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Verizon Partner Solutions \
Doing Business \
Ordering Local Services
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Pre-Order Transactions: Installation Status
Verizon East
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Overview
The Installation Status inquiry allows the CLEC the ability to query the status of pending work
request(s) associated with a Service Order number and Circuit ID.
When to Use
The Installation Status inquiry is used by the CLEC to check status of pending requests that require dispatch of a Verizon service technician to an end user location.
An Installation Status inquiry may be submitted once a Firm Order Completion (FOC) is received and up until one day after the Service Provisioning Completion Date.
How to Complete
The required fields for submission of this inquiry are "State/Province," "Type of Line Prefix," "Exchange Company Circuit ID" and "Order Number."
Responses from Verizon
The CLEC will receive a response from Verizon in the INSTAT field that contains the information:
- CAN—Canceled
- CMP—Completed
- DSP—Dispatched
- FUT—Future
- GRP—Grouped
- JEP—Jeopardy
- LNK—Linked
- PAC—Pending Auto Completion
- PFA—Pending Facility Assignment
- PLD—Pending Load
- PRE—Preassigned
- PSC—Pending Screen
- PWD—Pending WORD
- RET—Returned
- TRL—Trial
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