NoTroubleFound |
0901 |
Dispatched out, No Access and During Follow-up Procedures in the Center, the Customer States that the Trouble has Disappeared |
4- CustomerProvidedEquipment |
0902 |
Found OK by Technician |
13- NoTroubleFound |
0903 |
Found OK by Customer |
13- NoTroubleFound |
091x |
Reserved |
13- NoTroubleFound |
093x |
Public Technician Dispatched & Found OK |
13- NoTroubleFound |
0931 |
Found OK by Technician |
13- NoTroubleFound |
0932 |
Found OK per Customer |
13- NoTroubleFound |
094x |
OCS Technician Dispatched & Found OK |
13- NoTroubleFound |
0941 |
Found OK by Technician |
13- NoTroubleFound |
0942 |
Found OK per Customer |
13- NoTroubleFound |
097x |
Test OK and Trouble is NOT Referred or Dispatched |
13- NoTroubleFound |
0971 |
Verified OK with Customer |
13- NoTroubleFound |
0972 |
Customer Does Not Answer |
13- NoTroubleFound |
0973 |
Traffic Overload |
13- NoTroubleFound |
0974 |
Test OK via Front-end - Closed Out |
13- NoTroubleFound |
0975 |
Customer Canceled Original Report |
13- NoTroubleFound |
0979 |
Predictor |
13- NoTroubleFound |
098x |
Found OK in Database Driven Services |
13- NoTroubleFound |
0980 |
Other |
13- NoTroubleFound |
0981 |
Calling Card Service |
13- NoTroubleFound |
0982 |
Automatic Intercept System (AIS) |
13- NoTroubleFound |
0983 |
Expanded 911 Service |
13- NoTroubleFound |
0984 |
BOC 800 Service |
13- NoTroubleFound |
0985 |
Class |
13- NoTroubleFound |
0986 |
900 NXX Service |
13- NoTroubleFound |
099x |
Other Switched Services |
13- NoTroubleFound |
0991 |
(CO-LAN) |
13- NoTroubleFound |
0992 |
Public Packet Switched Network (PPSN)-Access Concentrator |
13- NoTroubleFound |
0993 |
Public Packet Switched Network (PPSN)-Packet Switched |
13- NoTroubleFound |
0994 |
Group Access Bridging (GAB) Equipment |
13- NoTroubleFound |
0995 |
Found OK - IN |
13- NoTroubleFound |
0996 |
Found OK - IN (VMS) |
13- NoTroubleFound |
10xx |
Referred Out |
29- ReferredOutToOtherDept |
101x |
Referred to Another Unit Number |
29- ReferredOutToOtherDept |
1010 |
(PAB) Applies when a Trouble Report is Referred via SAB Resulting in a PAB Status - Detail Code 1010 is automatically applied to originating MC upon closeout from the receiving MC |
29- ReferredOutToOtherDept |
12xx |
Customer Equipment and Wiring |
4- CustomerProvidedEquipment |
120x |
Other (i.e., Wire Tap Investigations) |
4- CustomerProvidedEquipment |
1204 |
Wire Tap (VERIZON PA, DE only) |
4- CustomerProvidedEquipment |
1205 |
Wire Tap Found |
4- CustomerProvidedEquipment |
1206 |
Wire Tap Not Found |
4- CustomerProvidedEquipment |
1207 |
UNE CLEC Access Needed to Serving Terminal |
4- CustomerProvidedEquipment |
1208 |
CLEC Access Needed to Serving Terminal |
4- CustomerProvidedEquipment |
1209 |
RESALE - No Access To NID |
4- CustomerProvidedEquipment |
121x |
|
|
1211 |
T/OK - CLEC/End User to CHK CPE-FE Close |
26- testOKVerifiedOK |
1216 |
DSLPS Contract - CPE Repaired - Billable |
4- CustomerProvidedEquipment |
1217 |
DSLPS Contract - No Access Dispatch Out - Billable |
4- CustomerProvidedEquipment |
1218 |
DSLPS Contract - No Trouble Found - Dispatch Out - Billable |
4- CustomerProvidedEquipment |
1219 |
DSLPS Contract - Misdirect - Dispatch Out - Billable |
4- CustomerProvidedEquipment |
122x |
Customer Equipment/Wire Cable-Dispatched Out |
4- CustomerProvidedEquipment |
1221 |
Equipment |
4- CustomerProvidedEquipment |
1222 |
Customer Wire/Cable |
4- CustomerProvidedEquipment |
1223 |
Installation T&M as a Result of a No Visit Order, Repair Work is Performed and T&M Charges apply |
4- CustomerProvidedEquipment |
1225 |
No Access-Trouble Proven to Customer's Side of Network Interface Device (NID) |
4- CustomerProvidedEquipment |
1226 |
Wholesale Local Inside Wire/Jack Repaired - Time and Material Charges Apply |
4- CustomerProvidedEquipment |
1227 |
Wholesale Local No Access or Refused Access to the Inside Wire or Jack |
4- CustomerProvidedEquipment |
1230 |
Expedited No Trouble Found OK to NID - Dispatch Out- Billable |
4- CustomerProvidedEquipment |
1231 |
Wholesale(Resale) No Trouble Found - OK to NID - Dispatch Out - Proved to CPE - Billable |
4- CustomerProvidedEquipment |
1232 |
Wholesale No Trouble Found - OK To NID - Dispatch In - Billable |
4- CustomerProvidedEquipment |
1233 |
No Access to NID - Dispatch Out - Billable |
4- CustomerProvidedEquipment |
1236 |
MISDIRECT - Dispatch Out - Billable |
4- CustomerProvidedEquipment |
1238 |
MISDIRECT - Dispatch IN - Billable |
4- CustomerProvidedEquipment |
1239 |
Wholesale No Trouble Found - OK to NID - Dispatch Out - Billable |
4- CustomerProvidedEquipment |
124x |
Company/Customer Initiated Test |
4- CustomerProvidedEquipment |
1241 |
Company Initiated Test Dispatched/Non Dispatched |
4- CustomerProvidedEquipment |
1242 |
Customer/ Vendor Initiated Test - Dispatched/Non-Dispatched |
4- CustomerProvidedEquipment |
125x |
Non Standard Wire/Cable- Non Registered Equipment-Dispatched Out |
4- CustomerProvidedEquipment |
1251 |
Equipment/Wire/Cable |
4- CustomerProvidedEquipment |
1257 |
Wholesale Local No trouble found on the Inside Wire or Jack |
4- CustomerProvidedEquipment |
126x |
Reserved |
4- CustomerProvidedEquipment |
1260 |
Expedited Misdirected - Dispatch Out- Billable |
4- CustomerProvidedEquipment |
1262 |
Expedited No Trouble Found - Dispatch In- Billable |
4- CustomerProvidedEquipment |
1264 |
Resold Dispatch In NTF - Good Leaving CO |
4- CustomerProvidedEquipment |
1266 |
Expedited Misdirected - Dispatch In- Billable |
4- CustomerProvidedEquipment |
127x |
Customer Equipment - Diagnostics and Vendor Referral |
4- CustomerProvidedEquipment |
1270 |
Unregulated-MSP Services |
4- CustomerProvidedEquipment |
1271 |
CRSAB/CSB |
4- CustomerProvidedEquipment |
1272 |
MC/CSB/CSC/NTC/NRC/Technician, etc. |
4- CustomerProvidedEquipment |
1273** |
Guardian/Sentry/Set Customer Received Loaner Set |
4- CustomerProvidedEquipment |
1274 |
Customer who has taken a VERIZON telephone number with them to a co-carrier and the trouble is not in the facilities provided by VERIZON |
4- CustomerProvidedEquipment |
1275 |
Referred to Long Distance Vendor |
4- CustomerProvidedEquipment |
1276 |
Sentry II |
4- CustomerProvidedEquipment |
1277 |
Sentry III |
4- CustomerProvidedEquipment |
1278 |
BASI CPE Contract |
4- CustomerProvidedEquipment |
1279 |
VMS CO Equipment |
4- CustomerProvidedEquipment |
128x |
Maintenance Agreements |
4- CustomerProvidedEquipment |
1282 |
Total Premise Solution One year warranty |
4- CustomerProvidedEquipment |
1283 |
Guardian/Sentry I Mounting Cord (Cust did not receive loaner set) |
4- CustomerProvidedEquipment |
1284 |
90 day Warranty |
4- CustomerProvidedEquipment |
1285 |
Residence/Business OWMP Wire & Jacks |
4- CustomerProvidedEquipment |
1286 |
Guardian/Sentry I Wire & Jacks |
4- CustomerProvidedEquipment |
1287 |
Contractual Agreements |
4- CustomerProvidedEquipment |
129x |
Customer Equipment - Wire,Cable |
4- CustomerProvidedEquipment |
1290 |
No NID, No T&M "If Company Policy" |
4- CustomerProvidedEquipment |
1299 |
Special Billing Arrangements |
4- CustomerProvidedEquipment |